Christchurch, Canterbury, New Zealand · On-site
At All Clear, we believe that our people are our greatest strength. We bring together a variety of skills, experiences, and perspectives to create an environment that fosters innovation and growth. Come join us! Job Summ…
Skills: Scheduling, Inbound Calling, Outbound Calling, Client Communication, Customer Service
Albert-Eden, Auckland, New Zealand · On-site
At All Clear, we believe that our people are our greatest strength. We bring together a variety of skills, experiences, and perspectives to create an environment that fosters innovation and growth. Job Summary Join our P…
Skills: Smoke Alarm Installation, Healthy Homes Assessment, Construction Knowledge, Customer Service, Time Management
Christchurch, Canterbury, New Zealand · On-site
At All Clear, we believe that our people are our greatest strength. We bring together a variety of skills, experiences, and perspectives to create an environment that fosters innovation and growth. Job Summary Join our P…
Skills: Smoke Alarm Installation, Healthy Homes Assessment, Building Construction Knowledge, Customer Service, Time Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role involves scheduling for the field team and managing inbound and outbound client communications. It also requires managing both individual and shared email inboxes to ensure excellent client experiences.
Candidates must be New Zealand citizens or hold a valid work visa with strong English language and people skills. Previous experience in customer service, calling, and Microsoft Office is required, with scheduling experience and knowledge of NZ geography preferred.
Join our Christchurch team in delivering excellent experiences to our clients.
Christchurch | Full-time | Salary-based
Join our team as a Client Engagement Specialist, where key responsibilities will be scheduling for our field team, inbound and outbound calling, and communicating with clients. This full-time, Monday to Friday, 8:30 am to 5:30 pm role is ideal for someone who is committed to delivering outstanding client experiences.
Our business provides a range of property and scientific services to Property Management firms, Real Estate professionals, social and community housing providers, Property developers, and more across most of New Zealand.
We offer a range of different scientific services, such as mould and moisture consulting, meth testing, asbestos consulting, lead-based paint testing, water quality testing, and soil testing and consulting.
About the Role
You will be based at our South Island Hub in Waltham, Christchurch, working alongside a dedicated and supportive team that will help you develop your skills and encourage your professional growth.
We are looking for people who are,
Professional and articulate
Have a great work ethic, time management, and a positive attitude
Have great attention to detail
Honest and respectful
Hungry to grow in both the business and yourself
Believe in delivering outstanding client experiences
Scheduling for our field team
Inbound/Outbound Calling
Communicating with clients
Managing both your inbox and our shared inbox
You must be a New Zealand citizen or hold a valid work visa
A strong grasp of the English language
Strong people skills
Previous Client/Customer Service experience, ideally within a services business
Experience in outbound and inbound calling
Accurate data entry skills
Experience in Microsoft Office
Ideally, you would also,
Have previous scheduling experience.
Have a good knowledge of New Zealand geography, with a particular emphasis on our two biggest markets, Auckland and Canterbury.
We are looking for an immediate start
A company that values team culture and collaboration
Plenty of opportunity to develop your skills in a growing national business
If you think you could be a good fit for our company, apply now.
If you need pragmatic, innovative and market leading Scientific and risk management solutions. All Clear is for you.
Every decision and action we have taken is to better support our customers. All Clear was formed with the commitment to deliver specialist scientific and technical risk management solutions in the most credible, accurate and timely manner possible. Our service is designed to ensure there is NO conflict of interest for our customers, our staff are full-time subject matter experts, we don’t employ third parties to conduct our field work, This, combined with our objectivity and pragmatism ensures freedom from any conflict of interest
Offices: 24 Cornwall Park Avenue, Auckland, AUK 1051, NZ · 191 Ferry Road, Christchurch, Canterbury 8011, NZ
If you need pragmatic, innovative and market leading Scientific and risk management solutions. All Clear is for you.
Every decision and action we have taken is to better support our customers. All Clear was formed with the commitment to deliver specialist scientific and technical risk management solutions in the most credible, accurate and timely manner possible. Our service is designed to ensure there is NO conflict of interest for our customers, our staff are full-time subject matter experts, we don’t employ third parties to conduct our field work, This, combined with our objectivity and pragmatism ensures freedom from any conflict of interest
Offices: 24 Cornwall Park Avenue, Auckland, AUK 1051, NZ · 191 Ferry Road, Christchurch, Canterbury 8011, NZ
