Albert-Eden, Auckland, New Zealand · Hybrid
$60k–$68k/yr
About Us The Mental Health Foundation of New Zealand (MHF) is a not-for-profit organisation working towards creating a society free from discrimination, where all people enjoy positive mental health and wellbeing. At the…
Skills: Donor Care, Customer Service, Administrative Support, CRM Management, Written Communication
Albert-Eden, Auckland, New Zealand • Hybrid
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Provide high-quality donor care by managing inquiries and processing donations via phone, email, and post. Support fundraising campaigns and maintain accurate donor data within the CRM system.
Requires experience in customer service or administrative support with strong communication skills and attention to detail. Candidates should be comfortable using CRM systems and have an interest in fundraising and diverse cultures.
About Us
The Mental Health Foundation of New Zealand (MHF) is a not-for-profit organisation working towards creating a society free from discrimination, where all people enjoy positive mental health and wellbeing.
At the MHF, we value ōritetanga (fairness and equity), and we encourage whānaungatanga and relationship building based on tika, pono and aroha (respect, truthfulness, compassion). We ensure our work is toitū (sustainable), and we value diversity in our people and our ideas, and are always striving to promote te pae tawhiti (innovation).
Join our Fundraising Team as a Donor Relationships Coordinator!
Bring your administrative and communications skill to our fundraising team, where you'll support the team by handling inbound and outbound calls, emails and post from our supporters. Your excellent writing and interpersonal skills will shine, and you'll be a pro at meeting deadlines and prioritising tasks. You'll engage with MHF donors, creating positive experiences and ensuring that they feel valued, informed and appreciated for their contributions. Your initiative, keen eye for detail, collaborative spirit, and ability to work well within a team will be highly valued in this role.
Most importantly, you’ll be sharing with people how they’re helping improve the positive mental health and wellbeing of all New Zealanders. We're looking for someone eager to expand their skills in the fundraising space for this junior role.
What you will do:
You will have:
You can find the job description here. If that sounds like you, we’d love to hear from you!
What we offer:
The salary band for this role is $60,000 - $68,000 and will be commensurate with the successful candidate's skills and experience.
At the MHF we often are confronted with difficult stories about mental health, distress and suicide. Please consider your own mental health and ability to be exposed to this information prior to applying.
Rainbow and takatāpui candidates are welcome and encouraged to apply. The Mental Health Foundation actively promotes the articles of Te Tiriti o Waitangi.
If this role sounds like a fit for you, we’d love to hear from you! We are reviewing applications as they come and will close the role when we have found the right person so don't wait!
Creating a society free from discrimination, where all people enjoy positive mental health & wellbeing
The Mental Health Foundation is a charitable trust that works towards creating a society free from discrimination, where all people enjoy positive mental health and wellbeing. Sign up to our Wellbeing hub: https://mentalhealth.org.nz/wellbeing-hub#sign-up-wellbeing-hub Linktree: https://linktr.ee/mhfnz?utm_source=linktree_admin_share For election-related content: Authorised by Shaun Robinson, Mental Health Foundation of New Zealand, Eden 3, Ground Floor, 16 Normanby Road, Mt Eden, Auckland 1024. We specialise in mental health promotion with a focus on the provision of information and resources on topics such as depression awareness, youth mental health promotion, suicide prevention, social inclusion and the reduction of stigma and discrimination, consumer/tangata whaiora issues, older people’s mental health and workplace mental health. We seek to inform, influence and advocate in all areas of mental health and wellbeing through research projects, policy and development work.
Offices: Eden 3, Ground Floor, 16 Normanby Rd, Mt Eden, Auckland, Auckland 1024, NZ
Creating a society free from discrimination, where all people enjoy positive mental health & wellbeing
The Mental Health Foundation is a charitable trust that works towards creating a society free from discrimination, where all people enjoy positive mental health and wellbeing. Sign up to our Wellbeing hub: https://mentalhealth.org.nz/wellbeing-hub#sign-up-wellbeing-hub Linktree: https://linktr.ee/mhfnz?utm_source=linktree_admin_share For election-related content: Authorised by Shaun Robinson, Mental Health Foundation of New Zealand, Eden 3, Ground Floor, 16 Normanby Road, Mt Eden, Auckland 1024. We specialise in mental health promotion with a focus on the provision of information and resources on topics such as depression awareness, youth mental health promotion, suicide prevention, social inclusion and the reduction of stigma and discrimination, consumer/tangata whaiora issues, older people’s mental health and workplace mental health. We seek to inform, influence and advocate in all areas of mental health and wellbeing through research projects, policy and development work.
Offices: Eden 3, Ground Floor, 16 Normanby Rd, Mt Eden, Auckland, Auckland 1024, NZ
