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Full-time
Instapay, High interest savings, Associate shopping program, Health and wellness program, Discount marketplace, Employee assistance program
Posted 8d ago
~40 hrs/week
Responsibilities
The supervisor oversees all front-of-house operations in a high-end club environment, ensuring exceptional service for elite clientele. They are responsible for leading, coaching, and motivating a team of up to 15 staff members while maintaining strict health and safety standards.
Requirements
Candidates must have at least 3 years of experience in luxury hospitality or fine dining environments. Proficiency in Microsoft Office and strong interpersonal communication skills are required, along with the ability to work nights, weekends, and holidays.
Full job description
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
The VVIP Club Supervisor is responsible for overseeing all front-of-house operations within a high-end, exclusive club environment. This role ensures exceptional guest experience for elite clientele, including VIPs, corporate partners, and high-profile guests. The Supervisor leads service staff, maintains luxury service standards, and ensures seamless coordination during events.
Key Responsibilities:
Lead the daily food and beverage service before, during, and after all events to ensure smooth and efficient service.
Ensure proper setup, presentation, and cleanliness of club area.
Lead, coach, and motivate a front of house team a team of up to 15 team members including servers, bartenders, hosts, and attendants.
Be the expert on menus, product offerings, packaging, pricing, and service standards. Ensure that all service interactions reflect premium brand standards.
Foster and grow beverage program in the Gallagher Club and overseeing training and help in creation of beverage offerings, both alcoholic and non-alcoholic.
Ability to create, organize, and execute food and or beverage activations.
Ability to communicate clearly with your team and coordinate with back of house operations.
Ability to surprise and delight guests of the Gallagher Club. This includes, but not limited too, going above and beyond to source, secure, and delight guest requests.
Ensure all areas are fully stocked and prepped for seamless operations, maintaining a high standard of readiness at all times.
Maintain a strong standing of professionalism at all times.
Manage a guest list, seating chart, and guest requests.
Foster and maintain a culture of outstanding customer service, resolving any guest concerns or complaints with professionalism and empathy.
Ensure strict compliance with all health and safety regulations, both Levy and State standards, to maintain a safe environment for staff and guests.
Build and maintain strong relationships with clients, guests, and the Levy team, while actively seeking feedback to improve service. Anticipate guest needs and resolve issues promptly, discreetly and professionally.
Verify and manage opening and closing inventories, ensuring accuracy at all times.
Enforce Levy's company guidelines as per the employee handbook and training manual.
Uphold responsible alcohol service policies to promote safety and enjoyment for all guests.
Must be available to work nights, weekends, and holidays aligned with the schedule.
Perform additional duties as assigned to ensure smooth operations.
Qualifications:
3 + years of experience in luxury hospitality, food & beverage, or fine dining environments; leadership experience preferred.
Knowledge of upscale food, wine, beverage, and service standards.
Ability to communicate professionally via email and phone.
Knowledge of Microsoft Office suite.
Strong interpersonal and communication skills to connect with guests and team members effectively.
Willingness to obtain ServSafe Alcohol Certification or equivalent with in first 60 days of employment.
Ability to stand for long periods and work in a fast-paced setting.
Fluent in English.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Compass Group is a global leader in food services operating in over 25 countries with around 590,000 employees worldwide and generating underlying revenues of over $46 billion for the 2025 fiscal year. Our vision is to be a world-class provider of contract food services and support services, renowned for our great people, our great service, and our great results.
How much do Customer Service & Support jobs in Wisconsin pay?
Based on 1114 listings with disclosed salaries, most customer service & support jobs in Wisconsin pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Wisconsin right now?
There are currently 15,742 open customer service & support positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Wisconsin?
Companies currently hiring include Domino's, Kwik Trip, Inc., Marcus Corporation, Festival Foods, Kroger, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Wisconsin?
Yes — 719 of the 15742 open customer service & support positions offer remote or hybrid work (310 remote, 409 hybrid).
How do I apply for Customer Service & Support jobs in Wisconsin?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Wisconsin