Purpose The Patient Services Operations Manager provides strategic and operational leadership for Patient Services Representatives (PSR) and Patient Services Representatives - Lead across multiple clinical sites. In part…
Homeland Patrol Division Security is an elite security agency that is powered by technology. We are a former police and military owned local company who take great pride in professionalism and taking care of our clients …
Description Are you looking for a position where you can provide a safe and hospitable environment for our unhoused neighbors? If so, Tacoma Rescue Mission (TRM) is seeking a Shelter Generalist for our Family Shelter to …
Skills: De-escalation, Trauma-informed Care, Microsoft Office Suite, Crisis Management, Intake Procedures
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the…
Skills: Customer Service, Patient Intervention, Health and Wellness Services, Confidentiality, Pharmacy Operations
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Safe Driving, Customer Service, Automotive Parts Knowledge, Loading And Unloading, Communication
Job DetailsJob Location: George Gee Buick GMC - Liberty Lake, WA 99019Salary Range: $18.00 - $20.00 HourlyJob Category: Accounting/AdministrativeDo you enjoy helping people, staying organized, and being the friendly firs…
Skills: Customer Service, Phone Handling, Administrative Support, Multitasking, Microsoft Office
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date. Weekly Work Hours 19.5 Compensation Range H07 Hourly Rate $23.78 Hourly FLSA United States of America (Non-Exempt) Position Type Work Study Prog…
Skills: Customer Service, Data Entry, Calendar Management, Microsoft Office Suite, Tutoring
Compensation Pay Range: $17.13 - $23.50 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Compensation Pay Range: $17.13 - $23.50 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
We are hiring immediately for full time SHOWER ATTENDANT positions. Location: DeltaSEA - 17801 International Boulevard, Seatac, WA 98158 Note: online applications accepted only. Schedule: Full time schedule. Days and hou…
Description Now is the time to join the Redmond Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain…
Compensation Pay Range: $17.13 - $23.50 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Compensation Pay Range: $17.13 - $23.50 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Compensation Pay Range: $17.13 - $23.50 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Principal Program Manager, Amazon Customer Service
Seattle, Washington, United States · On-site
$138k–$186k/yr
Senior+$35B raised
This role will be a significant contributor to transforming Amazon's Customer Service through various projects and programs designed to simplify both the customer and associate experience. You will work across our Servic…
Spokane Valley, Washington, United States · On-site
$17/hr–$19/hr
Entry level
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This c…
Skills: Customer Service, Consultative Selling, Print Production, Shipping and Logistics, Point of Sale (POS) Operation
Medical Assistant - Issaquah Urgent Care (Part-Time Days)
Issaquah, Washington, United States · On-site
$28/hr–$38/hr
Entry level
Welcome to a medical center where you're the center of attention. Pay range: - Hourly $28.02 - $38.77 **$5,000 sign-on bonus ** **Some restrictions apply (internal candidates not eligible) Location: Overlake Issaquah Urg…
Skills: Patient Preparation, Obtaining Vital Signs, Electronic Medical Records, Epic EMR, Customer Service
Welcome to a medical center where you're the center of attention. Pay range: - Hourly $28.02 - $38.77 Job Posting Overlake Medical Center and Clinics is seeking a Medical Assistant or Licensed Practical Nurse to join our…
Skills: Patient Rooming, Triage, Patient Care Coordination, Customer Service, Communication
Phlebotomist Pediatrics- Patient Service Representative
Tacoma, Washington, United States · On-site
$25/hr–$38/hr
Entry level
Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mis…
Skills: Phlebotomy, Patient Registration, Order Entry, Specimen Processing, Pediatric Care
Overview Company Overview: Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$68k–$85k/yr
Full-time
high school, associate degree, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Paid Holidays, Retirement With Contribution Match
Posted 17d ago
~40 hrs/week
Responsibilities
Provides strategic and operational leadership for Patient Services Representatives across multiple clinical sites to optimize patient care delivery. Manages staff supervision, recruitment, and training while implementing standardized front office workflows and ensuring regulatory compliance.
Requirements
Requires an Associate degree or high school diploma with at least 2 years of professional leadership experience. Preferred candidates hold a Bachelor's degree and have leadership experience specifically within medical or dental clinic operations.
Full job description
Purpose
The Patient Services Operations Manager provides strategic and operational leadership for Patient Services Representatives (PSR) and Patient Services Representatives - Lead across multiple clinical sites. In partnership with Clinic Administrators of assigned sites, this role oversees all front office operations and direct leadership of assigned staff, including day-to-day oversight of clinic schedules to meet patient access needs. The Manager is responsible for optimizing patient care delivery and supporting a positive staff experience. As a key member of the operations leadership team, this role partners with site leaders, clinical teams, and centralized departments to drive workforce development, operational excellence, and a culture of safety, accountability, and continuous improvement.
Health, Wellness & Retirement Benefits:
Medical, Dental & Vision insurance
Paid time off & paid holidays
Retirement with contribution match
Life & AD&D, pet insurance
Employee assistance program, & more!
Compensation:
The target wage range for this position is $68,494.40 to $84,926.40 annually.
Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons.
Primary Responsibilities:
People Leadership (50%):
Provide direct supervision, coaching, and professional development for a regional team of 10–25 PSR, including PSR Leads.
Lead recruitment, onboarding, training, evaluations, and corrective actions with HR and site leaders; coordinate and support onboarding and performance of staff including float pool staff and volunteers at assigned clinics.
Conduct regular 1:1 meetings to support staff growth, retention, and performance.
Foster a high-trust, inclusive work environment that encourages open dialogue, collaboration, and innovation.
Monitor and adjust staffing and FTE levels across clinics based on operational needs, including same-day coverage coordination and long-term staffing planning. Collaborate with Clinic Administrators on scheduling, timekeeping, and workforce planning.
Ensure direct reports complete required training, competencies, and documentation.
Facilitate training and support staff in pursuing advanced skills and leadership pathways.
Lead and/or facilitate staff and team meetings, including but not limited to creating agenda, tracking deliverables and minutes.
Operations Management (50%):
Participate in organizational planning and policies or procedure development with central Operations team and leadership.
Implement and monitor standardized workflows for all Patient Services front office operations, ensuring alignment with organizational standards and regulatory requirements.
Monitor and adjust staffing across clinics based on operational needs, including schedule creation, same-day coverage coordination, and long-term planning.
Ensure compliance with cash handling procedures and complete daily reconciliation.
Complete required Front Office process and financial reports in a timely manner.
Develop training materials and tools for staff. Conduct monthly Revenue Cycle Front Office operations training for new and current staff, in partnership with Director of Revenue Cycle and peer leaders.
Use data and feedback to identify process improvement opportunities. Lead and/or support implementation of solutions to improve patient services operations efficiency, patient access, and clinical quality.
Work with assigned clinic Lead teams to plan for long-term patient and staff needs, resources, and process improvements.
Support resolution of patient issues and/or complaints in a timely manner. Escalating to site leadership, as needed, to ensure effective outcomes.
Champion a culture of equity, safety, and continuous improvement that aligns with Neighborcare’s mission and core values.
Partner with assigned clinic site lead team during annual budgeting.
Required Skills:
Knowledge of HIPAA and confidentiality regulations as they apply to patient and staff information
Knowledge of electronic medical records (Epic preferred), including navigation, task management, and basic reporting
Knowledge of principles of standardized clinical workflows and performance improvement
Knowledge of culturally responsive practices and an understanding of how identity (race, ethnicity, gender, etc.) intersects with patient and staff experience
Intermediate knowledge of front office operations, including patient check-in, registration, and point-of-service collections
Intermediate knowledge of insurance reimbursement processes, including eligibility verification and authorization workflows.
Knowledge of customer service principles, including service recovery techniques for resolving patient and staff concerns professionally and empathetically
Required Abilities:
Ability to maintain confidentiality and comply with HIPAA and privacy regulations
Ability to supervise, coach, and support development for large or dispersed teams (10–25 staff)
Ability to lead and manage through change, including the implementation of standardized workflows
Ability to de-escalate concerns, resolve issues, and maintain professionalism in high-pressure situations
Ability to assess, prioritize, and respond to competing operational needs in a fast-paced, high-pressure clinical environment
Ability to navigate interpersonal and performance-related concerns with empathy, discretion, and professionalism
Ability to work effectively with individuals from diverse backgrounds, including across racial, ethnic, cultural, gender identity, and socioeconomic lines
Ability to adapt and remain resilient in response to staffing fluctuations, evolving priorities, and process changes
Ability to work evenings and weekends, as needed
Preferred Skills:
Electronic medical record experience. Experience with Epic preferred.
Experience supervising across multiple clinic locations or service lines
Education/Experience Requirements:
AA Degree or equivalent; or high school diploma or GED
2 years of leadership in a professional setting
Preferred Requirements:
Bachelor’s Degree
2 years of leadership experience in medical or dental clinic, specifically overseeing one or more of the following functions: patient check-in, patient scheduling
About Neighborcare Health: Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan.
We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay.
Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health.
At Neighborcare Health, we believe everyone deserves quality health care, where a team of medical, dental and mental health professionals work in collaboration with each patient so they can live their healthiest lives and meet their personal goals.
We are the largest provider of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for about 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay.
Our clinics are located in neighborhoods where there are high barriers to care, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients.
No matter who you are, or where you come from, you are welcome at Neighborcare Health.
Offices: 1200 12th Ave S., Suite 901, Seattle, WA 98144, US
Community Health CareSchool-based health centersDentalPrimary CareBehavioral Health Public HealthMidwiferySchool-based healthHealth care for unhousedHomeless and housing programs
How much do Customer Service & Support jobs in Washington pay?
Based on 1770 listings with disclosed salaries, most customer service & support jobs in Washington pay between $54k–$145k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Washington right now?
There are currently 15,264 open customer service & support positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Washington?
Companies currently hiring include Domino's, Albertsons Companies, Kroger, Starbucks, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Washington?
Yes — 853 of the 15264 open customer service & support positions offer remote or hybrid work (365 remote, 488 hybrid).
How do I apply for Customer Service & Support jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Washington