WHAT'S IN IT FOR YOU Competitive salary of $63,118- DOE with discretionary performance bonuses 2x a year! Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your depend…
Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a respons…
Benefits: Health Insurance for Full Time Associates Health insurance Competitive salary Employee discounts 401(k) Experienced Veterinary Assistants Wanted! BoosterPet is looking for passionate and experienced Veterinary …
Skills: Phlebotomy, Medication Administration, Patient Restraint, Medical Record Keeping, Client Education
Description Location: Everett, WA Rate: $28.00-$40.00/hr Schedule: Monday - Friday Job Summary: We are seeking a skilled and compassionate Clinic Licensed Practical Nurse to join our healthcare team. The Clinic LPN - is …
PRIMARY RESPONSIBILITIES: Meets and exceeds weekly revenue/leasing goalsProvides excellent customer service to internal and external customers through the facilitation and implementation of company wide customer centric …
Skills: Sales Skills, Problem Solving, Conflict Resolution, Multi-tasking, Verbal Communication
Kitsap County, Washington, United States · On-site
$23/hr–$25/hr
Entry level
About Us Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 14 branches throughout Western Washington. We have a passion for making a positive difference. As a $2…
Rebound is looking to fill a full-time Receptionist for our fast-paced Physical Therapy department. The location of this position will float to ensure coverage at all of our Vancouver area Physical Therapy locations. The…
SALLY BEAUTY ADVISOR: Job Description: By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hai…
Skills: Customer Service, Sales, Product Recommendation, Merchandising, Relationship Building
Nothing Bundt Cakes - Richland
Guest Service Representative
Yakima, Washington, United States · On-site
$17/hr–$19/hr
Entry level
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to pl…
Skills: Customer Service, Order Management, Event Planning, Communication, Interpersonal Skills
Pierce County, Washington, United States · On-site
Entry level
$20.84 is the hourly pay rate for this role. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. JOB OVERVIEW: Provi…
Skills: Supervision, Guest Relations, Upselling, Cash Handling, Property Management Systems
The Opportunity We're hiring a Senior Director, Customer Service who will own Wyze’s customer support strategy and operations — globally. You’ll run the teams and systems that define how customers experience Wyze when so…
Skills: Customer Service Strategy, Operations Management, AI Implementation, Vendor Management, Cross-functional Leadership
Job Description This position repairs and maintains draft lines on kegs and attached taps and learns other aspects of being a fully qualified draft technician. In addition to general accounts, the Draft Technician is the…
Skills: Draft line maintenance, Mechanical repair, Customer service, Communication, Troubleshooting
Overview of the Position: Some ownership of individual customer and subject to revenue goals associated with those customers. Assist the sales and operations teams in support of global customer base. Works to ensure that…
Skills: Customer Relationship Management, Data Research, Proposal Development, Sales Quoting, Order Entry
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery…
Skills: Work Order Management, Invoicing, Customer Relationship Management, Professional Communication, Multitasking
Overview At Legacy, our mission is simple yet powerful: to make life better for others. This mission guides everything we do - from patient care to employee engagement. If you share this commitment and are looking to gro…
Skills: Communication, Customer Service, Reception Skills, Keyboarding, Electronic Systems Navigation
Company Description To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and love what we do because we’re passionate. We’re dedicated. We give it all we…
Skills: Customer Service, Order Fulfillment, Multitasking, Problem Solving, Communication
Prepare and display meat items for sale in accordance with company standards and policies. Wait on customers and provide customer services. Demonstrate the company’s leadership behaviors and the core values of respect, h…
Intake Specialist (Remote) About the Role Intake Specialists are part of a devoted and exceptionally important team at The Advocates. It is a sales-focused team who speak on the phone with potential clients to understand…
Skills: Sales, Customer Success, Client Onboarding, Lead Management, Active Listening
Intake Specialist About the Role Intake Specialists are part of a devoted and exceptionally important team at The Advocates. It is a sales-focused team who speak on the phone with potential clients to understand their ne…
Skills: Sales, Customer Success, Client Onboarding, Lead Management, Active Listening
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention an…
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Full-time
bachelor degree
Medical Insurance, Prescription Drug Coverage, Dental Insurance, Vision Insurance, Complimentary Meals, Covered Parking
Posted 17d ago
~40 hrs/week
Responsibilities
The Sr. Casino Host is responsible for identifying, enrolling, and maintaining relationships with high-value gaming guests to drive revenue. This includes organizing VIP events, managing client accounts via CRM, and coordinating with internal teams to ensure a premier guest experience.
Requirements
Candidates should have at least 4 years of experience in gaming or hospitality, including 2 years specifically in player development or casino hosting. A bachelor's degree in Marketing, Business, or Hospitality is preferred, along with the ability to obtain a Class IIIA gaming license.
Full job description
WHAT'S IN IT FOR YOU
Competitive salary of $63,118- DOE with discretionary performance bonuses 2x a year!
Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents.
Complimentary meals and covered team member parking.
Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
Company-paid gaming licenses (Class A & Class B)
Variety of additional voluntary benefits and retirement plans
WHAT YOU’LL DO
Be the face of MCR for new hires and team members; exemplify MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
Engage in proactive, targeted sales efforts to identify and enroll high-value gaming guests into the casino's Players Club, increasing the VIP and rated guest base.
Build and sustain relationships with VIP clients, aiming to meet gaming revenue goals established by management. Act as a key point of contact, enhancing guests’ experiences through consistent engagement.
Conduct regular check-ins with VIP clients via phone, email, or in-person meetings to ensure high satisfaction and retention.
Set an example for the team by demonstrating premier guest service.
Respond to guest inquiries promptly and provide thorough knowledge about the property’s events, amenities, and services.
Organize and host both on-property and off-property events tailored to VIP clientele, ensuring a memorable guest experience.
Coordinate out-of-state player development trips and host events, maintaining engagement remotely as needed.
Manage and maintain VIP client accounts with detailed attention to preferences and historical data for personalized experiences.
Utilize casino CRM systems to identify high-value clients and track interactions and outcomes of engagement efforts.
Conduct targeted telemarketing campaigns to invite high-value clients to future events.
Make informed decisions within casino guidelines regarding client comps, event invitations, and personalized offerings.
Ensure all VIP requests for show tickets or event access are secured and communicated accurately.
Work closely with Marketing, Gaming, and the Resorts teams to ensure consistent and high-quality service for VIP guests.
Maintain professionalism and clear communication across teams to support seamless service for clients.
Suggest and support new methods to enhance VIP services and contribute to creating a positive work environment for the team.
Creates, maintains, and facilitates a positive and safe work environment; promotes positive team member relations and reports issues to the appropriate personnel.
Perform additional tasks as required to ensure the overall success of each event, which may include supporting different events like trade shows.
WHAT YOU’LL BRING
Bachelor’s degree in marketing, Business, Hospitality, or related field preferred. Equivalent relevant experience in a high-touch sales or service environment may be considered in lieu of degree.
4 years in gaming, hospitality, or account management specifically within guest service roles required. Prior experience with high-level client interaction and a track record of meeting or exceeding service expectations in a large casino or resort environment is preferred.
2 years of experience specifically as a casino host or in player development, focusing on VIP relationship management, event hosting, and direct client outreach.
Demonstrable success in client acquisition, account management, or casino sales, with a track record of exceeding revenue targets.
Proficiency with CRM systems used for tracking engagement, managing player accounts and optimizing sales strategies.
Strong computer skills, particularly in Microsoft Office Suite, and an ability to navigate other role-specific software.
Strong organizational and multitasking skills, especially in managing high-profile VIP events and guest interactions.
A systematic, process-oriented approach to ensuring seamless guest experiences, tailored to the unique needs of high-value clients.
Ability to obtain a Class IIIA gaming license.
HOW YOU’LL BE SUCCESSFUL
Subject matter expert knowledge of cultivating, retaining, and growing relationships with both new and existing gaming guests to drive revenue and enhance client loyalty.
Strong time-management abilities, with a talent for balancing multiple tasks while maintaining service quality.
Solid understanding of CMP (or similar player tracking systems) for managing client data and insights to tailor service and engagement effectively.
Experience with entertainment and ticketing software such as PCET, enabling smooth coordination of VIP event access and special requests.
Advanced skills in Microsoft Office Suite and other relevant systems, ensuring efficient data management, reporting, and communication.
Strong organizational skills with a systematic, detail-focused approach, ensuring an exceptional and seamless experience for VIP guests from start to finish.
Ability to prioritize and handle multiple tasks effectively, balancing client needs, event coordination, and operational demands.
Maintain a high level of composure in high-stress situations, while ensuring the utmost confidentiality with guest information and interactions.
Exceptional verbal and written communication skills with fluency in English, that enhance guest relations and clearly convey the value of casino offerings and events.
The Muckleshoot Casino Resort, celebrated as the "Biggest and Best in the Northwest," has just become even more impressive with the unveiling of their new hotel tower. This exciting expansion features 401 elegant guestrooms, a more expansive casino floor, a serene indoor pool, a luxurious spa, and the exquisite rooftop steakhouse, Smoke & Cedar. From here, guests can indulge in breathtaking views of Mt. Rainier, the Olympic Mountain range, and the Seattle skyline.
As one of Washington's premier casino gaming destinations, Muckleshoot Casino offers the largest selection of games in the state, with over 3,400 machines, 65 table games, and one of the most extensive smoke-free gaming areas in the region.
Muckleshoot Casino also tantalizes the taste buds with a variety of dining options that take guests on a culinary adventure around the world, and provides world-class entertainment at the Muckleshoot Events Center and Galaxy!
Guests can enjoy additional perks like complimentary valet service, WiFi, covered parking, and electric vehicle charging stations, making every visit even more convenient and enjoyable.
Offices: 2402 Auburn Way South, Auburn, Washington 98002, US
How much do Customer Service & Support jobs in Washington pay?
Based on 1770 listings with disclosed salaries, most customer service & support jobs in Washington pay between $54k–$145k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Washington right now?
There are currently 15,264 open customer service & support positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Washington?
Companies currently hiring include Domino's, Albertsons Companies, Kroger, Starbucks, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Washington?
Yes — 853 of the 15264 open customer service & support positions offer remote or hybrid work (365 remote, 488 hybrid).
How do I apply for Customer Service & Support jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Washington