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The Administrative Assistant provides comprehensive support to the property management team by handling tenant inquiries, maintaining calendars, and coordinating meetings. They are also responsible for invoice coding, managing vendor documentation, and overseeing general office operations and facilities-related tasks.
Requirements
Candidates must have a high school diploma or equivalent, with a bachelor's degree preferred, and at least two years of experience in an administrative support role. Proficiency in Microsoft Office, particularly Excel, is required, while experience with Coupa and budgetary coding is highly desirable.
Full job description
Overview
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As an Administrative Assistant - Property Management with Hines, you will provide administrative support to a team or department.
Respond to tenant questions and requests via phone, email, and ticketing system
Maintain calendars and coordinate meetings and special events for multiple teams
Code invoices
Assist with projects as assigned by Property Manager, Engineering Manager, and Property Accountant
Provide great customer service in a dynamic, fast paced environment
Qualifications
Minimum Requirements include:
High School Diploma or equivalent from an accredited institution; bachelor's degree preferred
Two or more years in an administrative support role in a professional office environment
Advanced knowledge of Microsoft Office, strong Excel experience, Coupa experience preferred
Budgetary and invoice coding experience preferred
Work indoors approximately 95% of the time and outdoors 5% of the time
Work overtime as business needs deem appropriate
Manage Conference Room reservation book
Nexus: Creates purchase order requests for facilities related expenses and projects
Verify, approve, and file COIs for vendors
Update LOB, Vendor and Staff Contact lists
Maintain office systems, phones, filing, supply orders, and general office organization
Assist with LOB Requests
Help coordinated in-house and outside vendor services related to the facilities operations; this includes but is not limited to, janitorial, pest control, lamping, carpentry, and maintenance contractors
As requested, compose various documents such as agreements, correspondence, interoffice memos, reports, charts, and tables
Uploads documents, including invoices, certificates of insurance, to SharePoint
Screens incoming calls, handles all routine matters and forwards only those calls requiring the attention of the next level of management
Excellent Customer service skills
Strong attention to detail and follow-through skills in a fast-paced environment
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
Hines is a leading global real estate investment manager. We own and operate $91.7 billion* of assets across property types and on behalf of a diverse group of institutional and private wealth clients. Every day, our 4,600 employees in 30 countries draw on our 69-year history to build the world forward by investing in, developing, and managing some of the world’s best real estate. To learn more, visit www.hines.com and follow @Hines on social media.
*Includes both the global Hines organization and RIA AUM as of December 31, 2025.
Offices: 845 Texas Avenue, Suite 3300, Houston, TX 77002, US
How much do Customer Service & Support jobs in Texas pay?
Based on 4806 listings with disclosed salaries, most customer service & support jobs in Texas pay between $48k–$115k per year. Individual offers vary with seniority, company size, and specialization.
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There are currently 66,679 open customer service & support positions in Texas listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include Domino's, Lowe's Companies, Inc., AutoZone, CVS Health, Starbucks, among others. Browse the listings above to see every active employer.
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