Nashville, Tennessee, United States · On-site
Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio of hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfol…
Skills: Delphi Administration, Opera PMS, Team Leadership, Group Reservations Management, Performance Management
Knoxville, Tennessee, United States · On-site
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits …
Skills: Telephone Etiquette, Microsoft Outlook, Microsoft Word, Microsoft Excel, Organizational Skills
Memphis, Tennessee, United States · Hybrid
$18/hr–$21/hr
Collections and Customer Service Specialist (Hybrid - Brentwood, TN) Jolly Roofing & Contracting Co., LLC Full-time | Hybrid (Brentwood, TN) Jolly Roofing & Contracting Co., LLC is looking for a Collections and Customer …
Skills: Collections, Customer service, Account management, Billing, Problem-solving
Franklin County, Tennessee, United States · On-site
Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food …
Skills: Food preparation, Sanitation, Kitchen safety, Cash handling, Record keeping
Memphis, Tennessee, United States · On-site
$15/hr–$15/hr
Job Title: General Service Technician Location: 630 N. Graham St. Memphis, TN 38122 Compensation: $15.00 - $15.24 Worker Type: Employee Time Type: Part time Job Description: Embark on a rewarding career journey with us t…
Skills: Vehicle maintenance, Customer service, Oil change, Tire pressure monitoring, Fluid inspection
Knoxville, Tennessee, United States · On-site
$47k–$59k/yr
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place …
Skills: Relationship Building, Leadership, Customer Service, Sales, Coaching
Oak Ridge, Tennessee, United States · On-site
Hamra Enterprises – has great opportunities for driven people who are looking for a fun, energetic atmosphere with room to grow. We are dedicated to our core values; letting you love what you do and do what you love! We …
Skills: Customer Service, Communication, Interpersonal Skills, Teamwork, Time Management
Nashville, Tennessee, United States · On-site
$17/hr–$20/hr
Job DetailsJob Location: Nashville, TN 37207Position Type: Part TimeSalary Range: $17.00 - $20.00 HourlyAbout Us At Muse Paintbar, we blend the creativity of art with the joy of entertainment to craft an unforgettable ex…
Skills: Acrylic painting, Art instruction, Customer service, Public speaking, Event hosting
Kingsport, Tennessee, United States · On-site
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-le…
Skills: Customer service, Communication, Multitasking, Organization, Prioritization
Bristol, Tennessee, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Merchandising, Communication, Teamwork, Product Knowledge
Tullahoma, Tennessee, United States · On-site
Your Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In this r…
Skills: Merchandising, Freight processing, Retail management, Communication, Interpersonal skills
Memphis, Tennessee, United States · On-site
Hamra Enterprises – has great opportunities for driven people who are looking for a fun, energetic atmosphere with room to grow. We are dedicated to our core values; letting you love what you do and do what you love! We …
Skills: Customer service, Communication, Interpersonal skills, Teamwork, Time management
Cookeville, Tennessee, United States · On-site
$13/hr–$13/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Greeneville, Tennessee, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer service, Inventory management, Automotive systems, Battery installation
Nashville, Tennessee, United States · On-site
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ** SIGN ON BONUS: $500 ** Are you looking for a new career that impa…
Skills: Dental assisting, Clinical procedures, Technical procedures, Patient care, Treatment planning
Memphis, Tennessee, United States · On-site
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Class A CDL Driver at Unit…
Skills: Class A CDL, Construction Equipment Operation, Customer Service, Safety Compliance, Pre-trip Inspections
Pigeon Forge, Tennessee, United States · On-site
Location & Store Type: Nike Clearance Store - Pigeon Forge Address: Pigeon Forge, TN Hours: Full Time (36-40 hours/week) We believe that if you have a body, you are an athlete, which is why when you join our team as a Re…
Skills: Customer Service, Retail Operations, Leadership, Cash Register Operation, Inventory Management
Murfreesboro, Tennessee, United States · On-site
$60k–$120k/yr
Description About Us Gurr Brothers Construction is a rapidly growing national reconstruction and restoration company specializing in residential and light commercial rebuild projects following water, fire, mold, storm, a…
Skills: Project management, Construction management, Subcontractor management, Insurance restoration, Job site inspection
Nashville, Tennessee, United States · On-site
Description Assistant General Manager Why Join TruFit Athletic Clubs? - Growing, and So Can Your Career. Opening new clubs. Developing leaders. Competitive Benefits: Health coverage for FT & PT, EAP, 401k, Holiday Pay, P…
Skills: Sales Lead Generation, Lead Tracking, Sales Coaching, Team Management, Performance Tracking
Wilson County, Tennessee, United States · On-site
Description POSITION DESCRIPTION: Serves as a front-line representative for the dealership. Greets customers as they enter the service lane, gets basic information about them and the vehicle, does a quick walk-around of …
Skills: Customer Service, Communication Skills, Vehicle Inspection, Data Entry, Driving
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Lead the daily operations of Group Reservations and Delphi Administration, managing a remote team of coordinators and analysts. Ensure the efficiency of group reservation processes and maintain strong partnerships with hotel properties and meeting planners.
Requires a high school diploma or GED, with a preference for some college and 3-5 years of supervisory experience in hospitality or customer service. Proficiency in Delphi, Opera PMS, and Microsoft Office is essential.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Pet Insurance
Team Member Hotel Rates, other discounts, perks and more
What We’re Looking For:
The Group Services Manager is responsible for leading the daily operation of Group Reservations and Delphi Administration, managing and supporting the preparation, coordination, and servicing of group reservations while ensuring the efficiency and accuracy of information entered into the Delphi system. The Group Services Manager will work closely with our hotel partners and meeting planners to ensure maximum business flow through of all group reservation and Delphi administration processes for the brand while maintaining focus on the overall customer experience.
Who You Are:
Inspires, develops, and holds remote teams accountable while fostering a culture of engagement, inclusion, and high performance.
Excels at managing complex reservation operations, leveraging data and metrics to drive efficiency, service levels, and business results.
Demonstrates strong proficiency in Delphi and reservation systems, ensuring data integrity, compliance, and continuous process improvement.
Builds trusted partnerships across departments and properties while effectively resolving escalations, challenges, and changing business needs.
Communicates effectively, leads through change, and consistently delivers exceptional service experiences for both guests and stakeholders.
What You Will Do:
Provide direct leadership, including hiring, coaching, development, performance management, and engagement of a remote team of Group Reservation Coordinators and Delphi Systems Analysts within the Customer Engagement Center (CEC) Group Services Department.
Monitor and oversee the end-to-end group reservations process, ensuring service level goals are met through effective resource coordination, operational analysis, and performance reporting.
Manage Delphi system administration, maintenance, reporting, and compliance through routine audits, issue resolution, month-end processing, and revenue, operational, and ad hoc reporting.
Maintain a strong control environment by ensuring adherence to established procedures, testing processes regularly, and implementing corrective actions as needed.
Deliver training, performance reviews, coaching, goal setting, and development plans to support team and departmental success.
Foster a culture of courtesy, professionalism, accountability, and inclusion by communicating the value of each team member and addressing challenges with genuine care and timely escalation.
Lead change management efforts by effectively communicating and reinforcing updates related to systems, processes, and property information.
Collaborate with CEC teams, hotel properties, and cross-functional partners to enhance guest experiences, team member engagement, and operational effectiveness.
Serve as the primary escalation point and subject matter expert for group reservations, providing guidance, troubleshooting, and support to team members and hotel partners.
Control departmental costs through effective labor management, productivity monitoring, and achievement of savings objectives.
Build and maintain strong relationships with hotel leadership, meeting planners, and key stakeholders to ensure needs are met and concerns are resolved promptly and professionally.
Partner with CEC leadership to ensure alignment, training, operational readiness, and support of Group Services processes and initiatives.
Participate in departmental leadership coverage, floor management, call volume support, and other operational responsibilities as business needs require.
Maintain expert knowledge of hotel offerings, company standards, and departmental processes while demonstrating consistent attendance, schedule flexibility, and participation in required training and meetings.
Your Experience Includes:
Demonstrated proficiency with Delphi and Opera PMS.
Strong collaboration skills with the ability to contribute positively to a team-oriented environment.
Ability to build effective working relationships while maintaining confidentiality and professionalism.
Excellent written and verbal communication skills.
Ability to remain composed, make sound decisions, and perform effectively in fast-paced or challenging situations.
Strong organizational skills with the ability to prioritize workload and adapt quickly to changing business needs.
Intermediate proficiency in Microsoft Excel, including spreadsheet creation, analysis, and reporting functions.
Proficiency in Microsoft Office applications, including Outlook, Word, and internet-based tools.
Strong overall computer skills with the ability to quickly learn and apply new systems and technologies.
High School Diploma or GED required; some college coursework preferred.
Three to five years of supervisory experience in a comparable environment preferred, ideally within hospitality, sales, reservations, or customer service operations.
Who You’ll Supervise:
Group Services, Delphi Systems Analysts
Group Reservations Coordinators
This is a hybrid role, requiring in office in Franklin, TN one day per week. This is not a remote eligible position.
This role is bonus eligible.
At Loews Hotels & Co, we believe every day is an opportunity to enrich life through exceptional experiences.
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States. Headquartered in New York City, hotel destinations include Arlington, Atlanta, Chicago, Chicago O'Hare, Coral Gables, Hollywood, Miami Beach, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, St. Louis, and Tucson. Loews Hotels Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L). WHO WE ARE: We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun. EQUAL EMPLOYMENT OPPORTUNITY Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Offices: 655 Madison Ave, New York, New York 10065, US · 1600 e Randall Mill Pl NW, Arlington, Texas 76011, US · 799 Clark Ave, St Louis, Missouri 63102, US · 1065 Peachtree St NE, Atlanta, Georgia 30309, US · 455 N Park Dr, Chicago, Illinois 60611, US
Based on 1224 listings with disclosed salaries, most customer service & support jobs in Tennessee pay between $45k–$107k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,393 open customer service & support positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., Tractor Supply Company, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Yes — 890 of the 16393 open customer service & support positions offer remote or hybrid work (479 remote, 411 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
