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Strategic Account Manager - Lodging Services (Rocky Top Sports World)
Gatlinburg, Tennessee, United States · On-site
Mid level
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Full-time
high school, professional certificate
Posted 11d ago
~40 hrs/week
Responsibilities
Provides direct patient care in a medical clinic, including performing clinical procedures, collecting patient data, and administering medications. Also handles clerical tasks such as scheduling, prior authorizations, and mentoring Level I Medical Assistants.
Requirements
Requires a high school diploma or equivalent and 3-5 years of experience as a Medical Assistant. Must hold NCCT Medical Assistant certification and American Heart Association Heartsaver certification.
Full job description
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
Provides care in a medical practice office or clinic under the direction of a provider. Maintains a clean and safe environment, provide patient care and provide patients with information. Provides mentoring for Level I Medical Assistants in the same physician office. Models appropriate behavior as exemplified in The Methodist Mission, Vision and Values.Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview Provides care in a medical practice office or clinic under the direction of a provider. Maintains a clean and safe environment, provide patient care and provide patients with information. Provides mentoring for Level I Medical Assistants in the same physician office. Models appropriate behavior as exemplified in The Methodist Mission, Vision and Values.
What you will do
Proactively assists patients throughout the visit as needed, accompanies patients to the exam/procedure room. Responds to patient needs in a professional and friendly manner.
Performs clerical activities related to patient care such as scheduling appointments and Diagnostic Imaging exams, lab call backs, prior authorizations, retrieving medical histories, filling out patient paperwork and forms and answering and returning phone calls.
Collects and records patient data including height, weight, temperature, pulse, respiration rate and blood pressure, and basic information about the presenting and previous conditions. Records pertinent patient information, surgical history, reviews systems, past medical history, social history, medical management including but not limited to allergies, etc.
May assist with physical examination preparations.
Performs EKGs, removes sutures/ staples, and changes sterile and non-sterile dressings as directed.
Effectively collects and prepares specimens for laboratory analysis utilizing non-invasive techniques, including urine, sputum and stool. Assists with undressing, cleansing and positioning patients for specific procedures.
Perform skin tests and venipuncture of skin for purpose of withdrawing blood.
Administers medication and immunizations under the direction of the physician or advanced practice provider.
May authorize prescription refills and provide prescription information to pharmacies ordered and authorized by a physician or advanced practice provider.
Administers first aid or cardiopulmonary resuscitation in an emergency.
Prepares and cleans exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Ensures instruments are cleaned and sterilized and contaminated supplies are properly disposed.
Prepares orders, sorts, stores, and restocks supplies for exam/procedure room. Duties may include ordering and maintaining stock of supplies.
Provides patient education and instructions under the authorization of the supervising physician.
Performs other duties as assigned or requested.
Education/Formal Training Requirements
Required - High School Diploma or Equivalent
Preferred - Technical Degree or Diploma Medical Assistant
Work Experience Requirements
Required - Medical Assistant or similar 3-5 years
Licenses and Certifications Requirements
Required - HEARTSAVER - American Heart Association
Required - NCCT Medical Assistant - National Center for Competency Testing
Preferred - AMT Registered Medical Assistant - American Medical Technologists
Preferred - Certified Clinical Medical Assistant - National Healthcareer Association
Preferred - Nationally Certified Medical Assistant - National Association of Health Professionals
Preferred - AAMA Certified Medical Assistant - The American Association of Medical Assistants
Preferred - BASIC LIFE SUPPORT - American Heart Association
Knowledge, Skills and Abilities
Strong written and verbal communication skills with the ability to work with patients, patient families and physicians in a tactful and professional manner.
Satisfactorily completes applicable competency assessments and skills checklist for Level 2; demonstrates proficiency in all measured areas.
Ability to begin the patient visit with eye contact, smile and greeting, while using the patient’s name.
Ability to work independently and as part of a multidisciplinary team. Successful completion of assigned training and development programs for the role within the mandated time frame.
Performs computer skills demonstrated by successful navigation of the EMR with appropriate documentation. Demonstrates ability to review computer reports following evidenced based guidelines.
Demonstrated proficiency in motivational interviewing and teach back method techniques.
Ability to act quickly in emergency situations.
Supervision Provided by this Position
There are no supervisory or lead responsibilities assigned to this position.
Physical Demands
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
Frequent invasive and non-invasive patient contact.
Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Related keywords
Medical AssistantPrimary CarePatient CareClinical ProceduresPhlebotomyEKGVital SignsEMRPrior AuthorizationsImmunizationsInfection ControlSpecimen CollectionCPRFirst AidNCCTAAMA
For over a century, Methodist Le Bonheur Healthcare has enhanced the health of individuals in Memphis and the Mid-South.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1918
Headquarters
Memphis, TN
LinkedIn followers
39,134
Total funding
$1M
Methodist Le Bonheur Healthcare and its dedicated staff of medical professionals are committed to being a leading provider of exceptional, cost-effective patient and family-centered care. In order to benefit the communities we have proudly served since 1918, our vast range of best-in-class services continue to be offered in a manner which aligns with and supports the health ministries and Social Principles of The United Methodist Church.
Offices: 1211 Union Ave, Memphis, TN 38104, US · 1300 Wesley Drive, Memphis, TN 38116, US · 7691 Poplar Avenue, Germantown, TN 38138, US · 50 N. Dunlap Street, Memphis, TN 38103, US
How much do Customer Service & Support jobs in Tennessee pay?
Based on 1296 listings with disclosed salaries, most customer service & support jobs in Tennessee pay between $45k–$104k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Tennessee right now?
There are currently 17,143 open customer service & support positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tennessee?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, AutoZone, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tennessee?
Yes — 921 of the 17143 open customer service & support positions offer remote or hybrid work (488 remote, 433 hybrid).
How do I apply for Customer Service & Support jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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