North Franklin Township, Pennsylvania, United States · On-site
Entry level
Overview About us Rural King is America’s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves ov…
Skills: Tractor operation, Equipment transport, Customer service, Troubleshooting, Microsoft Office
East Lampeter Township, Pennsylvania, United States · Hybrid
$22/hr–$36/hr
Mid level
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King of Prussia, Pennsylvania, United States · On-site
$15/hr–$24/hr
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Bensalem Township, Pennsylvania, United States · Hybrid
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Spring Township, Pennsylvania, United States · On-site
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Spring House, Pennsylvania, United States · On-site
$23/hr–$24/hr
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Pennsylvania Academy of the Fine Arts
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Philadelphia, Pennsylvania, United States · On-site
Mid level
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Allentown, Pennsylvania, United States · Remote OK
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Upper Moreland Township, Pennsylvania, United States · On-site
Entry level$17B raised
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The Parts & Tractor Runner is responsible for transporting tractors, equipment, and parts to various locations to facilitate sales and repairs. They also assist mobile technicians and store teams with equipment maintenance, merchandising, and customer service tasks.
Requirements
Candidates must possess a valid driver's license with a clean record and have experience operating farm or heavy construction equipment. Proficiency in towing trailers and using computer-based systems like Microsoft Office is required.
Full job description
Overview
About us
Rural King is America’s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.
One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.
At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
15% Associate Discount
Dave Ramsey’s SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company paid YMCA Family Membership
Responsibilities
WHATYOU'LLDO
The purpose of the Parts & Tractor Runner is to assist the mobile technician fleet, stores, and tractor assembly centers in transporting company owned, customer owned, tractors, equipment, and parts to various locations to allow the items to be sold or repaired, as necessary. The Parts & Tractor Runner will also assist mobile technicians, stores, and tractor assembly centers with repairs, merchandising, and customer service, as necessary.
Make a meaningful impact and drive positive change in the lives of our customers and the communities we serve.
Apply a positive and enthusiastic approach to customer service while maintaining professionalism and a friendly
Be part of a team that celebrates achievements, promotes teamwork, and recognizes individual
RESPONSIBILITIESANDEXPECTATIONS
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous
Provide friendly, proactive, and professional internal and external customer support while assisting with inquiries, concerns, and issues promptly and effectively.
Actively participate in learning initiatives such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest
Responsible for completing transportation of assets simple service work in a safe and timely manner.
Will travel daily to customers, stores, tractor assembly centers, and 3rd party dealers.
Document work performed daily using various computer systems and programs.
Ensure the safe use of equipment & tools.
Use of computer systems and programs to identify parts and troubleshoot systems.
Loading and unloading of customer machines for repair and delivery.
Required to handle multiple priorities, organize workloads, and meet deadlines.
Operate machinery and equipment such as tractors, gantry cranes, electric hoists, servicing and diagnostic equipment, service trucks, forklifts, and multimeters.
Will occasionally be required to stay overnight when traveling.
Responsible for maintaining a clean and organized service vehicle.
Provide a safe environment by keeping work areas clean & organized.
May be required to cross train and perform other duties.
Qualifications
PREFEREDQUALIFICATION
Valid driver’s license
Clean Driving record no major violations
Experience and proficiency using, pulling a loaded trailer.
Experience and proficiency securing assets of various weights and sizes for transport.
Experience and proficiency operating farm equipment or heavy construction equipment.
Experience and proficiency with computer-based systems including Microsoft Office.
THOSEWHOSUCCEEDPOSSESS
Excellent verbal and written interpersonal and communication
Excellent customer service skills.
Able to operate aligned with the People Promise, which includes having a positive and passionate attitude for and commitment to Rural King initiatives.
Demonstrated ability to prioritize tasks, meet deadlines, and maintain high attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated ability to meticulously review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
Proven track record of successfully adapting to new environments, responsibilities, and tasks.
Demonstrated willingness to take on new responsibilities, tasks, and projects, demonstrating a proactive approach to learning and growth.
Genuine enthusiasm for learning and personal growth, demonstrated through a track record of actively seeking opportunities for professional development.
Possess a growth mindset characterized by a belief in developing talents and intelligence through handwork, dedication, and continuous learning.
PHYSICALREQUIREMENTS
Must be able to sit or stand for prolonged periods.
Must be able to lift 65 pounds at times.
Must be able to access and navigate all facilities.
Must be able to verbally communicate effectively with others (in-person and via electronic devices).
Must be able to see at close and far distances.
Must be able to lift, bend, carry, and push repetitively.
SUPERVISORYRESPONSIBILITIES
No
At times, will be working around private offices, needs to maintain confidentiality
Rural King is America’s Farm and Home store, serving those living the rural lifestyle since 1960.
Industry
Retail
Company size
10,001+ employees
Founded
1960
LinkedIn followers
34,752
Founded in 1960, Rural King is a family-owned retailer offering a diverse range of products to support those living the rural lifestyle. We operate over 150 stores across 17 states in addition to two primary distribution centers. We welcome everyone with a friendly smile and a free bag of popcorn! While our business continues to grow, we are committed to supporting each community we serve as a dependable pillar that goes beyond just our storefronts by supporting local events and groups that align with our values.
Our team is comprised of over 9,000 associates that are dedicated to providing quality products at great prices with an extraordinary customer experience no matter how customers interact with the brand. Our associates are our greatest asset and are empowered to take care of their business and their customer.
At Rural King, we value teamwork, integrity and continuous improvement. Anyone with the right attitude and initiative has the opportunity for success and advancement. Our people make the difference!
Offices: 700 Broadway Ave E, Mattoon, Illinois 61938, US · 1103 N Main St, Paris, Illinois 61944, US · 1410 Veterans Ave, Vandalia, Illinois 62471, US · 1324 W Hudson Dr, Litchfield, Illinois 62056, US · 3235 Wabash Ave, Terre Haute, Indiana 47803, US
How much do Customer Service & Support jobs in Pennsylvania pay?
Based on 1912 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $47k–$105k per year. Individual offers vary with seniority, company size, and specialization.
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