City of Yonkers, New York, United States · On-site
$60k–$75k/yr
Mid level
Join Imperial Cleaning as a Full-Time District Manager, a field based position within the New York Metro Area. This role presents an exciting opportunity to lead a team of dedicated professionals while driving customer s…
Skills: Bilingual English and Spanish, Team management, Customer service, Operational excellence, Problem solving
Village of Ossining, New York, United States · On-site
$43k–$54k/hr
Entry level
Overview: Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Fina…
Village of Amityville, New York, United States · On-site
$24/hr–$26/hr
Entry level
Overview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Finan…
Overview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Finan…
Skills: Recruiting, Onboarding, Applicant Tracking System, Bilingual, Communication
Village of Amityville, New York, United States · On-site
$24/hr–$26/hr
Mid level
Overview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Finan…
Join Imperial Cleaning as a Full-Time District Manager, a field based position within the New York Metro Area. This role presents an exciting opportunity to lead a team of dedicated professionals while driving customer s…
Skills: Team management, Customer service, Operational excellence, Problem solving, Staff training
Join Imperial Cleaning as a Full-Time District Manager, a field based position within the New York Metro Area. This role presents an exciting opportunity to lead a team of dedicated professionals while driving customer s…
Skills: Team management, Customer service, Operational excellence, Problem solving, Staff training
Commercial Cleaning Manager (Floor Care Expert/Special Projects)
Village of Amityville, New York, United States · On-site
$90k–$100k/yr
Senior
Join Imperial Cleaning as a Full-Time Commercial Cleaning Manager, a pivotal role where your expertise in floor care and special projects will shine. This onsite position in Amityville, NY, offers a dynamic environment t…
Skills: Floor care, Leadership, Team management, Site inspections, Cleaning techniques
Village of Amityville, New York, United States · On-site
$22/hr–$30/hr
Mid level
Overview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Finan…
Skills: Pressure washing, Soft washing, Equipment maintenance, Chemical handling, Team supervision
Town of Babylon, New York, United States · On-site
$43k–$54k/hr
Mid level
Overview: Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Fina…
Skills: Janitorial management, Staff scheduling, Employee training, Bilingual English and Spanish, Communication skills
Village of Amityville, New York, United States · On-site
$28/hr–$30/hr
Mid level
Join our dynamic team at Imperial Cleaning in Amityville, NY 11701, as a Full Time Bilingual Customer Service/Administrative Specialist and immerse yourself in a vibrant work environment that prioritizes customer-centric…
Overview: Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Fina…
Skills: Janitorial management, Staff scheduling, Employee training, Bilingual English and Spanish, Communication skills
Village of Amityville, New York, United States · On-site
$70k–$100k/yr
Senior
Overview Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Finan…
Compensation Range: $17.00 to $19.00 Hourly Location: 168-23 Douglas Ave, Jamaica, New York 11433 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer serv…
Skills: Customer service, Time management, Multitasking, Phone etiquette, Multiline phones
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Evening Shift - 7.5 Hours (United States of America) The Unit Clerk …
Skills: Medical terminology, Data entry, Communication, Interpersonal skills, Clerical duties
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Day Shift - 7.5 Hours (United States of America) The Food Guest Rep …
Skills: Food service, Patient care, Dietary guidelines, Sanitation, Tray assembly
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Day Shift - 7.5 Hours (United States of America) The Food Guest Rep …
Skills: Food service, Patient care, Sanitation, Dietary guidelines, Inventory management
Village of Brewster, New York, United States · On-site
$27/hr–$33/hr
Entry level
Job DetailsJob Location: Brewster, NY 10509Position Type: Full TimeSalary Range: $27.00 - $33.00 HourlyJob Shift: DayJob Category: DriversCDL Delivery Driver | Home Every Night Schedule: Full-Time | 5 Days per Week Pay: …
Skills: CDL Class A, CDL Class B, Vehicle inspection, Liftgate operation, Electric pallet jack operation
Village of Fayetteville, New York, United States · On-site
Entry level
WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes n…
Skills: Phlebotomy, Vital signs monitoring, Patient registration, Electronic Medical Records (EMR), Point of care testing
Part-Time Cat Sitter — Bronx / NYC Metro Area Do you love cats and enjoy working independently? The Comforted Kitty is looking for reliable, responsible cat lovers to provide in-home cat sitting visits while clients are …
Skills: Cat care, Pet sitting, Communication, Time management, Reliability
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$60k–$75k/yr
Full-time
Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account
Posted 8d ago
~40 hrs/week
Responsibilities
The District Manager oversees multiple locations, managing teams and ensuring high standards of customer service and operational efficiency. Responsibilities include conducting site inspections, handling staff recruitment and training, and managing payroll and supply orders.
Requirements
Candidates must be fluent in both English and Spanish and possess strong communication and problem-solving skills. A valid driver's license with a clean DMV report is required, along with proficiency in administrative software and technology.
Full job description
Join Imperial Cleaning as a Full-Time District Manager, a field based position within the New York Metro Area. This role presents an exciting opportunity to lead a team of dedicated professionals while driving customer satisfaction and operational excellence. You will be rewarded for your contributions to our vibrant, customer-focused culture. Your ability to think abundantly and solve problems will be pivotal in this high-performance environment, where your passion for delivering exceptional service will shine. We value integrity, empathy, and safety, ensuring that your efforts contribute to a supportive and engaging workplace.
You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, Employee Discounts, Generous 401k match, and Aflac insurance plans. This is not just a job; it's a chance to impact your community and grow your career in a dynamic company dedicated to excellence in customer service.
YOUR DAY AS A DISTRICT MANAGER
As a new District Manager at Imperial Cleaning, your day-to-day expectations will involve overseeing multiple locations within the New York Metro Area. You will be responsible for managing teams, ensuring that customer service standards are consistently met or exceeded. Your tasks will include conducting regular site visits, providing support and training to staff, and implementing operational improvements to enhance efficiency and quality. Your schedule will typically be Monday through Friday, allowing for a balanced work-life dynamic while keeping you engaged with your teams. However, you will also be on-call for emergencies as needed, requiring quick problem-solving and decision-making skills.
This role demands an empathetic approach to leadership, so you can expect to foster strong relationships with both employees and clients, ensuring a high-performing and customer-centric environment.
ESSENTIAL FUNCTIONS
Establish working relationships with Clients.
Perform required location inspections and touchbases( minimum of 1x ins and 2 TB per qtr).
Report and resolve Inspection deficiencies. Urgent within 24 hours.
Managing Staff:
Screen, Hire, Onboard, and Terminate staff.
Train Custodial Technicians supporting Area Sups & Acs .
New Account setup oversight.
Assist to training staff with Clocking In/Out as needed.
Monitoring employee time and attendance.
Manage daily staffing schedules and adjust accordingly to ensure adequate staffing levels.
Conduct weekly payroll.
Report accidents/injury.
Address and resolve any employee performance issues.
Notify HR/Payroll and Operations of ALL staffing changes.
On-Call for Emergency situations/calls - evenings and weekends.
Create Supply Orders as needed.
Submit service requests to the office.
Update account spreadsheet as directed.
Responsible for KPIs within region.
Performing Performance Reviews for direct reports.
KEY REQUIREMENTS:
Experience with Commercial cleaning industry a plus.
Must speak fluent English and Spanish.
Detail oriented and strong communication skills (email, phone).
Results oriented: the ability to resolve challenges and emergencies at a moments notice.
Multi task oriented: The ability to handle multiple projects at a time.
Customer focused with a can-do approach to problem solving.
Knowledge of administrative and clerical procedures.
Working Knowledge of email, spreadsheets, smartphone and relevant software applications.
Knowledge of administrative and clerical procedures.
Clean DMV report & License.
Strong unwavering ability to use technology.
OTHER JOB DUTIES
All other tasks as assigned by management.
JOIN US!
So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!
Applicants must be 18 years of age or older to be considered for employment.
Related keywords
District ManagerCommercial cleaningOperations managementStaffingPayrollKPIsPerformance reviewsOn-callCustomer satisfactionField managementBilingualSpanishEnglishDMV reportSpreadsheetsTime management
Providing High-Quality Commercial & Residential Cleaning Services Customized to Your Needs
Industry
Facilities Services
Company size
501-1,000 employees
Founded
1994
Headquarters
Amityville, New York
LinkedIn followers
1,460
At Imperial Cleaning, we care about the impression you make on others. With over 30 years of experience, we're one of our industry leaders in providing high quality cleaning and maintenance services. The principles are visible not only from the start up of services, but throughout the duration of your maintenance programs. We are personally accountable for our commitment and we would be proud to include you among our many satisfied clients. Our dedication to excellence keeps our clients pleased and in return, will help keep your staff content and secure in a clean and healthy environment.
Offices: 151 Dixon Ave, Amityville, New York 11701, US · 73 Croton Ave, Ossining, New York 10562, US · 19309 Collins Ave, Sunny Isles, Florida 33160, US · 1350 Avenue of the Americas, Suite 416, New York, New York 10019, US · 400 Morris Ave, Denville, New Jersey 07834, US
Customized maintenance programsRetail - Commercial - Financial InstitutionsFloor care programsGreen CleaningJanitorial CleaningPorter ServicesMedical Cleaning and Educational Facility CleaningFacilities Support ServicesResidential
How much do Customer Service & Support jobs in New York pay?
Based on 5491 listings with disclosed salaries, most customer service & support jobs in New York pay between $54k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in New York right now?
There are currently 32,712 open customer service & support positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York?
Companies currently hiring include Domino's, CVS Health, Allied Universal, Lowe's Companies, Inc., Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York?
Yes — 2456 of the 32712 open customer service & support positions offer remote or hybrid work (769 remote, 1687 hybrid).
How do I apply for Customer Service & Support jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in New York