Director, FCSD Data Analytics and Business Intelligence
Allen Park, Michigan, United States · Hybrid
Senior+$16B raised
In this role, you will lead the strategic integration of several key functions—including data strategy, business intelligence, reporting, and customer experience analytics—into a unified, global team comprising both inte…
Skills: Data Strategy, Business Intelligence, Customer Experience Analytics, Generative AI, Large Language Models
Patrick McGuire - Farm Bureau Agent
Office Associate
Clio, Michigan, United States · On-site
$50k–$60k/yr
Entry level
Benefits: Positive Work Culture Bonus based on performance Flexible schedule Opportunity for advancement Training & development Paid time off Build a Rewarding Career with a Trusted Michigan Brand Are you looking for an …
Who We Are: At orsa credit union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member…
Skills: Customer service, Financial guidance, Lending, Account maintenance, Active listening
WorkForce Software, an ADP company, is hiring a Senior Functional Implementation Consultant. Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you a contin…
Skills: Software implementation, Human Capital Management, Microsoft Office, Excel, Waterfall methodology
Bell Tower-Campus Inn LP
BREAKFAST
Ann Arbor, Michigan, United States · On-site
Entry level
The Ann Arbor Regent Hotel and Suites is looking for a motivated individual to join our Hospitality Team. This person would be responsible for setting up, maintaining, and cleaning our breakfast buffet. This would be a p…
Skills: Food service, Buffet maintenance, Cleaning, Hospitality, Time management
SUMMARY: In addition to fulfilling the primary responsibilities of a Renewal Specialist, this role will also focus on serving as a lead worker in the Renewal Specialist department by assisting with quality, compliance an…
SUMMARY: Collect and process gaming drop contents including kiosk machines. Count and maintain accurate records of all currency. Assist and do what you and your department can to create a fun, exciting entertainment expe…
Skills: Cash handling, Math calculations, Detail-oriented, Computer skills, Database management
Employees of the Mike Savoie Organization are our most valuable assets. They are the constant that ensures our current and future success. Mike Savoie Volkswagen is a new dealership franchise in the Metro Detroit area. O…
Sault Ste. Marie, Michigan, United States · On-site
Entry level
Summary * Sign on bonus may be available for qualified candidates * * Competitive Wages * * Benefit package for eligible employees * The PCT (Nurse Aide) performs and assists with activities of daily living as well as ce…
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
Skills: Customer service, Communication skills, Basic math, Counting, Addition
Overview The Highlands at Harbor Springs is seeking a professional, dependable, and service-oriented Security Officer to join our team. As a Security Officer, you play a vital role in creating a safe, secure, and welcomi…
Skills: Security, First Aid, CPR, Customer Service, Incident Reporting
Burden Construction & Landscape Llc
SALES & ESTIMATING MANAGER
Farmington, Michigan, United States · On-site
$75k–$120k/yr
Mid level
Benefits: Bonus based on performance Free food & snacks Free uniforms SALES & ESTIMATING MANAGER Location: Farmington Hills, MI Company: ROI Property Services LLC Job Type: Full-Time ABOUT THE POSITION ROI Property Servi…
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales performance, Customer service, Team development, Operational oversight
Sets up exams, procedures and tests for patients; handles customer service inquiries. Ensures the smooth operation by obtaining accurate and complete patient and insurance information. Deliver quality customer service by…
Skills: Patient Scheduling, Customer Service, Insurance Verification, Medical Terminology, Data Entry
Join the Pacsun Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essenti…
Skills: Customer Service, Store Management, Sales Leadership, Visual Merchandising, Team Coaching
Compensation Range $5.49 - $13.73 / Hour (This Position Earns Tips) Overview Our Servers are passionate professionals who excel in a fast paced, high volume environment and take genuine pride in delivering attentive, eff…
Skills: Customer service, Hospitality, Menu knowledge, POS system operation, Order accuracy
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1546186. The advertised program is an AI recruiting assistant that helps you apply to jobs with Comp…
Cambridge Township, Michigan, United States · On-site
Mid level$1.8B raised
$18 per hour Overview Office Coordinators handle the routine office work and administrative responsibilities of the community. They are also responsible for assisting with planning and coordinating community events and a…
Yankee Candle - Retail 2nd Assistant Manager - Byron Center Outlet, MI
Grand Rapids, Michigan, United States · On-site
Mid level$3.5B raised
Job ID: 15798 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
FOOD SERVICE WORKER/CASHIER (FULL TIME AND PART TIME)
Auburn Hills, Michigan, United States · On-site
$15/hr–$16/hr
Entry level$2.5B raised
We are hiring immediately for full time and part time FOOD SERVICE WORKER/CASHIER positions. Location: Avondale Schools - 2800 Waukegan Street, Auburn Hills, MI 48326. Note: online applications accepted only. Schedule: F…
Skills: Cashiering, Food Preparation, Sanitation Standards, Customer Service, Portion Control
Director, FCSD Data Analytics and Business Intelligence
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree, postgraduate degree
Posted 13d ago
~40 hrs/week
Responsibilities
You will lead a global, cross-functional team to integrate data strategy, business intelligence, and customer analytics into a unified, proactive insights engine. The role involves partnering with business leaders to drive transformation through diagnostic and predictive analytics rather than maintaining legacy reporting processes.
Requirements
Candidates must possess at least 10 years of experience in business analytics or data strategy, including 5 years of leadership experience managing teams of 20+ professionals. A bachelor's degree in a quantitative or business field is required, with a preference for an MBA or advanced degree in a technical discipline.
Full job description
In this role, you will lead the strategic integration of several key functions—including data strategy, business intelligence, reporting, and customer experience analytics—into a unified, global team comprising both internal employees and external partners. Operating as a proactiveservicefunction, your organization will work in partnership with FCSD’s business line leaders to directly support and accelerate their business results. This role is not about maintaining legacy processes or acting as a reactive "data vendor" that extracts raw files and distributes spreadsheets. Instead, you are tasked with architecting a modern, AI-first insights engine. You will build a highly proactive team that pushes our business leaders on their strategic thinking, challenges status-quo assumptions with deep, diagnostic and predictive analytics, and unlocks the critical insights needed to drive our business transformation.
Related keywords
Data StrategyBusiness IntelligenceCustomer ExperienceGenerative AILarge Language ModelsAutomated Machine LearningCloud Data EcosystemsGoogle Cloud PlatformPredictive AnalyticsData Product ManagementAgileLeanAutomotiveAftersalesDigital TransformationBusiness Analytics
We don't just make history -- we make the future. Ford put the world on wheels over a century ago, and our teams are re-inventing icons and creating groundbreaking connected and electric vehicles for the next century. We believe in serving our customers, our communities, and the world. If you do, too, come move the world and make the future with us.
Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.
Privacy Policy: https://www.ford.com/help/privacy/
Offices: 1 American Rd, Dearborn, Michigan 48126, US · 3200 Hillview, Palo Alto, CA 94304, US · Campus, Ford Britain, Dunton, Basildon SS15 6GB, Dunton, Basildon SS15 6GB, GB · Thames Avenue, RM9 6SA, Dagenham, England, GB · 46440 Almussafes, Valencia, ES
How much do Customer Service & Support jobs in Michigan pay?
Based on 1142 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $48k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Michigan right now?
There are currently 19,827 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Michigan?
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Michigan?
Yes — 938 of the 19827 open customer service & support positions offer remote or hybrid work (381 remote, 557 hybrid).
How do I apply for Customer Service & Support jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Michigan