Housekeeping Supervisor- The Vanguard Hotel, Ann Arbor, MI
Ann Arbor, Michigan, United States · On-site
$22/hr–$23/hr
Mid level$500M raised
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeping Supervisor for The Vanguard Hotel in Ann Arbor, MI. Pay: $22-23/hr Job Purp…
Skills: Housekeeping supervision, Staff training, Quality control, Inventory management, Communication
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Housekeeping Supervisor- The Vanguard Hotel, Ann Arbor, MI
The Housekeeping Supervisor manages and coordinates room cleaners to ensure high standards of cleanliness and guest satisfaction. They are responsible for inspecting rooms, managing inventory, and facilitating communication between housekeeping and other hotel departments.
Requirements
Candidates must have a high school diploma or equivalent and experience with major hotel brand standards such as Marriott, Hilton, or IHG. The role requires physical stamina for walking, standing, and lifting, as well as strong communication and leadership abilities.
Full job description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeping Supervisor for The Vanguard Hotel in Ann Arbor, MI.
Pay: $22-23/hr
Job Purpose:
To maximize customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
Supervises room cleaners in the prompt and efficient housekeeping of customer rooms
Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the day – notifies front desk accordingly
Supervises the completion of short notice requests for room changes
Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards.
Keeps record of room checkouts/stay overs, submits records to housekeeping every day
Monitors quality of rooms by conducting and documenting inspections of cleaned rooms
Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.
Ensures completion by following through on orders
Checks the status of rooms on an ongoing basis and notifies room cleaners of any changes
Checks VIP rooms
Checks early morning make-up rooms
Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms, checkout rooms, expected check-out rooms, etc.
Checks floor linen closets daily for cleanliness, adequate supplies and linen
Assures carts are properly stored and vacuum cleaners are emptied at the end of each day
Assists in quarterly inventory of all linen
Ensures safety by assuring that all linen chutes are kept locked at all times
Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services
Take every opportunity to amaze the guests
Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied
Responsible for assisting with the training and direction of new department associates
Ensure all Housekeeping quality standards are complied with and that policies and procedures are consistently applied.
Coordinate activities with other hotel departments in order to facilitate increased levels of
communication and guest satisfaction.
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectation
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Walking and standing are required for close to 100% of the working day. Length of time of these tasks may vary from day to day and task to task.
Position requires walking and giving direction most of the working day. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. on occasion.
Must be able to exert well-paced ability in limited space.
Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
Hotel Equities (HE) is a best-in-class hospitality management company with a diverse portfolio of premium-branded and independent hotels, resorts, and outdoor hospitality destinations throughout the United States, Canada, the Caribbean, and Latin America (CALA). We deliver proven results and drive long-term value for stakeholders through a comprehensive suite of services, a people-first and performance-driven culture, and a commitment to excellence.
Over 11,000+ dynamic HE associates execute on our mission daily; to make a distinctive difference in people's lives.
Offices: North Point Pkwy, Alpharetta, Georgia, US
How much do Customer Service & Support jobs in Michigan pay?
Based on 1142 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $48k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Michigan right now?
There are currently 19,709 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Michigan?
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Michigan?
Yes — 942 of the 19709 open customer service & support positions offer remote or hybrid work (378 remote, 564 hybrid).
How do I apply for Customer Service & Support jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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