Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep. We are guided by our purpose – improving …
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Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep. We are guided by our purpose – improving …
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Buchanan Township, Michigan, United States · On-site
Mid level
Store Manager Reports to: Area Manager FLSA Status: Exempt Department: Retail Location: 221 E Front St, Buchanan, MI 49107 Pay Range: (DOE) Position Summary: The Store Manager is responsible for leading the daily operati…
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Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
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$47k–$66k/yr
Full-time
high school
Health Insurance, Dental Insurance, Vision Insurance, 401(k), Flexible Paid Time Off, Volunteer Opportunities
Posted 9d ago
~40 hrs/week
Responsibilities
Identify customer sleep needs to recommend appropriate Sleep Number products and drive sales goals. Proactively nurture leads through outbound calls and maintain a polished showroom experience.
Requirements
Requires a high school diploma and 1-2 years of retail or customer-facing experience. Candidates should be goal-oriented and available to work a flexible retail schedule including weekends.
Full job description
Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep. We are guided by our purpose – improving lives by personalizing sleep. This is exemplified through our 3,000+ purpose-driven team members who passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and care at every step.
At Sleep Number, you’ll be part of a team redefining what’s possible in sleep, health, and wellness. Backed by world-class research and continued innovation, we create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs, night after night, year after year. Our people thrive in a culture where purpose, innovation, and customer experience drive every decision. Join us and help shape the future of sleep wellness.
Make an Impact
At Sleep Number, we improve lives by personalizing sleep. Join a team driven by curiosity, collaboration, and a passion for helping others thrive—one restful night at a time.
Our Sales Representatives are high-impact roles that directly contribute to our purpose. This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential.
The Opportunity – What You’ll Do
Discover each customer’s sleep needs and match them with the right Sleep Number products.
Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.
Work together to maintain a polished showroom and deliver an exceptional store experience.
Take part in sales practice training and coaching to sharpen your skills.
What You Bring
Strong communication skills with the ability to adapt to diverse customer needs.
Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
Ability to work a flexible retail schedule, including evenings and weekends.
1–2 years of retail, customer service, or other customer-facing experience.
High school diploma or equivalent.
Preferred:
Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
Ability to work independently with minimal supervision while collaborating effectively with a team.
What Sets You Up for Success
You’re energetic, proactive, and thrive in a customer-focused environment.
You’re a collaborative team player who welcomes feedback and coaching.
You’re a tech-savvy early adopter.
What You’ll Get
Most team members earn a salary of $47,000-$66,000 annually; actual earnings vary and are not guaranteed.
Guaranteed base pay of $16/hour, along with uncapped commission and bonus potential.
Non-draw commission structure.
The benefit of working for an industry leading brand.
Health, dental, vision, and 401(k) benefits.
Flexible paid time off and volunteer opportunities.
Comprehensive training and career development programs.
A supportive, inclusive culture where your contributions are valued.
Access to Sleep Number's bed benefit to experience life-changing sleep.
#PIQ
Wellbeing
At Sleep Number, wellbeing isn’t a program—it’s part of who we are. We support team members and their families across emotional, financial, career, community, and physical health, all anchored in sleep.
Along with competitive pay, eligible team members receive robust benefits such as medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional resources that promote lifelong wellbeing.
EEO Statement
Sleep Number is an equal opportunity employer. We cultivate a workplace culture where everyone is valued, respected, and treated fairly.
Sleep Number® is the leader in personalized sleep wellness. Its mattresses do more than just last—they evolve. With adjustable firmness, pressure-relieving support and temperature balancing comfort built into every mattress, Sleep Number beds adapt to customers’ changing needs, night after night, year after year.
Backed by over 40 years of innovation, 1,000+ patents and patents pending, and billions of hours of sleep data, Sleep Number has helped more than 16 million people achieve their best sleep. The fully integrated model ensures quality, durability, and care at every step—from design and craftsmanship to delivery and long-term support.
Sleep Number products are awarded the industry's top recognitions, including ranked #1 in customer satisfaction for mattresses purchased in-store and online, and #1 in comfort, by J.D. Power. In addition, the company is the Official Sleep + Wellness Partner of the NFL, marking a relationship that leverages player health data, team partnerships, and league-wide initiatives to amplify brand awareness and drive consumer engagement.
Sleep Number mattresses, bases, bedding, and furniture are available exclusively at its 600+ stores nationwide and online. To learn more, visit SleepNumber.com or a store near you.
Sleep Number is an Equal Employment Opportunity Employer. To view our full EEO policy, visit careers.sleepnumber.com.
Offices: 1001 Third Avenue South, Minneapolis, Minnesota 55404, US · 111 N Market St, Suite 500, San Jose, California 95113, US
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How much do Customer Service & Support jobs in Michigan pay?
Based on 1133 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $48k–$104k per year. Individual offers vary with seniority, company size, and specialization.
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