Clera home
·Dashboard

Customer Service & Support Jobs in Farmington Hills, MI (Now Hiring) — 221 open

Fifth Third Bank logoFifth Third Bank

Fraud Analyst 1-M-F 8:00 AM- 5:00 PM

Farmington Hills, Michigan, United States · On-site

Mid level

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Fraud Analyst I is a cross f…

Skills: Fraud Detection, Analytical Skills, Problem Solving, Conflict Resolution, Oral Communication

Centria Autism logoCentria Autism

Authorization and Insurance Specialist

Farmington Hills, Michigan, United States · Hybrid

$17/hr–$20/hr

Mid level$8M raised

THIS IS A HYBRID ROLE BASED IN FARMINGTON HILLS, MI - MUST BE ABLE TO DRIVE INTO THE OFFICE AS REQUESTED. PAY RATE $17.00 - $20.00/hr Job Purpose The Authorization and Insurance – Team Lead ensures that authorizations ar…

Skills: Insurance Verification, Eligibility, Authorizations, Revenue Cycle Management, Personnel Management

Kaftan Communities

LEASING CONSULTANT

Farmington Hills, Michigan, United States · On-site

Mid level

LEASING CONSULTANT–IN-PERSON Who Are You? Are you someone who enjoys helping others find a place they can call home? Do you take pride in offering exceptional service and creating positive first impressions? Are you ener…

Skills: Leasing, Sales, Customer Service, Lead Generation, Lease Documentation

Grease Monkey International, LLC logoGrease Monkey International, LLC

Lube Technician - PT-8011

Farmington Hills, Michigan, United States · On-site

Entry level

Job DetailsJob Location: Uncle Eds 8011 - Farmington Hills, MI 48336Position Type: Part TimeJob Category: AutomotiveThe Lube Technician is our entry-level position that is responsible for acquiring the skills and techniq…

Skills: General Vehicle Maintenance, Battery Servicing, Fluid Level Adjustment, Tire Pressure Adjustment, Safety Checks

The Vitamin Shoppe logoThe Vitamin Shoppe

Retail Key Holder - Part-Time

Farmington Hills, Michigan, United States · On-site

Entry level

Overview The Vitamin Shoppe is looking for a part-time Retail Key Holder. If you’re passionate about health and wellness, interested in becoming incredibly knowledgeable about the latest and greatest supplements, and loo…

Skills: Leadership, Sales, Customer Relationship Management, Inventory Management, Product Knowledge

Enterprise Mobility logoEnterprise Mobility

Automotive Detailer - Car Washer - Farmington Hills

Farmington Hills, Michigan, United States · On-site

Entry level

Overview Enterprise Mobility is seeking responsible, dedicated people to join our team as a Full Time Auto Detailer. This position pays $16.00 / hour and is located at 24400 Drake Road, Farmington Hills MI 48335. We offe…

Skills: Vehicle Detailing, Car Washing, Sanitization, Vehicle Inspection, Vacuuming

Southern Glazer's Wine & Spirits logoSouthern Glazer's Wine & Spirits

Paramount Sales Consultant - Off Premise (Traverse City)

Farmington Hills, Michigan, United States · On-site

Mid level

What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to…

Skills: Consultative Selling, Relationship Management, CRM Proficiency, Data Analysis, Business Growth Planning

Corewell Health logoCorewell Health

Medical Assistant III OBGYN Residency

Farmington Hills, Michigan, United States · On-site

Mid level

About Corewell Health Outpatient Clinics Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of p…

Skills: Patient Flow Management, Technical Procedures, Lab Protocols, Patient Care Management, Customer Service

Corewell Health logoCorewell Health

Unit Secretary Progressive Care

Farmington Hills, Michigan, United States · On-site

Entry level

About Farmington Hills Hospital Recognized by U.S News and World Report as one of the nation’s high-performing facilities for multiple procedures and conditions and has been recognized as a Magnet-designed hospital for n…

Skills: Clerical tasks, Communication management, Customer service, Patient care coordination, Health unit coordination

Peachtree Group Hospitality Management logoPeachtree Group Hospitality Management

Room Attendant

Farmington Hills, Michigan, United States · On-site

Entry level

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housek…

Skills: Housekeeping, Guest Relations, Cleaning Standards, Laundry Operations, Customer Service

Smile America Partners logoSmile America Partners

Inside Sales Manager

Farmington Hills, Michigan, United States · On-site

Mid level

Overview Smile America Partners is a national leader in school-based preventive dental care, partnering with school districts across 20+ states to deliver high-quality dental services directly on school campuses. Our pro…

Skills: Inside Sales Management, Call Center Leadership, Performance Management, Sales Coaching, CRM Proficiency

Versiti Inc. logoVersiti Inc.

Phlebotomist- Join our blood drive team (training provided) FT

Farmington Hills, Michigan, United States · On-site

Entry level$29M raised

Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life sav…

Skills: Phlebotomy, Donor Screening, Customer Service, Apheresis, Commercial Driving

Two Coast Living logoTwo Coast Living

Leasing Consultant (48444)

Farmington Hills, Michigan, United States · On-site

$21/hr–$22/hr

Mid level

Job DetailsJob Location: Independence Green - FARMINGTON HILLS, MI 48335Position Type: Full TimeEducation Level: High SchoolSalary Range: $21.00 - $22.00 HourlyTravel Percentage: NegligibleJob Shift: DayJob Category: Sal…

Skills: Leasing, Sales Techniques, Customer Service, Relationship Building, Communication Skills

Corewell Health logoCorewell Health

Nursing Assistant 5 North

Farmington Hills, Michigan, United States · On-site

Entry level

Check out this “day in the life” patient care video featuring our own patient care staff! https://www.youtube.com/watch?v=jFdqcPSGvKI&t=2s Corewell Health is offering up to $1,500 for Full Time and $750 for Part Time as …

Skills: Patient Care, Patient Transport, Electronic Medical Record Documentation, Basic Life Support, Medical Terminology

JRK RESIDENTIAL GROUP, INC logoJRK RESIDENTIAL GROUP, INC

Leasing Consultant

Farmington Hills, Michigan, United States · On-site

$21/hr–$22/hr

Mid level

Job DetailsJob Location: FARMINGTON HILLS, MI 48335Position Type: Full TimeEducation Level: High SchoolSalary Range: $21.00 - $22.00 HourlyTravel Percentage: NegligibleJob Shift: DayJob Category: SalesLEASING CONSULTANT …

Skills: Leasing, Sales Techniques, Customer Service, Relationship Building, Microsoft Office Suite

Four Points by Sheraton Ljubljana Mons logoFour Points by Sheraton Ljubljana Mons

Hotel Front Desk Agent

Farmington Hills, Michigan, United States · On-site

$15/hr–$17/hr

Entry level

Benefits: Employee discounts Paid time off Job Title: Hotel Front Desk Agent Job Summary: A Hotel Front Desk Agent is responsible for providing excellent customer service to guests by handling check-ins and check-outs, m…

Skills: Customer Service, Hospitality Management, Communication, Interpersonal Skills, Computer Proficiency

Four Points by Sheraton Ljubljana Mons logoFour Points by Sheraton Ljubljana Mons

Hotel Houseman

Farmington Hills, Michigan, United States · On-site

$15/hr–$17/hr

Entry level

Benefits: Employee discounts Paid time off Position Title: Hotel Houseman Position Summary The Hotel Houseman is responsible for supporting the housekeeping department by maintaining the cleanliness and organization of p…

Skills: Cleaning, Organization, Customer Service, Communication, Attention To Detail

BMW of Little Rock logoBMW of Little Rock

Mobile Service Technician

Farmington Hills, Michigan, United States · On-site

$40k–$60k/yr

Mid level

Company Description BMW of Farmington HIlls has an immediate opportunity for an experienced automotive technician to join our team as a BMW Mobile Service Technician. In this role, you will bring the BMW service experien…

Skills: Automotive Repair, Vehicle Diagnostics, Customer Service, Electrical Systems, Mechanical Skills

Community Choice Credit Union logoCommunity Choice Credit Union

Business Portfolio Specialist

Farmington Hills, Michigan, United States · On-site

Mid level

Business Portfolio Specialist Compensation starting at $65,000 annually Sponsorship: This position is not eligible for immigration sponsorship. 📄 Formal Application: The formal application can be found attached to this …

Skills: Commercial Lending, Credit Analysis, Portfolio Management, Financial Statement Analysis, Cash Flow Calculation

Plum Market logoPlum Market

IT Support Analyst - Plum Market Corporation, Inc.

Farmington Hills, Michigan, United States · On-site

Mid level

Join the Plum Market Team – Where Passion Meets Opportunity! Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry. We are dedicated to offering the finest selections of All Natural, …

Skills: Help Desk Support, Windows Troubleshooting, iOS Troubleshooting, Microsoft 365, Active Directory

12345

Showing 1–20 of 221

Fifth Third Bank logo

Fraud Analyst 1-M-F 8:00 AM- 5:00 PM

Fifth Third Bank

Farmington Hills, Michigan, United States • On-site

Apply
Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • associate degree
  • Comprehensive benefits, Differentiated compensation offerings, Physical well-being support, Financial well-being support, Emotional well-being support, Social well-being support
  • Posted 19h ago
  • Apply by Aug 10
  • ~40 hrs/week

Responsibilities

The role involves analyzing and decisioning fraud detection system alerts and managing communications with customers and bank personnel. Responsibilities include processing fraud check dispute claims and assisting in the development of policies to reduce fraud risk.

Requirements

Candidates should have an associate's degree or equivalent experience, preferably with one to three years in fraud, banking, or investigative work. Strong analytical skills and a functional understanding of fraud-related federal and state laws are required.

Full job description

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

The Fraud Analyst I is a cross functional position within Fraud Operations. Fraud Analyst Is can support the Fraud Detection, Fraud Communication, and Domestic Collections teams based on staffing and business needs.

Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to determine what actions need to be taken (e.g., placing holds, opening cases, etc.). Fraud Detection responsibilities includes both verbal and written communication to internal and external customers.

Fraud Communication – Responsible for handling direct communications with bank customers, bank employees, and offshore fraud call service partners. Communications are handled via phone calls (customer, bank employees, offshore partner) and chat (Retail bank employees and offshore partner).

Domestic Collections – Responsible for processing and decisioning fraud check dispute claims. Includes working alerts, dispute cases and inbound call inquiries supporting the customer, retail partner and bank transfers.

Fraud Detection, Fraud Communication, and Domestic Collections functions require attention to detail, multi-tasking, communication, and critical thinking skills. Fraud Analyst Is also assist Fraud Operations leadership in developing policies and procedures to enhance processes and reduce fraud risk.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Review, analyze, and decision fraud detection system alerts in accordance with the Fraud Department’s policies, processes, and procedures.
  • Communicate directly with customers and bank personnel to address fraud risk and concerns, educating on fraud topics as needed.
  • Open and prep fraud cases.
  • Appropriately escalate matters associated with fraud activity that warrant engagement to supervisory staff.
  • Provide fraud-related support and work with the first line of defense for the Bank.
  • Work with various business units to understand the alerted activity and ensure compliance with laws.
  • Meet scheduling and time tracking expectations to support performance tracking.
  • Meet performance, quality, and customer service standards.
  • Perform other duties as required.

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

  • One to three years of experience in fraud, banking, investigative work, or a related field preferred.
  • Associate's degree or equivalent work experience.
  • Strong analytical, problem-solving, multi-tasking, and conflict resolution skills.
  • Strong oral and written communication skills; ability to communicate effectively verbally and in writing with internal and external customers on fraud related matters.
  • Functional understanding of federal and state laws and regulations related to fraud as well as functional understanding of bank fraud industry trends.
  • Proactive in identifying potential concerns and following-up to resolve such issues.
  • Excellent teamwork, interpersonal, and relationship building skills.
  • Ability to make decisions or know when to escalate matters to management.
  • Ability to collaborate with others, initiate action, adapt to change, and accept challenging assignments.
  • Ability to communicate effectively with management.
  • Ability to work independently and complete assigned work in a timely and accurate manner.
  • Proficiency with Microsoft Office Suite.

#LI-GM1

WORKING CONDITIONS:

  • Position is on-site.
  • Normal office environment with little exposure to dust, noise, temperature, and the like.
  • Extended viewing of a LED/LCD computer monitor.
Fraud Analyst 1-M-F 8:00 AM- 5:00 PM

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Farmington Hills, Michigan 48331-3552

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Related keywords

Fraud OperationsFraud DetectionDomestic CollectionsRisk AppetiteBankingFraud Check DisputeComplianceCase ManagementMicrosoft OfficeFinancial CrimeInternal ControlsCustomer Experience

About Fifth Third Bank

LinkedInVisit site
Industry
Financial Services
Company size
10,001+ employees
Headquarters
Cincinnati, Ohio
LinkedIn followers
227,290

At Fifth Third Bank, everything we do is rooted in our purpose: to improve the lives of our customers and the well-being of our communities. Since our founding in 1858, we’ve been committed to creating a better financial experience by empowering our customers and clients to achieve what matters most. Our unified strength is grounded in the individual passion and diversity of more than 20,000 employees who work collaboratively to deliver a better tomorrow to everyone we serve. We offer a strong culture, opportunities for growth 401k match, wellness options, comprehensive insurance plans and additional resources you need to build a lasting and rewarding career path here. Headquartered in Cincinnati, Ohio, we are among the largest money managers in the Midwest. We operate four main businesses—Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management—and a network of financial centers in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Georgia, North Carolina and South Carolina. Consumers also have access to approximately 54,000 Fifth Third fee-free ATMs across the United States. Fifth Third Bancorp is a diversified financial services company and is the indirect parent company of Fifth Third Bank, National Association, a federally chartered institution. Explore Fifth Third career opportunities at: https://www.53.com/content/fifth-third/en/careers.html Fifth Third Bank, N.A., Member FDIC. Fifth Third Bank is proud to be an affirmative action/equal opportunity employer. M/F/D/V

Offices: 38 Fountain Square Plaza, Cincinnati, Ohio 45202, US

Commercial BankingBranch BankingConsumer LendingInvestment AdvisorsBusiness BankingSmall BusinessRetail bankinginvestmentsMortgageCredit Card
View all jobs at Fifth Third Bank

Frequently asked questions

How many Customer Service & Support jobs are open in Farmington Hills, MI right now?

There are currently 221 open customer service & support positions in Farmington Hills, MI listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Farmington Hills, MI?

Companies currently hiring include Lithia & Driveway, Corewell Health, Kroger, PETCO Animal Supplies Stores, Inc., The TJX Companies, Inc., among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Farmington Hills, MI?

Yes — 23 of the 221 open customer service & support positions offer remote or hybrid work (9 remote, 14 hybrid).

How do I apply for Customer Service & Support jobs in Farmington Hills, MI?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

New York, NYHouston, TXLos Angeles, CAChicago, ILAustin, TXDallas, TXPhoenix, AZSan Antonio, TXLas Vegas, NVAtlanta, GA

Other jobs in Farmington Hills, MI

HealthcareManagement & LeadershipAdministrativeSalesRetailManufacturingFinance & AccountingTradesTransportationEngineering

Browse more

All Customer Service & Support jobsDiscover jobs
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty