Field Restaurant Technology Support Specialist Pay: $17.00 – $20.00 per hour, based on experience Position Summary We are seeking a hands-on, self-motivated Field Restaurant Technology Support Specialist to support multi…
Field Restaurant Technology Support Specialist Pay: $17.00 – $20.00 per hour, based on experience Position Summary We are seeking a hands-on, self-motivated Field Restaurant Technology Support Specialist to support multi…
Field Restaurant Technology Support Specialist Pay: $17.00 – $20.00 per hour, based on experience Position Summary We are seeking a hands-on, self-motivated Field Restaurant Technology Support Specialist to support multi…
Field Restaurant Technology Support Specialist Pay: $17.00 – $20.00 per hour, based on experience Position Summary We are seeking a hands-on, self-motivated Field Restaurant Technology Support Specialist to support multi…
Northville Charter Township, Michigan, United States · On-site
Entry level
Corewell Health is offering up to $1,500 for Full Time and $750 for Part Time as a sign on bonus for this opportunity! About this unit This seventy-two bed PCU practices patient and family centered care. The unit acuity …
Skills: Patient care, Basic life support, Medical terminology, Electronic medical record documentation, Patient transport
Part-time 2-3 days per week, day shift 6:30 a.m. to 3 p.m., will rotate working every other weekend. Position will support the Dearborn hospital. Mandatory orientation first week 8 a.m. to 4:30 p.m. Job Summary Under the…
Registered Nurse - Patient Educator (PRN) Immediate Openings - Tawas City, MI
Grand Rapids, Michigan, United States · On-site
$22/hr–$44/hr
Mid level$20B raised
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost…
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Customer Service, Sales, Communication, Problem Solving, Engaging People
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Change Agility, Communication, Customer Problem Solving, Customer Service, Engaging People
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended…
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended…
Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep. We are guided by our purpose – improving …
Skills: Consultative Sales, Customer Relationship Management, Outbound Calling, Communication Skills, Relationship Building
What’s Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and imp…
Job Summary Join our Nutrition Services team at Corewell Health and make a difference in the lives of our patients and their families by participating in all aspects of patient meal service. This includes answering phone…
Job Type: Regular Work Location: Best Buy 416 - Okemos, MI 48864 Overview: Become a Part-Time HP Retail Sales Associate! Pay: $18.00 per hour + Weekly Performance Bonus (Details below.) Schedule: Up to 15 hours per week.…
Skills: Product Demonstration, Sales, Customer Relationship Management, Problem Solving, Interpersonal Communication
Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep. We are guided by our purpose – improving …
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer service, Security procedures, Incident response, Access control, Communication
Buchanan Township, Michigan, United States · On-site
Mid level
Store Manager Reports to: Area Manager FLSA Status: Exempt Department: Retail Location: 221 E Front St, Buchanan, MI 49107 Pay Range: (DOE) Position Summary: The Store Manager is responsible for leading the daily operati…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$17/hr–$20/hr
Full-time
Mileage reimbursement
Posted 8d ago
~40 hrs/week
Responsibilities
The specialist will travel between multiple restaurant locations to perform routine technology inspections, troubleshoot hardware and software issues, and coordinate repairs with vendors. They are responsible for maintaining equipment inventory, training staff on technology usage, and ensuring all systems operate at peak performance.
Requirements
Candidates should possess strong troubleshooting skills, a valid driver's license, and reliable transportation to travel between sites. While professional experience is limited, a basic understanding of computers, networking, and the ability to lift up to 40 pounds are required.
Full job description
Field Restaurant Technology Support Specialist
Pay: $17.00 – $20.00 per hour, based on experience
Position Summary
We are seeking a hands-on, self-motivated Field Restaurant Technology Support Specialist to support multiple McDonald's restaurants throughout Southeast Michigan.
This is NOT a traditional IT help desk position. This role requires working inside the restaurants, inspecting equipment, troubleshooting technology issues, coordinating with McDonald's approved technology vendors and help desks, and helping keep our restaurant technology operating at peak performance.
The ideal candidate enjoys solving problems, working with people, and taking ownership of technology in a fast-paced restaurant environment. Most of your workday will be spent traveling between restaurant locations rather than sitting behind a desk.
Candidates with strong technical aptitude but limited professional experience are encouraged to apply. We are willing to train the right individual who demonstrates initiative, strong problem-solving skills, and a commitment to learning.
Primary Responsibilities
Visit assigned restaurants on a regular schedule to inspect restaurant technology and identify issues before they become major problems.
Perform routine technology walks to proactively identify equipment failures, damaged cables, worn peripherals, printer supply shortages, loose connections, and other conditions that may impact restaurant operations.
Troubleshoot hardware, software, and connectivity issues affecting restaurant operations.
Work directly with McDonald's approved technology support centers and vendors to diagnose and resolve equipment issues.
Install, replace, configure, and test approved hardware components when appropriate.
Coordinate equipment repairs with outside service providers.
Verify that repaired equipment is functioning properly before leaving the restaurant.
Maintain inventory of replacement equipment, cables, peripherals, batteries, and technology supplies.
Document service calls, repairs, and follow-up actions.
Train restaurant managers and employees on proper use of restaurant technology when needed.
Assist with restaurant technology upgrades, installations, and new equipment rollouts.
Perform preventive maintenance to maximize equipment uptime.
Identify recurring technology issues and recommend long-term solutions.
Respond to urgent technology issues that impact restaurant operations.
Maintain a professional working relationship with restaurant management while providing outstanding customer service.
Technology You May Support
Examples include:
Point-of-Sale (POS) systems
Self-Order Kiosks
Digital Menu Boards
Drive-Thru Headsets
Kitchen Video Systems (KVS)
Back Office Computers
Routers, Switches, Firewalls, and Network Equipment
Receipt Printers
Label Printers
Office Printers
Cash Drawers
Credit Card Terminals
Tablets and Handheld Devices
Internet Connectivity
Wi-Fi Equipment
Basic Security Camera Troubleshooting
Restaurant Audio Systems
Digital Drive-Thru Equipment
Mobile Order & Pay devices
Restaurant peripherals and associated hardware
What This Job Is NOT
This position is not a traditional IT support or help desk role.
This is not:
A remote or work-from-home position.
A desk job where you spend the day behind a computer.
A software development or programming position.
A job where you simply open support tickets and wait for someone else to fix the problem.
A role that supports employees over the phone from a central office.
Instead, this is a hands-on field support position where you will spend the majority of your day inside our restaurants.
You will:
Visit multiple restaurant locations each day.
Inspect technology and equipment to identify potential issues before they become failures.
Troubleshoot problems on-site.
Work alongside restaurant managers and crew members to resolve technology issues.
Coordinate with McDonald's approved technology support providers and vendors while remaining on-site to test solutions and ensure equipment is fully operational.
Take ownership of keeping restaurant technology functioning so restaurant teams can focus on serving customers.
If you enjoy solving problems, working independently, traveling between locations, and seeing the immediate impact of your work, this position offers an exciting opportunity to make a difference every day.
Qualifications
Qualified candidates should possess:
Strong troubleshooting and problem-solving skills.
Excellent customer service and communication skills.
Ability to work effectively with restaurant managers and employees.
Ability to learn new technologies quickly.
Ability to work independently with minimal supervision.
Strong organizational skills and attention to detail.
Basic understanding of computers, networking, and electronic equipment.
Ability to prioritize multiple tasks and respond to changing business needs.
Ability to safely lift up to 40 pounds.
Ability to use ladders and basic hand tools when needed.
Transportation Requirements
Because this position supports multiple restaurant locations, candidates must have:
A valid driver's license.
Reliable personal transportation.
Current automobile insurance meeting Michigan legal requirements.
A driving record that allows them to safely perform the duties of the position.
Travel between restaurant locations is an essential function of this role.
Mileage reimbursement is provided for business-related travel between restaurant locations in accordance with company policy.
Preferred Qualifications
Experience with any of the following is a plus:
Restaurant technology
Retail technology
Computer repair
Network troubleshooting
Electronics
Information Technology
Robotics
Engineering
Field Service
Technical Support
POS Systems
Students or recent graduates pursuing degrees in Information Technology, Computer Science, Robotics, Engineering, or related technical fields are encouraged to apply.
Related keywords
Field ServiceRestaurant TechnologyPOS SystemsSelf-Order KiosksDigital Menu BoardsDrive-Thru HeadsetsKitchen Video SystemsNetworkingRoutersSwitchesFirewallsHardware TroubleshootingPreventive MaintenanceTechnical SupportInventory ManagementCustomer Service
McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald’s restaurants worldwide are owned and operated by independent local business men and women.
McDonald's & our franchisees employ 1.9 million people worldwide.
We serve the world some of its favorite foods - World Famous Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin.
To learn more about the company, please visit www.aboutmcdonalds.com.
Offices: 110 N Carpenter St, Chicago, Illinois 60607, US
How much do Customer Service & Support jobs in Michigan pay?
Based on 1133 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $48k–$104k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Michigan right now?
There are currently 19,578 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Michigan?
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Michigan?
Yes — 910 of the 19578 open customer service & support positions offer remote or hybrid work (371 remote, 539 hybrid).
How do I apply for Customer Service & Support jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Michigan