CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. Registers patients in to the organization's information system for services, with exemplary customer service and tech…
Skills: Patient Registration, Customer Service, Insurance Verification, Medical Billing, Data Entry
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Property management, Budgeting, Financial reporting, Lease enforcement, Team leadership
We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate, you are looked at as the “face of the retail store” and the go to person as…
Skills: Customer service, Automotive parts knowledge, Communication skills, Retail sales, Computer literacy
The primary responsibility of a customer retention manager is developing strategies to keep existing customers loyal, reducing customer churn, and maximizing long-term revenue Key Responsibilities: • Maintain and retain …
The Customer Service Supervisor will coordinate, direct, control and monitor the Corporate customer service duties at the home office and provide supervision and leadership to the customer service team. Oversee professio…
Skills: Customer service, Supervision, Leadership, Team management, Recruitment
Make BIG Money at Menards! Extra $3 per hour on Sat/Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Medical Insurance and Dental Plans On-t…
Skills: Retail management, Customer service, Team leadership, Team development, Goal orientation
Advisor Únete a Livingston y desarrolla tu carrera en el mundo del comercio internacional en constante cambio. Livingston es líder en el mercado, ofreciendo servicios de corretaje aduanal, consultoría en comercio interna…
Level 3 Technical Lead — Brightworks IT Location: Wixom, MI | Type: Full-Time | Reports to: VP of Operations About Brightworks IT Brightworks IT is a growing managed services provider delivering IT support, cybersecurity…
Skills: Windows Server, Active Directory, Microsoft 365, Network administration, Firewall management
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thri…
Nick Myers Agency | Farmers Insurance – Portage, MI Compensation: Base + Commission (Uncapped Earning Potential) Experience Level: Entry-Level to Experienced About Us At Farmers Insurance, we've been helping individuals,…
Insurance AgentRyan Underhill Agency | Farmers Insurance Marshall, MI Full-Time | Monday–Friday Base Salary + Uncapped Commission + Bonuses Looking for a career where you can grow and be rewarded for your effort? If you …
Coldwater Township, Michigan, United States · On-site
Entry level
Café Utility I performs in a high volume, diverse environment with great food and great service as the primary concentrations to successful food service. The position requires passion, persistence and high multi-tasking …
Job DetailsJob Location: Detroit, MI 48203Salary Range: $16.75 HourlyJob Shift: Part TimeWe are looking for Fitness Trainers who want to be part of our team! The Fitness Trainer is an opportunity to begin your fitness ca…
Skills: Fitness training, Customer service, Exercise program design, Communication, Problem solving
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
Skills: Customer service, Order picking, Communication, Organization, Prioritization
Grand Rapids, Michigan, United States · Remote Solely
Mid level
Employment Type:Full timeShift:Day Shift Description:Supports the Trinity Health Alliance of Michigan pharmacy team to enhance workflow for clinical pharmacy services throughout the network, including medication therapy …
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Macomb Township, Michigan, United States · On-site
$16/hr–$25/hr
Entry level$4.0B raised
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$16/hr–$22/hr
Part-time
high school, associate degree
Posted 8d ago
~40 hrs/week
Responsibilities
The Registration Specialist is responsible for registering patients, verifying insurance coverage, and collecting payments in various physician offices. They also maintain accurate electronic medical records and provide exemplary customer service to patients.
Requirements
A High School Diploma or GED is required, while an Associate's Degree in a related field is preferred. Previous experience in a medical office front desk or reception role is also preferred.
Full job description
CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account.
Registers patients in to the organization's information system for services, with exemplary customer service and technical skill. Demonstrates understanding that the Registration Specialist is the "face" of Holland Hospital. Prepares patients for activities in the medical office and billing department. Collects registration information via interview with patient or their representative, following appropriate departmental procedures. Obtains proper signatures on consent forms, collects co-pays and account payments when necessary and explains applicable policies. Enters patient payer information into appropriate software program. Verifies and explains benefits to patient.
This is a VSP position working limited hours. It will require working in different physician's offices throughout the Holland and Zeeland area.
Employment Type: Part Time
Shift: Days with varied start times
Weekly Scheduled Hours: varied limited hours
Wage Range: $16.39-$22.95 per hour Requirements:
-High School Diploma or GED Equivalent required
-Associates Degree in related field preferred
-Experience in Medical Office Front Desk / Reception preferred
DEMOGRAPHIC REGISTRATION
Interviews patients for visits via phone or in person to obtain complete and accurate demographic data.
Verifies patient identification.
Updates status of patient in the system to "arrived" for their visit.
Verifies and updates demographic information for every visit, regardless of how often the patient presents for service.
Obtains compliant signatures to help guarantee payment.
Explains all consent forms.
FINANCIAL REGISTRATION
Interviews patients for visits via phone or in person to obtain complete and accurate payer information.
Accesses software systems such as CHAMPS, WebDenis, Priority Health, etc... to verify insurance coverage and determine correct payer information.
Understands and follows protocol for referring un-insured or under-insured patients appropriately.
Collects appropriate payment for services.
Interprets and appropriately interviews patients for MSP questionnaire
RECORD MAINTENANCE
Scans and maintains electronic information accurately in the medical record to ensure data is accessible, yet secure and confidential
Responds to requests for records, according to approved guidelines
CUSTOMER SERVICE
Schedules appointments as needed for routine and walk-in patients
Answers patient questions as needed, communicates information regarding visit status with patients, staff and physicians
Answers telephone and assists patients as needed
Responds to needs for interpreter services in a timely manner
Introduces and encourages patient engagement in the patient portal
Maintains patient rights and confidentiality
QUALITY IMPROVEMENT
Supports department quality improvement activities and responds appropriately to change
Participates in job related learning experiences
Requests assistance from supervisor as needed
Ensures compliance with policy, procedure, regulatory requirements and ethical billing practices
Provides information to referral sources in a timely manner
Holland Hospital is an Equal Opportunity Employer, please see our EEO policy
Related keywords
Registration SpecialistPhysician OfficeMedical OfficeFront DeskReceptionPatient DemographicsInsurance VerificationBillingConsent FormsElectronic Medical RecordsPatient PortalCHAMPSWebDenisPriority HealthMSP QuestionnaireCustomer Service
Find your perfect fit at hollandhospital.org/careers and you'll also find an award-winning culture and teams ready to help you succeed. Our dedicated employees and medical staff work together to provide exceptional care and service to all who enter our doors. For 21 consecutive years, Holland Hospital has been named one of West Michigan's Best & Brightest Places to Work--longer than any other health care organization in Michigan.
Holland Hospital is a 189-bed private, non-profit hospital serving the West Michigan lakeshore more than 100 years while pursuing its mission to continually improve the health of the communities we serve in the spirit of hope, compassion, respect and dignity.
Built upon a tradition of medical excellence and outstanding patient service, we continue to meet the needs of the communities along West Michigan's lakeshore region with expanded facilities, advanced technology and expert care.
Offices: 602 Michigan Avenue, Holland, MI 49423, US
How much do Customer Service & Support jobs in Michigan pay?
Based on 1133 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $48k–$104k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Michigan right now?
There are currently 19,578 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Michigan?
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Michigan?
Yes — 910 of the 19578 open customer service & support positions offer remote or hybrid work (371 remote, 539 hybrid).
How do I apply for Customer Service & Support jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Michigan