🐶 Our mission Every pet should get the care they need, regardless of cost. Vet med prices are up 40% since 2020, and pet owners are stuck having to pick between their bank account and furry friend. At Snout, we aim to s…
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$55k–$60k/yr
Full-time
Medical insurance, Dental insurance, Vision insurance, Flexible time off, Paid holidays, Paid parental leave
Posted 6d ago
~40 hrs/week
Responsibilities
Manage the end-to-end onboarding process for veterinary clinics, including data coordination, plan design, and system integrations. Serve as the primary point of contact to ensure clinics go live accurately and on schedule.
Requirements
Requires at least 2 years of in-clinic veterinary experience, specifically in client-facing roles involving billing or invoicing. Candidates must be highly organized, detail-oriented, and comfortable working in a fast-paced, technology-driven environment.
Full job description
🐶 Our mission
Every pet should get the care they need, regardless of cost. Vet med prices are up 40% since 2020, and pet owners are stuck having to pick between their bank account and furry friend. At Snout, we aim to solve this by enabling clinics to offer pet wellness plans, that actually work.
🚀 The opportunity
Snout is one of the fastest growing wellness plan providers in the veterinary space, trusted by clinics across the USA. We’re a small but mighty startup team of <50 passionate people. We're on the hunt for a passionate and relationship-focused Veterinary Onboarding Specialists to join our in person team at our Troy, MI office, Monday through Friday.
💻 The role
In this role, you will own the onboarding process for veterinary clinics as they begin their partnership with Snout. The role will involve managing multiple clinics at once, coordinating data, integrations, plan design, and timelines to ensure every clinic goes live accurately and on schedule. This is a highly detail-driven role that blends relationship management with analytical and operational work, requiring you to keep many moving pieces organized and catch issues before they become problems.
You will work closely with clinic teams to translate how their practice runs into well-built wellness plans. This role is ideal for someone with veterinary clinic experience who wants to move into a more strategic, problem-solving career while staying connected to the industry.
Sound like your kind of adventure? We’d love to meet you!
Snout is committed to building a diverse and inclusive team. We know that great candidates may not check every box — and that’s okay. If you're excited about this role and our mission, we encourage you to apply if you meet at least 50% of qualifications. If you need any accommodations during the application or interview process, please let us know — we’re happy to support you.
🛠 What you’ll do
Manage multiple clinic onboardings from closed-won to go-live
Coordinate integrations, pricing, plan setup, and timelines
Analyze clinic data to build accurate, effective wellness plans
Catch and resolve issues before they impact a launch
Serve as the main point of contact for clinics during onboarding
Keep detailed, organized records across all active projects
💡What we're looking for
2+ years in-clinic veterinary experience, especially in a client facing role dealing with invoicing/billing
Highly organized and able to manage multiple projects at the same time
Detail-oriented and comfortable with data and systems
Strong problem-solver and communicator
Thrives in a fast-paced, changing environment
Ability to learn quickly, especially new technology and processes like AI
🌟 What will make you stand out
Leadership skills, especially as a Lead
Tolerance for working in a fast-paced technology environment with high ambiguity
An interest in technology or startups
Dedication to absorb and uphold company policies and procedures
💖 Why you should join Snout
A chance to be a part of a mission driven company in the pet industry without having to be in clinic
Fast growing, venture capital backed technology company focused on improving access to veterinary care
Ability to have a meaningful impact from Day 1, where your voice and opinion matters
Unlimited potential to grow in your career, learn and expand your skillsets
This role is in person Monday to Friday in our Troy, MI office but we offer flexibility for your life needs
❌ Why this role might not be a fit for you
You cannot work in person or cannot make the daily commute to our Troy, MI office
You don’t have 2+ years of in clinic veterinary experience
A fast-paced, technology and startup environment isn’t appealing to you
You don’t enjoy working directly with clients, hopping on calls, presenting and teaching others
Working alone or on small teams doesn’t sound fun to you
You dislike wearing multiple hats or having a heavy workload
Snout makes veterinary care accessible to all pet owners through instant, universal financing - with no credit checks, breed, or age restrictions. Pet owners enroll through their veterinarian and receive immediate coverage, while Snout pays the practice directly.
How much do Customer Service & Support jobs in Michigan pay?
Based on 1095 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $47k–$104k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Michigan right now?
There are currently 19,198 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Michigan?
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Michigan?
Yes — 878 of the 19198 open customer service & support positions offer remote or hybrid work (364 remote, 514 hybrid).
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