Allen Park, Michigan, United States · On-site
Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform…
Skills: Customer Service, Accounts Receivable, Billing Administration, Excel, Root Cause Analysis
Waterford Township, Michigan, United States · On-site
$80k–$100k/yr
As an Automotive Technician at Belle Tire, you do what it takes to keep life moving for our customers by providing expert automotive repairs and will thrive in a fast-paced, team-oriented environment focused on safety an…
Skills: Automotive repair, Engine repair, Drive train maintenance, Suspension repair, Steering repair
East Lansing, Michigan, United States · On-site
Schulte Hospitality Group is seeking a dynamic, service-oriented Food Expeditor Runner to join our team at Graduate by Hilton East Lansing! SHG is an organization whose success is rooted in its service culture. Our missi…
Skills: Food delivery, Customer service, Table bussing, Multi-tasking, Verbal communication
Tekonsha, Michigan, United States · On-site
Walk In Interviews Welcome:15587 M-60 TEKONSHA MI 49092 We are hiring in our Tekonsha MI location. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of th…
Skills: Customer Service, Suggestive Selling, Work Order Management, Parts Sourcing, Cashiering
Centreville, Michigan, United States · On-site
$15/hr–$17/hr
Creative Dining Services is currently looking for General Food Service Workers. The General Food Service Worker performs a wide range of duties involved with preparing and/or serving food and beverages in one or more of …
Skills: Food preparation, Food service, Kitchen maintenance, Sanitation, Customer service
Troy, Michigan, United States · On-site
$25/hr–$29/hr
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-perfor…
Skills: Sales, Customer service, Communication, Heavy lifting, Teamwork
Alpena, Michigan, United States · On-site
Summary Department: Imaging Support Services Posted internally from 7/24/2026 to 7/31/2026 The purpose of this position is to augment the imaging department staff in and around imaging procedures. These duties will be un…
Skills: Patient transport, Patient safety, Imaging support, Communication skills, Epic applications
Wyoming, Michigan, United States · On-site
Job Description Join your locally owned Great Clips® salon team and enjoy the freedom to do what you love in a supportive, welcoming environment. Whether you’re an experienced stylist, a recent graduate, or someone looki…
Skills: Haircutting, Customer service, Cosmetology, Barbering, Communication
Roosevelt Park, Michigan, United States · On-site
$77k–$116k/yr
Body Shop Estimator Preferred Muskegon Chrysler Dodge Jeep Ram – Muskegon, MI Preferred Muskegon Chrysler Dodge Jeep Ram is looking for an experienced, customer-focused Body Shop Estimator to join our collision cen…
Skills: Collision repair, Estimating software, Insurance claim systems, Customer service, Communication
Buena Vista Charter Township, Michigan, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Safe driving, Inventory management, Automotive parts knowledge, Communication
Buena Vista Charter Township, Michigan, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Safe driving, Customer service, Automotive parts knowledge, Communication, Inventory management
Buena Vista Charter Township, Michigan, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Automotive Parts Knowledge, Inventory Management, Sales, Communication
Auburn Hills, Michigan, United States · On-site
The Stellantis Quality organization is currently seeking a solutions-oriented Warranty Analysis Technician to join the Quality team at the Stellantis QEC building in Auburn Hills, Michigan. The Warranty Analysis Technici…
Skills: Warranty analysis, Component teardown, Root cause analysis, Automotive engineering, Electrical diagnostics
Southfield, Michigan, United States · On-site
The Role We are looking for an experienced and driven Honda Car Sales Manager to lead our new vehicle department and deliver exceptional sales performance. In this role, you will oversee the Honda car sales process, mana…
Skills: Sales leadership, Inventory management, Team development, Customer experience, Sales strategy
Buena Vista Charter Township, Michigan, United States · On-site
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Sales, Inventory management, Communication
Shelby Township, Michigan, United States · On-site
Position Summary: Under the direction of the Patient Access leadership team, Schedules, registers, initiates pre-authorization and referrals process, confirms and maintains patient diagnostic appointments, surgeries and/…
Skills: Patient Scheduling, Insurance Verification, Medical Terminology, Customer Service, Data Entry
Shelby Township, Michigan, United States · On-site
Position Summary: Under the direction of the Patient Access leadership team, Schedules, registers, initiates pre-authorization and referrals process, confirms and maintains patient diagnostic appointments, surgeries and/…
Skills: Patient Scheduling, Insurance Verification, Medical Terminology, Customer Service, Data Entry
Shelby Township, Michigan, United States · On-site
Position Summary: Under the direction of the Patient Access leadership team, Schedules, registers, initiates pre-authorization and referrals process, confirms and maintains patient diagnostic appointments, surgeries and/…
Skills: Patient Scheduling, Insurance Verification, Medical Terminology, Customer Service, Pre-authorization
Benton Harbor, Michigan, United States · On-site
Requisition ID: 72304 About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen…
Skills: Supply chain management, Order management, Customer service, Communication skills, Problem solving
Buena Vista Charter Township, Michigan, United States · On-site
Position Summary: Vallen's Warehouse/Distribution Center Manager is a staff management position responsible for managing warehouse staff responsible for receiving, unloading, inspecting, picking, packing, and/or shipping…
Skills: Staff management, Warehouse management, Inventory management, Logistics performance indicators, Process improvement
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The Program Support Analyst manages billing and accounts receivable inquiries while providing exceptional customer service to fleet clients. They also conduct root cause analysis on recurring issues and support process improvement initiatives through data-driven recommendations.
Candidates must possess an associate degree or higher in a relevant field such as Accounting, Finance, or Business Administration. Strong analytical, communication, and organizational skills, along with proficiency in Excel, are required for this role.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
This position supports a commercial fleet billing and accounts receivable operation that provides centralized invoicing and payment management for vehicle maintenance, repair, and parts-related transactions. The organization’s mission is to deliver efficient, accurate, and customer-focused billing experience that simplifies account management, improves financial visibility, and reduces administrative complexity for fleet customers.
The Program Support Analyst supports client's Fleet Care program by providing exceptional customer service, managing billing and accounts receivable inquiries, and maintaining account records. This role also focuses on analyzing program data, identifying trends, resolving recurring issues through root cause analysis, and supporting process improvement initiatives. The ideal candidate is highly organized, detail-oriented, and proficient in Excel, with strong communication, analytical, and problem-solving skills. This position works closely with customers, dealers, and cross-functional teams to ensure efficient program operations and reporting.
Manage and action customer inquiries and email requests to support the billing administration and accounts receivable management in a timely manner
Accurately and correctly identify the appropriate course of action for customer requests
Conduct root cause analysis on recurring customer or account issues and recommend solutions
Support process improvement initiatives by identifying inefficiencies and proposing data-driven recommendations
Partner with cross-functional teams to support program reporting and analytical needs
Communicate via phone and/or email with customers consistently (written & verbal)
Receive inbound and place outbound calls to customers and dealers
Respond to and document all communication (internal and external customers, phone calls, emails)
Create and distribute customer invoices by request
Assist in system vehicle inventory management
Retain and file business documents
Cross-train in other functions and processes within the Department
Associate degree or higher preferably in Accounting, Finance, Business Administration, or a closely related field.
Customer service and program support background
Strong analytical and problem-solving skills, with ability to interpret data and identify trends
Ability to multitask various assigned responsibilities
Accuracy and attention to detail
Strong interpersonal and organizational skills
Strong written and verbal communication skills
Excellent follow-up
Ability to meet deadlines
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Driving Transformation in the automotive retail industry
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
Offices: One Detroit Center, 500 Woodward Ave., 19th Floor, Detroit, Michigan MI 48226, US · Via Alexander Gustave Eiffel, 13-15, 00148 Roma RM, Italien, Rom, Latium 00140, IT · 85 High Street South, Kew, Victoria 3101, AU · Calle de Albasanz, 15, Edificio A, 1ª Planta, Madrid, Autonome Gemeinschaft Madrid 28037, ES · The Octagon, Middleborough, Colchester, Essex CO1 1TG, GB
Based on 1095 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $47k–$104k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 19,198 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Yes — 878 of the 19198 open customer service & support positions offer remote or hybrid work (364 remote, 514 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
