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Silver Spring, Maryland, United States · On-site
$19/hr–$25/hr
Entry level
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$18/hr–$20/hr
Full-time
Posted 25d ago
~40 hrs/week
Responsibilities
Schedules patient appointments and manages provider calendars while verifying demographic and insurance information. Performs general clerical duties, including answering phones and directing visitors to ensure high-quality patient care.
Requirements
Requires a minimum of one year of medical office experience or a combination of related training and education. Candidates must be proficient in Microsoft Office and have a working knowledge of HIPAA guidelines.
Full job description
Job DetailsJob Location: Silver Spring-Georgia - Silver Spring, MD 20902Position Type: Full TimeSalary Range: $18.00 - $20.00 HourlyJob Category: Admin - ClericalSECTION 1: Job Summary (Summary of the basic functions of the position)
Schedules appointments and performs various clerical duties to assist patients and clinical staff in providing patient care by performing the following duties:
SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)
Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser) Verifies all pertinent patient demographic information in computer system, including insurance information. Confirms patients’ appointment and answers incoming questions about appointments. Instructs patients in locations and directions. Enters appropriate data into computer and retrieves data. Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. Performs other duties that may be necessary or in the best interest of the organization.
QualificationsSECTION 3: Experience Requirements
Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience
SECTION 4: Knowledge, Skills and Abilities Requirements
Detail oriented, professional attitude, reliable Management and organizational skills to support the leadership of this function Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations Interpersonal skills to support customer service, functional, and team mate support needs
Able to communicate effectively in English, both verbally and in writing
Mathematical and/or analytical ability for basic to intermediate problem solving Basic to intermediate computer operation
Proficiency with Microsoft Excel, Word, and Outlook
Specialty knowledge of systems relating to job function Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
SECTION 5: Supervisory Responsibilities
This position has no supervisory responsibilities.
Related keywords
Medical SchedulingHIPAAPatient CareClerical SupportInsurance VerificationMedical OfficeMicrosoft OfficeData EntryHealthcare AdministrationPatient Demographics
Building the premier dermatology care community in America
Industry
Medical Practices
Company size
1,001-5,000 employees
Headquarters
Dallas, Texas
LinkedIn followers
19,992
U.S. Dermatology Partners is one of the premier dermatology practices in the country, caring for over two million patients each year. With over 100 locations across eight states that span large metroplexes and rural, underserved communities, they provide the benefits of private, personalized levels of care paired with a network of coordinated, specialized dermatology physicians. U.S. Dermatology Partners is fervently focused on providing the highest level of compassionate and comprehensive patient-first care, making it seamless for all people to connect with dermatologists and national leaders in areas such as clinical research, psoriasis, and Mohs surgery, and gain access to state-of-the-art dermatological treatments, surgical and cosmetic dermatology. To learn more, visit usdermatologypartners.com.
Offices: 5310 Harvest Hill Road, 290, Dallas, Texas 75230, US
How much do Customer Service & Support jobs in Maryland pay?
Based on 1772 listings with disclosed salaries, most customer service & support jobs in Maryland pay between $47k–$109k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Maryland right now?
There are currently 11,214 open customer service & support positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Maryland?
Companies currently hiring include Domino's, CVS Health, Royal Farms, Lowe's Companies, Inc., Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Maryland?
Yes — 664 of the 11214 open customer service & support positions offer remote or hybrid work (291 remote, 373 hybrid).
How do I apply for Customer Service & Support jobs in Maryland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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