Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the…
Skills: Customer Service, Communication Skills, Medical Record Handling, HIPAA Compliance, Data Entry
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the…
Skills: Customer Service, Communication Skills, Release Of Information, HIPAA Compliance, Data Entry
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AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
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Full-time
high school
Medical Coverage, Dental Coverage, Vision Coverage, 401(k) Retirement Plan, Tuition Reimbursement, Paid Time Off
Posted 16d ago
~40 hrs/week
Responsibilities
Manage front desk operations and process Release of Information (ROI) requests for medical records. Provide professional communication and support to patients, providers, and authorized requestors while ensuring HIPAA compliance.
Requirements
Requires a High School Diploma or GED and strong customer service skills. Candidates must be detail-oriented and comfortable working in a patient-facing healthcare environment.
Full job description
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
📍 Onsite | Front Desk Role 🕒 Schedule: Monday–Friday: 8:00 AM–4:30 PM
Position Overview
We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests.
This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization.
💼 Key Responsibilities
Responsibilities include, but are not limited to:
Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
Provide phone support to patients, providers, and authorized requestors
Process Release of Information (ROI) requests accurately and timely
Fax, scan, and manage incoming and outgoing medical record requests
Burn medical images to CDs and share images electronically as required
Support client relationship management through professional communication
Assist with reporting and administrative duties such as data entry and email
Ensure compliance with HIPAA, privacy regulations, and facility policies
🎓 Training & Onboarding
Datavant DHISC training
Hands-on, role-specific training during the first 30 days
⭐ Qualifications & Skills
Strong customer service and communication skills
Comfortable working in a patient-facing, front desk environment
Detail-oriented with the ability to manage confidential information
Reliable, punctual, and professional
Ability to multitask and work independently
🎓 Education Requirement
High School Diploma or GED required
💰 Benefits & Growth Opportunities
Full-time benefits, including:
Medical, dental, and vision coverage
401(k) retirement plan
Tuition reimbursement
Paid Time Off, including major holidays
In-person role with opportunities for growth and advancement within the company
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.
Related keywords
Health Information SpecialistRelease Of InformationROIHIPAAMedical RecordsPatient FacingHealthcare AdministrationData EntryPrivacy RegulationsDHISC Training
Datavant is the data collaboration platform trusted for healthcare. With a mission to make the world’s health data secure, accessible, and actionable, Datavant works with payers, providers, life sciences, legal and insurance clients globally to accelerate insights. Datavant enables more than 60 million healthcare records to move between thousands of organizations across the healthcare ecosystem, more than 80,000 hospitals and clinics, 75% of the 100 largest health systems, and 350+ real-world data partners. Datavant has office locations in Boston, New York and San Diego, with international offices in Barcelona and Galway. To learn more about Datavant, visit datavant.com and follow us on LinkedIn.
Offices: New York City, New York 10001, US
data privacyhealth dataRelease of InformationHealthcare InteroperabilityAI in HealthcarePopulation Health Managementand Health Data ExchangemHealthInformation TechnologyHospital
How much do Customer Service & Support jobs in Indiana pay?
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