Noblesville Township, Indiana, United States · On-site
$25/hr–$35/hr
Mid level
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Skills: Order Processing, EDI Transactions, Customer Service, RMA Processing, Quotation Preparation
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Retail T.J. Maxx Part-Time Sales Associate - Noblesville, IN
Noblesville, Indiana, United States · On-site
$13/hr–$13/hr
Entry level
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$25/hr–$35/hr
Full-time
high school, associate degree
Posted 16d ago
Apply by Oct 22
~40 hrs/week
Responsibilities
Provides frontline support by processing customer orders, quotes, and EDI transactions while managing order follow-ups and RMAs. Responsibilities include resolving customer inquiries and utilizing pricing matrices to ensure accurate quotations and margin requirements.
Requirements
A high school diploma is required, while an associate degree and previous customer service experience are preferred. Candidates must have prior computer experience and be able to work in a drug-free environment.
Full job description
General Summary: Provides frontline customer service support to both internal and external customers. Responsibilities include processing orders, quotes, and EDI transactions; responding to customer inquiries and product requests; managing order follow-up; and resolving basic customer issues using foundational knowledge of Exotic product lines and business systems.
Essential Job Functions:
Order Management & Processing
Processes customer orders accurately from receipt through completion, including order entry, verification, and confirmation
Manages EDI (Electronic Data Interchange) transactions, including order receipt, processing, and error resolution
Handles order follow-up activities, including status updates, expedite requests, and delivery coordination
Processes RMAs (Return Merchandise Authorizations) in accordance with company policies and customer agreements
Customer Communication & Support
Responds to customer inquiries regarding product availability, order status, pricing, and general account questions
Prepares and processes customer quotations with accurate pricing and product specifications
Documents and processes customer complaints following established procedures to ensure timely resolution
Maintains professional communication with customers through phone, email, and other channels
Financial & Pricing Knowledge
Applies understanding of cost structures, discount schedules, and gross profit calculations to support pricing decisions
Utilizes customer-specific pricing matrices to ensure accurate quotations and order processing
Reviews orders for pricing accuracy and margin requirements before submission
Product & Supplier Knowledge
Demonstrates foundational knowledge of Exotic product lines to answer basic customer questions and identify appropriate solutions
Maintains working knowledge of core supplier base and their product offerings
Accesses and navigates supplier portals to verify product availability, specifications, and lead times
System & Process Compliance
Follows all departmental and corporate policies and procedures to ensure consistent service levels
Meets established productivity metrics for order processing, quote turnaround, and customer response times
Maintains accurate records and documentation in company systems for all customer interactions and transactions
Supplemental Job Functions:
Performs other duties as assigned or requested.
Knowledge, Skills and Abilities Required:
High School Diploma (required), Associate’s degree preferred.
Previous work experience (prefer customer-service related experience).
Previous experience working on a computer.
Exotic Automation & Supply maintains a drug-free workplace, including testing for marijuana.
Related keywords
EDIRMAOrder EntryCustomer ServiceQuotationsPricing MatricesGross ProfitSupplier PortalsOrder ManagementProduct SpecificationsCustomer SupportBusiness Systems
Since 1963, Exotic Automation & Supply has evolved to become your fluid power distributor of choice! Contact us today!
Industry
Automation Machinery Manufacturing
Company size
201-500 employees
Founded
1963
Headquarters
New Hudson, MI
LinkedIn followers
4,971
Since 1963, Exotic Automation & Supply has grown to become a leading provider of fluid power!
As a premier Parker Hannifin distributor, Exotic offers a comprehensive selection of solutions, including custom hoses and fittings, pneumatic and hydraulic components, filtration, electromechanical and lubrication equipment.
Exotic's Rubber & Plastics team specializes in producing custom molded rubber & plastic products to exact specifications. Exotic's Air Systems division provides all air equipment needs - from compressor installation to repair. The Engineered Systems team developed the World's Largest Hydraulic Power Unit - Winner of the Michigan Manufacturers Association's "Coolest Thing Made in Michigan."
With locations located throughout Michigan & Indiana and a service team available 24/7, Exotic is trusted for all Motion & Control needs in the Midwest. Stop by one of our many Exotic Automation, Bond Fluidaire or West Michigan Rubber locations today!
Offices: 53500 Grand River Avenue, New Hudson, MI 48165, US · 3934 Varsity Dr, Ann Arbor, Michigan 48108, US · 4186 Pier North Blvd, Suite A, Flint, Michigan 48504, US · 10359 Hercules Dr, Freeland, Michigan 48623, US · 2340 E High St, Jackson, Michigan 49203, US
How much do Customer Service & Support jobs in Indiana pay?
Based on 1183 listings with disclosed salaries, most customer service & support jobs in Indiana pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Indiana right now?
There are currently 16,855 open customer service & support positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Indiana?
Companies currently hiring include Domino's, CVS Health, Great Clips Inc., Lowe's Companies, Inc., Meijer, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Indiana?
Yes — 806 of the 16855 open customer service & support positions offer remote or hybrid work (396 remote, 410 hybrid).
How do I apply for Customer Service & Support jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Indiana