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Part-time
high school
Flexible Work Schedule, Casual Dress Code, Free Gym Access, Free Tanning, Free Wellness Spa Services, 401(k) With Company Match
Posted 10d ago
~40 hrs/week
Responsibilities
Provide superior customer service to members and guests while managing front desk activities and new sign-ups. Responsible for closing the business day, including shift closure and preparing bank deposits.
Requirements
Requires a high school diploma or GED and must be at least 18 years old. Candidates should have a customer service background, basic computer skills, and the ability to work overnight shifts.
Full job description
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to [email protected]. NOTE: This email is for accommodation requests ONLY. Any other inquires will not receive a response.
Top Benefits and Perks
Flexible Work Schedule
Casual Dress Code
Free Gym Access
Free Tanning
Free Wellness Spa Services
401(k) with Company Match
Daily Pay Options
Opportunity for Advancement
Employee Discounts on Products and Services
Exclusive Discounts at Outside Retailers
Free Work Shirt options yearly.
Job Description
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day.
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Close shift for that business day.
Create a bank deposit for next day.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking with members and staff in person or on the phone during shift.
Ability to work 3rd shift (overnights).
Must be able to occasionally lift up to 75 lbs.
Will occasionally encounter toxic chemicals during shift. (training and protective equipment provided to ensure safety)
Ability to work independently and alone during shifts as business needs require.
Applicant Statement: I certify that my answers to all questions are true and correct without any consequential omissions of any kind whatsoever. I further understand that any material omissions, false, misleading or otherwise incorrect statements made on this application or during the pre-employment process may be grounds for cancellation of this application or, if I am employed at the time it is discovered, my immediate termination. I give the employer the right to contact and obtain information from all references, employers, educational institutions and to otherwise verify the accuracy of the information contained in this application. I hereby release from liability the employer and its representatives for seeking, gathering and using such information and all other persons, corporations, or organizations for furnishing such information. I understand that the employer is an equal opportunity employer and as such does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by local, state or federal law. If I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. I understand that this application does not constitute an agreement or contract for employment for any specified period or definite duration and that no representative of the employer, other than an authorized officer, has the authority to make any assurances to the contrary. I further understand that any such assurances must be in writing and signed by an authorized officer. I understand it is the company’s policy not to refuse to hire a qualified individual with a disability because of that person’s need for a reasonable accommodation as required by the ADA. I also understand that if I am hired, I will be required to provide proof of identity and legal work authorization. Finally, I understand that this application is current for only 90 days, and at the conclusion of this time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to fill out a new application.
By submitting an application, each applicant represents and warrants that they have read and fully understand the foregoing information, that they are seeking employment under these conditions,and that their application submission will be their electronically signed application form.
Related keywords
Member ServicesFront DeskFitness IndustryOvernight ShiftCustomer ExperienceBank DepositClub MaintenanceHealth And WellnessPlanet Fitness
Glow Brands is comprised of multiple brands that include health, beauty, and self-care.
Industry
Retail
Company size
1,001-5,000 employees
Headquarters
Elizabethtown, Kentucky
LinkedIn followers
196
Glow Brands is headquartered in Louisville & Elizabethtown Kentucky. The company manages three separate brands making up over 350 locations and employing over 2200 individuals. Locations are primarily in the Midwest and Southeast United States. Glow Brands provides franchising opportunities with Sun Tan City. Visit our website for more details about each brand.
Offices: 101 Catalog Dr, Elizabethtown, Kentucky 42701, US · 445 E Market St, Suite 310, Louisville, Kentucky 40202, US
How much do Customer Service & Support jobs in Indiana pay?
Based on 1160 listings with disclosed salaries, most customer service & support jobs in Indiana pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Indiana right now?
There are currently 16,587 open customer service & support positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Indiana?
Companies currently hiring include Domino's, CVS Health, Great Clips Inc., Lowe's Companies, Inc., Meijer, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Indiana?
Yes — 782 of the 16587 open customer service & support positions offer remote or hybrid work (377 remote, 405 hybrid).
How do I apply for Customer Service & Support jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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