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$60k–$70k/yr
Full-time
Medical, Dental, Vision, Life Insurance, Ad Disability Insurance, Retirement Plan
Posted 10d ago
~40 hrs/week
Responsibilities
Lead all aspects of restaurant operations at Jake Melnick's Corner Tap to ensure exceptional guest experiences and financial performance. Manage daily front- and back-of-house operations while developing a high-performing team of managers and hourly staff.
Requirements
Requires 5+ years of progressive restaurant or hospitality leadership experience with a proven track record in high-volume environments. Must possess strong financial acumen and knowledge of food safety and regulatory compliance standards.
Full job description
Salary: $60,000 - $70,000
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Position Summary
The Senior Operations Manager is responsible for leading all aspects of restaurant operations at Jake Melnick's Corner Tap, ensuring exceptional guest experiences, operational excellence, and financial performance. This role partners closely with the General Manager and culinary leadership to drive service execution, team development, labor management, and business results in a high-volume hospitality environment.
The Senior Operations Manager provides leadership to managers, supervisors, and hourly team members while fostering a culture of accountability, engagement, and continuous improvement.
Key Responsibilities
Operational Leadership
Oversee daily front- and back-of-house operations to ensure consistent execution and service excellence.
Lead managers and team members during high-volume service periods and special events.
Develop and implement operational processes that improve efficiency and guest satisfaction.
Conduct operational walkthroughs and maintain standards for quality, cleanliness, and service.
Partner with culinary leadership to ensure seamless coordination between service and kitchen teams.
Team Leadership & Development
Recruit, train, coach, and develop management and hourly team members.
Build a high-performing culture focused on accountability, engagement, and retention.
Conduct performance reviews and provide ongoing feedback and development opportunities.
Support succession planning and leadership development initiatives.
Financial Management
Manage labor performance, staffing strategies, and scheduling to optimize productivity.
Analyze sales, labor, and operational metrics to drive business decisions.
Support budgeting, forecasting, and cost-control initiatives.
Identify opportunities to improve profitability while maintaining service standards.
Guest Experience
Champion a guest-first culture that delivers memorable dining experiences.
Address and resolve escalated guest concerns with professionalism and urgency.
Monitor guest feedback and implement service improvements as needed.
Compliance & Safety
Ensure compliance with company policies, health regulations, food safety standards, and liquor licensing requirements.
Maintain a safe and sanitary environment for guests and team members.
Conduct regular audits to ensure operational and regulatory compliance.
Daily Responsibilities
Oversee daily restaurant operations and service execution.
Monitor staffing levels and adjust labor deployment as business needs change.
Lead pre-shift meetings and communicate operational priorities.
Coach managers and team members on service and performance standards.
Resolve guest concerns and operational challenges.
Communicate key updates and business priorities to leadership teams.
Qualifications
5+ years of progressive restaurant or hospitality leadership experience.
Strong financial acumen with experience managing labor, expenses, and operational budgets.
Demonstrated ability to lead, develop, and retain high-performing teams.
Excellent communication, organizational, and problem-solving skills.
Knowledge of food safety, sanitation, and regulatory compliance standards.
Curious about Life at Levy? Check it out: Levy Culture
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable acccommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsiblities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Group is a global leader in food services operating in over 25 countries with around 590,000 employees worldwide and generating underlying revenues of over $46 billion for the 2025 fiscal year. Our vision is to be a world-class provider of contract food services and support services, renowned for our great people, our great service, and our great results.
How much do Customer Service & Support jobs in Illinois pay?
Based on 3760 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Illinois right now?
There are currently 27,375 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Illinois?
Companies currently hiring include Domino's, Albertsons Companies, Great Clips Inc., Starbucks, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
Yes — 1876 of the 27375 open customer service & support positions offer remote or hybrid work (726 remote, 1150 hybrid).
How do I apply for Customer Service & Support jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Illinois