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Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $53000 – $97000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the…
Skills: Sales, Customer service, Relationship building, Negotiating, Communication skills
Elk Grove Village, Illinois, United States · On-site
$53k–$97k/yr
Entry level
Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $53000 – $97000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the…
Skills: Sales, Customer service, Negotiation, Relationship building, Communication
Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $53000 – $97000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the…
Skills: Sales, Customer service, Relationship building, Negotiating, Communication
Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $53000 – $97000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the…
Skills: Sales, Customer service, Relationship building, Negotiation, Communication
Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $53000 – $97000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the…
Skills: Sales, Customer service, Negotiation, Relationship building, Communication
Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $53000 – $97000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the…
Skills: Sales, Customer service, Negotiation, Communication, Relationship building
Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $53000 – $97000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the…
Skills: Sales, Customer service, Relationship building, Negotiation, Communication
Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $53000 – $97000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the…
Skills: Sales, Customer service, Negotiation, Relationship building, Communication skills
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Full-time
high school
401(k) plan, Company matching, Medical coverage, Paid time off, Company holidays, Paid volunteer days
Posted 9d ago
~40 hrs/week
Responsibilities
The Customer Advocate manages administrative processes including scheduling, invoicing, and work orders while serving as a primary point of contact for customers. They are responsible for resolving customer concerns, handling inbound communications, and ensuring smooth operational workflows.
Requirements
Candidates must possess a High School Diploma or GED and 1-3 years of experience in telephone operations or business administration. The role requires the ability to provide excellent customer service in a fast-paced environment and the ability to travel up to 10%.
Full job description
Does this position interest you? You should apply –even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
The Customer Advocate is one of Safelite’s first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.
What You’ll Get
Competitive weekly base pay starting at $21.75/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
What You’ll Need
High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
We’re the auto glass experts. Since 1947, we’ve helped people get back to driving safely. They count on us to repair and replace their glass and recalibrate their vehicle’s advanced safety systems — and that’s something we don’t take lightly.
But we’re more than just a glass company. Our teams go above and beyond, pushing the limits to innovate new ways to bring unexpected happiness to people every day. We empower our associates with the support they need to make a difference, deliver memorable service, and do the right thing. Because we know our people make our purpose possible. It’s this philosophy that drives our culture.
Come join us. We want to be the best place you’ll ever work. Apply today at safelitecareers.com.
Offices: 7400 Safelite Way, Columbus, OH 43235, US
Advanced Safety Systems RecalibrationADAS RecalibrationAuto glass replacementAuto glass repairVehicle repair and maintenanceNationwide warrantyand Vehicle glass specialistWarehousingTransportationProfessional Services
How much do Customer Service & Support jobs in Illinois pay?
Based on 3757 listings with disclosed salaries, most customer service & support jobs in Illinois pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Illinois right now?
There are currently 27,250 open customer service & support positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Illinois?
Companies currently hiring include Domino's, Albertsons Companies, Great Clips Inc., Starbucks, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Illinois?
Yes — 1869 of the 27250 open customer service & support positions offer remote or hybrid work (717 remote, 1152 hybrid).
How do I apply for Customer Service & Support jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Illinois