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Customer Service Representative (Overnight) - Store #39
Garden City, Georgia, United States · On-site
Entry level
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Part-time
high school
Posted 11d ago
Apply by Sep 7
~40 hrs/week
Responsibilities
The Banquet Server is responsible for setting up banquet spaces and serving food and beverages to guests according to hotel standards. They must also maintain the banquet storeroom and ensure overall guest satisfaction throughout the event.
Requirements
Candidates should have a high school diploma or equivalent, with previous experience in a hotel or related field preferred. The role requires the physical ability to lift up to 50 pounds and the flexibility to work long hours.
Full job description
Compensation Type
Hourly
Kessler Hotels
Kessler Hospitality’s portfolio of artistically inspired boutique hotels features unique design, luxurious accommodations, enriching ambiance, and intuitive service. With properties throughout Colorado, Georgia, Florida, North Carolina, and South Carolina, each hotel’s exquisite art, music, and cultural influences are intentionally approachable. Designed to inspire and create unforgettable experiences, Kessler guests are immersed in refined Bohemian luxury, whether at a cutting-edge downtown icon, a premier luxury lodge, Savannah’s entertainment destination, or an elite ski lodge. As the founding member of Marriott’s Autograph Collection, Kessler Hospitality has long championed bold, original hotels, each carefully created with distinctive style and the Individualist traveler in mind.
Location
The AAA Four Diamond JW Marriott Savannah Plant Riverside District is located in the heart of historic Savannah on the Savannah riverfront, with countless activities a short walk away. Explore the downtown Savannah shopping district, eat at one of the hotel's many restaurants, reconnect with friends at our riverside Savannah bars, or embark on one of the city's various walking tours.
Once a power plant, Plant Riverside District represents the beauty of progress. Our three unique buildings are enriched in history, from chic architecture in the Power Plant to romantic styling in the Three Muses and contemporary maritime details in the Atlantic. Complete your experience with a relaxing visit to the hotel spa before you enjoy the vibrant nightlife in the entertainment district.
Overview
The Banquet Server is responsible for the set-up and serving of food and beverages to guests at all banquet functions, according to the hotel standards.
Responsibilities
Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
Served guests according to the hotel’s standards in a friendly, courteous, and professional manner.
Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
Set all tables according to hotel standards.
Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
Prepare room according to BEO and the various meal functions.
Follow all money handling procedures when serving the guest.
Know the menu items for each function served and able to give accurate descriptions.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Qualifications
High School diploma or equivalent and/or experience in hotel or a related field preferred.
Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to show initiative, including anticipating guest or operational needs.
Related keywords
Banquet ServerHospitalityFood and BeverageBEOBanquet Event OrderCustomer ServiceHotel OperationsEvent ManagementService StandardsLuxury Hotel
Frequently asked questions
How much do Customer Service & Support jobs in Georgia pay?
Based on 1787 listings with disclosed salaries, most customer service & support jobs in Georgia pay between $46k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Georgia right now?
There are currently 22,542 open customer service & support positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Georgia?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Great Clips Inc., AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Georgia?
Yes — 1526 of the 22542 open customer service & support positions offer remote or hybrid work (810 remote, 716 hybrid).
How do I apply for Customer Service & Support jobs in Georgia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Georgia