NAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time The Role: A Parts Professional provides prompt and courteous service t…
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Limestone County, Alabama, United States · On-site
Mid level
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Full-time
high school, professional certificate
Health Benefits, 401K
Posted 24d ago
~40 hrs/week
Responsibilities
Provide prompt and professional service to customers by identifying and processing the correct automotive parts using catalogs and POS systems. Maintain store appearance and support sales functions while resolving customer technical issues.
Requirements
Requires a high school diploma and ASE Parts Specialist certification with the ability to operate a manual transmission vehicle. Candidates must be physically capable of lifting up to 60 pounds and working on their feet for entire shifts.
Full job description
NAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time
The Role:
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop. Looks up the parts application in catalogs or POS system. Processes orders for customers with a high degree of accuracy, efficiency, and courtesy. Assists and advises customers on how to best meet their needs, often dealing with questions and problems of a highly technical nature. Exhibits a thorough knowledge of products, performance standards, warranties, sales programs, and operating policies. Serves as a resource for advice to other store personnel
A Day in the life:
Implements appropriate sales practices such as greeting customers, demonstrating product knowledge, and ability to quickly understand customer’s needs
Maintains customer satisfaction by serving all customers, securing right part, and resolving customer issues
Demonstrates professional attitude, conduct, and appearance
Maintains POS computer abilities by learning and applying how to use catalog and system, practicing asset security/loss prevention controls, and understanding store’s pricing methods
Provides sales support functions by processing salespersons’ stock orders, reporting overages/shortages/damaged merchandise, and ensuring the good appearance of store and displays
Participates in training as needed and required
Perform all other associated tasks as assigned by management
What you’ll need:
High School Diploma, or equivalent, required
Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service
Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts, including identifying sequences of numbers and letters accurately and rapidly
Demonstrate excellent communication and organizational skills
Enjoy working with people in a fast-paced setting; be competitive, yet have the ability to work calmly under pressure
Be ASE Parts Specialist (automotive) certified
Have a working knowledge of the part of the city the store services and be able to operate a vehicle equipped with a manual transmission
Able to work retail hours at any store location as assigned by management
And if you have this, even better:
Capable of operating TAMS point-of-sale system and cataloging
Able to use the adding machine and process cash, check, and credit card transactions
Visually capable of recognizing and distinguishing letters and numbers and remembering their sequencing
Able to work on feet (stand and walk) for an entire assigned work shift
Capable of lifting and moving parts and boxes of up to 60 pounds
Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (ten feet) with use of stool or ladder when necessary
Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc
Why NAPA may just be the right place for you:
Outstanding health benefits and 401K
Stable company Fortune 200 with a “family” feel
Company Culture that works hard yet takes care of employees
Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Alliance Automotive Group is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe. It operates in France, the U.K., Ireland, Germany, the Netherlands, Belgium, Spain, Portugal, Poland, Hungary and Romania. The company is a wholly-owned subsidiary of Genuine Parts Company (GPC), the largest global automotive replacement parts distributor with activities in North America, Europe, and Australasia.
- Over 17,000 employees
- € 3.4 billion revenue
- 2,500+ points of sale
- 79 distribution centres covering 500,000 sqm
How much do Customer Service & Support jobs in Alabama pay?
Based on 727 listings with disclosed salaries, most customer service & support jobs in Alabama pay between $40k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Alabama right now?
There are currently 11,160 open customer service & support positions in Alabama listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Alabama?
Companies currently hiring include Domino's, Lowe's Companies, Inc., Express Oil Change & Tire Engineers, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Alabama?
Yes — 387 of the 11160 open customer service & support positions offer remote or hybrid work (243 remote, 144 hybrid).
How do I apply for Customer Service & Support jobs in Alabama?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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