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Mid level
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Full-time
Posted 17d ago
~40 hrs/week
Responsibilities
The Sales Associate is responsible for delivering a positive customer experience through personalized service, product recommendations, and efficient transaction processing. They also maintain store visual standards, replenish stock, and support overall store operations to meet sales objectives.
Requirements
Candidates must have strong communication skills and the ability to use technology such as smartphones and tablets. Physical requirements include the ability to move throughout the store and lift at least 40 lbs, with availability for a flexible schedule.
Full job description
The Sales Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions. This role drives sales and store key metric performance, maintains merchandise presentations, and works closely with store operation teams to meet store objectives. The Sales Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction. This is an hourly position.
What youwilldo
Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Greet, engage, and assistcustomers warmly, creating awelcoming environment and providing personalized service to enhancecustomer shopping experience.
Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
Build genuinerelationships with customers to foster loyalty and repeat business.
Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
Maintain visually appealing selling areas, merchandise presentation standards,accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informedof products, promotions, policies, and storeevents to deliver accurate information to customers and enhance service.
Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.
Skills andAbilities
Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success.
Communicate with excellence.
Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Related keywords
RetailCustomer LoyaltySuggestive SellingMerchandisingAsset ProtectionStore FulfillmentPoint of SaleInventory AccuracyCustomer SatisfactionVisual Merchandising
Charlotte-based Belk, Inc., a privately-owned department store, began when William Henry Belk opened his first store in 1888 with his brother, Dr. John Belk, joining as a partner. What started as two brothers in business has now grown into a legacy of selling great products at great prices, treating customers like family, and giving back to the community.
Throughout the years, we’ve changed and grown in so many ways. We’ve added exciting products, adapted the way we work, and made it easier to shop with new technology and services. Today, Belk serves customers at nearly 300 Belk stores in 16 Southeastern states, at belk.com, and through the mobile app.
Offices: 2801 W Tyvola Rd, Charlotte, North Carolina 28217, US · 11525 Cantrell Rd, Little Rock, AR 72212, US · 2104 W Cumberland St, Dunn, NC 28334, US · 4400 Sharon Rd, Charlotte, NC 28211, US · 7600 Kingston Pike, Knoxville, TN 37919, US
How much do Customer Service & Support jobs in Alabama pay?
Based on 731 listings with disclosed salaries, most customer service & support jobs in Alabama pay between $40k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Alabama right now?
There are currently 11,029 open customer service & support positions in Alabama listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Alabama?
Companies currently hiring include Domino's, Lowe's Companies, Inc., Express Oil Change & Tire Engineers, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Alabama?
Yes — 387 of the 11029 open customer service & support positions offer remote or hybrid work (238 remote, 149 hybrid).
How do I apply for Customer Service & Support jobs in Alabama?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Alabama