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Full-time
high school
Posted 13d ago
~40 hrs/week
Responsibilities
Performs complex administrative tasks to oversee the daily operations of Admission, Registrar, and Student Financial Assistance. Responsibilities include managing prospective student communications, supervising staff, and resolving student and parent inquiries.
Requirements
Requires eighteen months of coursework or training beyond high school and three years of experience in admission, registrar, or student financial assistance. Candidates must have knowledge of FERPA and proficiency in office applications.
Full job description
Job Title
Sr Student Services Technician
Department
Enrollment Operations
Worker Type
Regular
Pay Type
Hourly
Hourly Rate
20.15
Work Shift
Scheduled Weekly Hours
40
Benefit Eligible
Yes
Post-Offer, Pre-Employment Physical Required?
No
Job Description Summary
Performs a variety of complex to advanced administrative tasks involving some discretion and requiring moderate amounts of independent judgment related to the oversight of the daily operations of Admission, Registrar and Student Financial Assistance
Job Description
Essential Duties
Support and assist with the accurate review and release of admission decisions for all campuses.
Support and assist with the delivery of recruitment, procedural and ad-hoc emails, text messages, and mailings to prospective students and applicants and assist in preparing, maintaining and monitoring automated prospective student communications.
Assist with the maintenance of applications, forms, checklists, status pages and confirmation processes for recruitment, admission, and special programs.
Assist with the management of on- and off- campus event registration websites, forms, reporting, check-ins, and surveys.
Support prospective student processing and maintain the integrity of recruitment and admission information and databases.
Monitors and reviews operations of admission, registration, and student financial assistance; ensures smooth work flow; ensures work product meets professional standards.
Serves as informational resource to prospective students, current students and parents; investigates and resolves problems or difficulties related to admission, registration, and financial assistance. Interprets policies and procedures.
Performs a variety of complex to advanced administrative tasks which may include coordinating student services/operations; updates, maintains and composes correspondence; processes/oversees admission, registration and financial assistance related transactions; perform various financial and budgetary tasks.
Oversees staff; assists in the enforcement of policies and procedures; establishes schedules and reviews performance.
Gathers and analyzes statistical information regarding department's programs and activities; produces reports.
Exercises judgment in providing guidelines; advise staff regarding admission, registration and financial assistance objectives.
Minimum Qualifications
Requires eighteen months of coursework or training beyond high school and three years of admission, registrar or student financial assistance experience, or an equivalent combination of education and experience
Required Knowledge, Skills, and Abilities
Knowledge of unit's operations, policies, and procedures
Knowledge of computer and office applications
Knowledge of related state and federal laws, e.g. FERPA
Oral and written communication skills
Ability to work with people with diverse backgrounds
May require supervisory, clerical and/or research skills
Additional Position Information (if applicable)
Special Instructions (if applicable)
None
Additional Information
A criminal background check is required. All campuses are smoke- and tobacco-free campuses.
This organization participates in E-Verify.
Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.
Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.
Miami University Values Statement Miami Universityis a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.
For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.
Equal Opportunity/Affirmative Action Statement Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
Clery Act As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.
Labor Law Posters for Applicants
Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.
Preserving Miami’s heritage and cultivating the relationships that connect us all to Miami University for a lifetime.
Industry
Higher Education
Company size
51-200 employees
Founded
1809
Headquarters
Oxford, Ohio
LinkedIn followers
15,092
Welcome to the Miami University Alumni Association LinkedIn page! Follow our page for news and alumni stories, learning and development opportunties and ways to stay connected with Miami University for a lifetime.
Offices: 725 E Chestnut St, Oxford, Ohio 45056, US
How much do Customer Service & Support jobs in Alabama pay?
Based on 729 listings with disclosed salaries, most customer service & support jobs in Alabama pay between $40k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Alabama right now?
There are currently 10,924 open customer service & support positions in Alabama listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Alabama?
Companies currently hiring include Domino's, Lowe's Companies, Inc., Express Oil Change & Tire Engineers, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Alabama?
Yes — 383 of the 10924 open customer service & support positions offer remote or hybrid work (242 remote, 141 hybrid).
How do I apply for Customer Service & Support jobs in Alabama?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Alabama