CLIENT SERVICE COORDINATOR Chicago, IL Hybrid THE RUNDOWN Playfly Sports is looking for a Client Service Coordinator to join our team in Chicago. The Client Service Coordinator (CSC) supports revenue growth across all Li…
Skills: Client service, Sales support, Advertising order management, Data reporting, Microsoft Office
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Publicis Groupe Holdings B.V.
Senior Associate, Partner Direct
Chicago, Illinois, United States · On-site
$54k–$72k/yr
Mid level
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Skills: Digital Marketing, Account Management, Programmatic Advertising, Sales, YouTube Advertising
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McDonald's
Director, Customer Engagement: Media Process
Chicago, Illinois, United States · Hybrid
$178k–$223k/yr
Senior+$2.8B raised
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Michaels Stores
Seasonal Team Member Early mornings (weekend availability)
Chicago, Illinois, United States · On-site
$17/hr–$20/hr
Entry level
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$40k–$50k/yr
Full-time
high school, bachelor degree
Posted 1d ago
~40 hrs/week
Responsibilities
The Client Service Coordinator supports revenue growth by managing advertising orders from placement through invoicing and payment. They also assist the sales team by creating client reports, monitoring airtime, and resolving discrepancies.
Requirements
Candidates must have a high school diploma, with a bachelor's degree preferred, along with previous office or administrative experience. Proficiency in Microsoft Office and strong organizational and communication skills are required for this role.
Full job description
CLIENT SERVICE COORDINATOR
Chicago, IL
Hybrid
THE RUNDOWN
Playfly Sports is looking for a Client Service Coordinator to join our team in Chicago.
The Client Service Coordinator (CSC) supports revenue growth across all Linear and Digital offerings within an assigned set of accounts by assisting agencies and clients throughout the sales process. The CSC develops a strong understanding of Playfly’s integrated Linear and Digital solutions and manages the fulfillment of advertising orders from initial placement through invoicing and payment.
WHAT YOU’LL ACCOMPLISH
· Review sales packages and book advertisement orders for multiple agencies across regional sports networks using the internal ad management system
· Monitor airtime to ensure advertising orders meet contractual deliverables; resolve discrepancies by rebooking orders in coordination with Account Executives and Client Service Representative
· Function as first-level support for advertising agencies, addressing value requests, questions, and order revisions, and escalating complex issues as needed
· Collaborate with and support Client Service Representative on all account stewardship and client management processes
· Support sales operations through billing and reconciliation, ensuring accurate client invoicing and timely resolution of issues
· Create, update, and format client-facing Excel reports and PowerPoint presentations, revising data and refining design to support sales and client communications
· Provide background research on potential client targets and industry categories at the request of senior sales team members
· Attend sales meetings, edit proposals, and complete administrative tasks to support the end-to-end sales process
· Manage priorities across assigned accounts under the direction of senior sales team members
· Build industry knowledge and stay current on relevant sports issues, events, and market trends
· Perform other job-related duties as assigned
WHAT YOU’LL BRING
· High School Diploma required; Bachelor’s Degree preferred
· Previous office or administrative experience required
· Experience in a related field or a fervent desire to build a career in sports media preferred
· Interest in and general understanding of the sports industry
· Familiarity with WideOrbit, STRATA, or similar ad management systems preferred
· Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
· High attention to detail with excellent verbal and written communication skills
· Strong organizational skills with the ability to work effectively both independently and as part of a team
· Ability to multitask and manage competing priorities in a fast-paced environment
TRAVEL, LIFTING, PHYSICAL REQUIREMENTS
· This role takes place in an office setting and is a sedentary role
· Minimal travel may be required to attend meetings, conduct trainings, etc.
COMPENSATION
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The base pay range for this role is:
$40,000—$50,000 USD
WHAT WE DO
Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com
WHAT WE STAND FOR
At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.
EEOC & DIVERSITY STATEMENT
Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
ACCOMMODATIONS
Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].
We are unable to sponsor or take over sponsorship of an employment visa for this role at this time
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
For California and UK Residents, please read our Privacy Policy
Related keywords
Client ServiceSales OperationsAdvertisingLinear MediaDigital MediaSports MarketingWideOrbitSTRATAInvoicingReconciliationAccount ManagementAdministrativeReportingMedia SalesSports Industry
Playfly Sports is the leading REVENUE MAXIMIZER in the sports industry.
WHO WE ARE
Playfly Sports is the only scaled global commercial agency with exclusive access to media, sponsorship, and advisory & services across professional, college, & youth sports.
WHAT WE DO
Leveraging our proprietary data centered on local sports fans, the most valuable marketing asset, Playfly Sports provides 3 integrated services to our partners worldwide: Media, Sponsorship, and Advisory & Services.
WHO WE SERVE
We help 2,200+ brands achieve their brand objectives by optimizing their sports marketing investments. We maximize revenue for 250+ rightsholders across media, sponsorship, and advisory & services. Locally, regionally, nationally, globally.
Reach out today: [email protected]
Offices: 22 Cassatt Ave, Berwyn, Pennsylvania 19312, US
SportsBrand MarketingMarketingAdvertisingAdvertising & Public RelationsMedia and communication
How much do Creative & Media jobs in Chicago, IL pay?
Based on 897 listings with disclosed salaries, most creative & media jobs in Chicago, IL pay between $55k–$141k per year. Individual offers vary with seniority, company size, and specialization.
How many Creative & Media jobs are open in Chicago, IL right now?
There are currently 1,140 open creative & media positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Creative & Media roles in Chicago, IL?
Companies currently hiring include Publicis Groupe Holdings B.V., Adelphi Group, EVERSANA INTOUCH, Morgan Street Holdings, VML, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Creative & Media jobs in Chicago, IL?
Yes — 558 of the 1140 open creative & media positions offer remote or hybrid work (81 remote, 477 hybrid).
How do I apply for Creative & Media jobs in Chicago, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.