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Full-time
professional certificate
Professional development coaching, Career growth opportunities, Inclusive workplace
Posted 10d ago
Apply by Sep 14
~38 hrs/week
Responsibilities
The Senior Business Analyst will analyze business processes, elicit requirements, and collaborate with IT teams to drive the implementation of AI-driven solutions. They are responsible for creating documentation, managing stakeholder relationships, and ensuring successful project delivery through various SDLC methodologies.
Requirements
Candidates must have strong experience in requirements analysis, stakeholder management, and technical problem-solving within IT environments. Proficiency in AI technologies, including Agentic AI and LLMs, along with experience in Agile and Waterfall methodologies, is required.
Full job description
Job Description
What's the opportunity?
We are seeking a dynamic IT Business Analyst to analyze business processes, elicit requirements, identify solutions, assess risks, and collaborate with IT teams to drive implementation and adoption. The ideal candidate will leverage their expertise to tackle diverse assignments, including Agentic AI initiatives.
We’re looking for an early adopter who thrives on transformation, approaches challenges with curiosity, and takes initiative as a self-starter. If you’re excited about shaping the future of technology, we’d love to hear from you!
What will you do?
Requirements Analysis & Documentation: Elicit and analyze business requirements, creating artifacts such as current/future state processes, user stories, data mappings, business rules, and use cases.
Collaboration & Stakeholder Engagement: Work closely with business partners and IT teams (e.g., data science, development, architecture) to align on priorities and achieve business objectives.
Data & System Expertise: Contribute to data model and system architecture decisions, leveraging domain knowledge to support business decision-making.
AI & Agentic AI Proficiency: Demonstrated experience with Agentic AI, LLMs, and ML practices, using AI to optimize processes and improve productivity.
Requirements Validation & Testing: Define measurable acceptance criteria, support development teams with design, testing, UAT, and production implementation, and perform root-cause analysis for requirements-related issues.
Change Impact Analysis: Conduct cost-benefit analyses to assess the impact of changes, considering time, effort, and business priorities.
Communication & Leadership: Effectively communicate with technical and non-technical audiences, lead requirements walkthroughs, and resolve conflicts or escalate issues as needed.
SDLC & AI DLC Expertise: Apply advanced coverage analysis techniques and work comfortably within SDLC, AI DLC to ensure successful implementation.
What do you need to succeed?
Must-Have:
Business Communication & Stakeholder Engagement: Strong communication skills with experience in building and managing stakeholder relationships, conducting requirements walkthroughs, and managing scope and change effectively.
Requirements Expertise: Proficient in eliciting, analyzing, and documenting requirements using techniques like document analysis, interviews, workshops, prototyping, and story mapping. Skilled in defining acceptance criteria, business rules, data requirements, and non-functional requirements.
Problem Solving & Technical Acumen: Advanced problem-solving skills with a strong technical foundation, including experience in scope modeling, business process modeling, decision modeling, and validation of AI models.
Project Delivery Methodologies: Proven experience with Waterfall, Iterative, Agile, and AI DLC methodologies, including requirements planning, prioritization, stakeholder analysis, and effort estimation.
Curiosity & Adaptability: A self-starter with a strong desire to learn, adapt, and innovate, leveraging AI and other tools to optimize processes and enhance productivity.
Nice to Have:
Certified Business Analysis Professional (CBAP) or Project Management Institute – Professional in Business Analysis (PMI – PBA) Certification
Strong knowledge of fundamental data concepts (for example, but not limited to groups, hierarchies, data structures).
Experience working with ML or AI tools, AI prompt engineering, Human-AI mediation, multiagent orchestration, AI model feedback, Data-driven scenario planning
Audit domain knowledge
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
The opportunity to work on projects that have genuine, measurable impact: automating manual processes, re-engineering workflows and making financial analysis and reporting faster and more reliable
Leaders who support your development through coaching and managing opportunities. Ability to make a difference and lasting impact.
Job Skills
Agile Methodology, Business, Business Data Analysis, Business Needs, Business Processes, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Information Technology (IT), Interpersonal Relationship Management, Requirements Analysis
Additional Job Details
Address:
20 KING ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-08-11
Application Deadline:
2026-09-14
Note:Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
Related keywords
Business AnalystAgentic AILLMsMachine LearningSDLCAI DLCAgileWaterfallStakeholder ManagementRequirements AnalysisData ModelingBusiness Process ModelingCBAPPMI-PBAPrompt EngineeringMultiagent Orchestration
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.
We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
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La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
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