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Contract
professional certificate
Posted 3h ago
~40 hrs/week
Responsibilities
The Lead Dynamics 365 CRM Developer will design, develop, and maintain complex CRM solutions for citizen-facing services and internal case management. They will provide senior technical leadership, ensuring all solutions are secure, scalable, and compliant with Government of Canada standards.
Requirements
Candidates must have at least 7 years of Dynamics 365 CRM development experience and 3 years of experience leading large enterprise implementations. A valid Government of Canada Reliability Status security clearance is mandatory for this role.
Full job description
Position Overview
The Lead Dynamics 365 CRM Developer will design, develop, test, deploy, and maintain Microsoft Dynamics 365 CRM solutions supporting citizen-facing services, internal case management, authorized representatives, document and evidence management, reporting, and integrations with enterprise systems.
The resource will provide senior technical leadership for the development of Dynamics 365 CRM functionality and integrations while ensuring solutions remain secure, scalable, accessible, supportable, and aligned with Government of Canada standards and established enterprise architecture. The resource will work closely with business teams, architects, analysts, administrators, and external partners to support the ongoing evolution of an established production platform.
** Mandatory- Security Clearance:Candidates should have a valid Government of Canada Reliability Status (Reliability Security Clearance).
Key Responsibilities
Design, develop, configure, and maintain Dynamics 365 CRM solutions supporting citizen and internal business processes.
Develop custom Dynamics 365 CRM components using supported development frameworks, plugins, workflows, business rules, JavaScript, C#, .NET, and APIs.
Configure and extend Dynamics 365 Customer Service and Public Sector Solutions functionality to support program requirements.
Develop and maintain functionality supporting claim intake, applicant onboarding, authorized representatives, case management, reassessment, appeals, correspondence, and reporting.
Design and implement integrations between Dynamics 365 CRM, Azure services, identity providers, document repositories, enterprise applications, and approved third-party services.
Cloud SynApps delivers cloud solutions across public and commercial sectors, enabling secure, citizen-centric outcomes.
Industry
IT Services and IT Consulting
Company size
51-200 employees
Founded
2016
Headquarters
Mississauga, Ontario
LinkedIn followers
12,146
Cloud SynApps specializes in delivering innovative, cloud-based solutions with a strong focus on Salesforce, serving both Public and Commercial sector organizations.
We bring deep expertise across business processes and technology to support customer- and citizen-centric transformation. Our approach emphasizes co-creation, collaboration, and agile delivery, ensuring solutions are tailored to sector-specific needs while remaining practical, scalable, and outcome-focused.
With a strong understanding of the complex requirements of the Public Sector and the evolving demands of the Commercial market, we remain committed to delivering value-driven solutions that create meaningful, lasting impact.
Offices: 25 Watline Ave, Mississauga, Ontario L4Z 2Z1, CA
SalesforceVlocityCloudand Public SectorInformation TechnologyInformation ServicesPublic Relations
How many Consulting jobs are open in Mississauga, Canada right now?
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