About Us Buying or selling a home is one of the biggest decisions most people ever make. Thousands of Canadians trust Right at Home Realty, Property.ca, Condos.ca, and MrLoft.ca to help them make it, connecting buyers, s…
Skills: Customer success, Onboarding, Technical support, Project management, Training
Application Deadline: 08/27/2026 Address: 100 King Street West Job Family Group: Strategy & Change MANDATE Reporting to the Head, Sustainability Strategy & Disclosure, this enterprise-wide role supports BMO’s sustainabil…
IT & Security Manager / Administrator - Toronto On.
Toronto, Ontario, Canada · On-site
Senior
About Dokainish & Company Since 2011, Dokainish & Company has been delivering world-class project management and project controls consultancy services. We specialize in working diligently and collaboratively with our cli…
Skills: Microsoft 365, Microsoft Entra ID, Microsoft Azure, Cybersecurity, Identity and Access Management
Project X Ltd.
Data Scientist (Cortex AI)
Toronto, Ontario, Canada · Hybrid
$96k–$125k/yr
Mid level
Company: Project X Ltd. Location: Toronto, Ontario Employment Type: Full Time Location: (Hybrid working model) Salary Range: $96,000-125,000 CAD About Project X Ltd. Project X Ltd. builds high-performing teams of talente…
Application Deadline: 08/27/2026 Address: 250 Yonge Street Job Family Group: Data Analytics & Reporting Join a high-impact team at the center of BMO's Wholesale Credit Risk mandate, where your expertise will help shape r…
Director, Technology & Operations Business Management
Toronto, Ontario, Canada · On-site
Senior+
Purpose. Performance. People. Joining CPP Investments means joining one of the world’s most admired and respected institutional investors to drive a single mandate: to deliver strong, sustainable returns for generations …
Senior Business Analyst (SAP Finance) - Toronto On.
Toronto, Ontario, Canada · On-site
Senior
About Dokainish & Company Since 2011, Dokainish & Company has been delivering world-class project management and project controls consultancy services. We specialize in working diligently and collaboratively with our cli…
Skills: SAP S/4HANA, SAP Finance, Business Analysis, Financial Operations, Process Improvement
Line of Service Tax Industry/Sector Not Applicable Specialism Industry Tax Practice Management Level Associate Job Description & Summary At PwC Canada, we’re more than a professional services firm—we’re a community of so…
Skills: Corporate tax planning, Tax compliance, Data analysis, Financial accounting, Communication
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Purpose. Performance. People. Joining CPP Investments means joining one of the world’s most admired and respected institutional investors to drive a single mandate: to deliver strong, sustainable returns for generations …
January 2027 - Assurance CPA - Full-time - Toronto
Toronto, Ontario, Canada · Hybrid
$63k–$73k/yr
Entry level
Line of Service Assurance Industry/Sector Not Applicable Specialism Assurance Management Level Associate Job Description & Summary You’ll be joining a firm that’s invested in your success from day one. As a new Associate…
Skills: Accounting, Auditing, Data analysis, Financial reporting, Communication
Job Description What is the opportunity? As a Senior Employee Relations Advisor, you will perform a critical role in helping to strengthen the relationships that exist amongst employees and reinforce RBC’s strong values-…
Choose a workplace that empowers your impact. Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be —…
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Governance & Control Pay Details: $81,600 - $115,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues.…
Skills: Risk management, Compliance, Governance, Volcker Rule, Global markets
Sodales Solutions
Solution Advisor CO-OP (Fall to Spring)
Toronto, Ontario, Canada · Hybrid
Entry level
Solution Advisor (Co-op) About the Opportunity We are seeking a motivated and customer-focused Solution Advisor (Co-op) to join our growing team. This role is ideal for students or recent graduates who are passionate abo…
TYLin is a globally recognized, full-service infrastructure consulting firm committed to providing innovative, cost-effective, constructible designs for the global infrastructure market. With over 3,000 employees through…
Skills: Water infrastructure design, Wastewater infrastructure design, Linear infrastructure, AutoCAD, Civil 3D
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
We Are: Are you ready to step up to the New and take your technology expertise to the next level? Accenture is looking for passionate and customer obsessed AWS cloud developers and AWS solutions architects to join our AW…
January 2027 - Assurance CPA - Co-op - 4 months - Toronto
Toronto, Ontario, Canada · Hybrid
$59k–$69k/yr
Entry level
Line of Service Assurance Industry/Sector Not Applicable Specialism Assurance Management Level Associate Job Description & Summary At PwC Canada, we’re more than a professional services firm—we’re a community of solvers …
Skills: Assurance, Financial reporting, Data analysis, Communication, Project management
September 2027 - Sustainability Reporting & Assurance (CPA) - Full-time - Toronto
Toronto, Ontario, Canada · Hybrid
$63k–$73k/yr
Entry level
Line of Service Assurance Industry/Sector Not Applicable Specialism Sustainability Management Level Associate Job Description & Summary At PwC Canada, we’re more than a professional services firm—we’re a community of sol…
Skills: Sustainability reporting, ESG data analysis, Assurance procedures, GAAP, Greenhouse gas reporting
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$55k–$60k/yr
Contract, Temporary
Health benefits, Dental benefits, Vision benefits, Health spending account, Lifestyle spending account
Posted 7d ago
~40 hrs/week
Responsibilities
You will manage the end-to-end onboarding of new brokerage clients and provide ongoing training for agents and staff. Additionally, you will act as the primary point of contact for support tickets, identifying recurring issues to drive product improvements.
Requirements
The role requires approximately 3 years of experience in a customer-facing, outcome-oriented role such as SaaS support or client implementation. Candidates must possess strong project management instincts, excellent communication skills, and the ability to adapt quickly in a fast-paced environment.
Full job description
About Us
Buying or selling a home is one of the biggest decisions most people ever make. Thousands of Canadians trust Right at Home Realty, Property.ca, Condos.ca, and MrLoft.ca to help them make it, connecting buyers, sellers, renters, landlords, and agents at the right moment, with the right experience.
Behind every brokerage and marketplace sits myAbode’s transaction processing platform, handling 30,000+ deals a year across thousands of agents. We sit at the centre of how Canadian real estate actually works by delivering that same back office to brokerages across Canada.
myAbode is a young company with deep roots. We’re an AI-native team rebuilding the real estate back office from the ground up; reimagining the most complex, emotional, and consequential transaction in most people’s lives. The next era of real estate will run on new infrastructure, and we’re making sure it’s built in Canada, with the in-house expertise to back it.
Round13-backed, we offer the stability of an established company with the pace of a startup. We’re curious, we move fast, and we’re built for context switching. If you want to build something ambitious alongside genuinely smart people, in a space that’s ready for it, this is the place.
The Role
When an agent hits a wall in the middle of a deal, you are the person they reach. Client Success is the front door to our platform: you onboard new brokerage clients, train their agents and staff, and handle the questions, problems, and edge cases that come in every day across rHome and our Digital Adoption Platform. You are not reading from a script. You are the person who figures it out, fixes it, and then makes sure it stops happening.
You will report to our Client Success Team Lead and work alongside one other specialist on a small team covering thousands of agents and staff. Because the team is small, the scope is wide: you get first access to staging and dev environments to test features before agents see them, you build the training library that everyone else relies on, and you carry agent feedback into the rooms where product decisions get made. This is an 18-month contract covering a maternity leave. The pace is quick, and the first two months are a lot of learning at once. If you want a narrow queue and a settled playbook, this is not it. If you want range, ownership, and a direct line into how the product gets built, it is a strong 18 months.
What You’ll Own
New brokerage clients going live: you own onboarding end to end, from kickoff to agents and staff actually using the platform confidently.
The first-line inbound channel: roughly 10 tickets a day across two platforms, answered fast, resolved properly, and closed out so the same issue does not come back.
Agent and staff training for new and existing clients, live and async, pitched at the level of the person in front of you.
The training library: SOPs, videos, and manuals that people can find and follow without asking a follow-up question.
Product feedback that actually lands: you test new features in staging before release and flag the gaps while there is still time to fix them.
The agent’s voice in internal conversations, so platform decisions get made with the people using it in mind.
Recurring problems, permanently: you spot the pattern behind the tickets and fix the root cause in the product, the process, or the documentation.
What We’re Looking For
Around 3 years in a customer-facing role where you owned the outcome, not just the ticket. Concierge services, banking or credit card servicing, SaaS support, or client implementation all translate well here.
A track record of turning bad experiences around. You can tell us about a customer who was genuinely upset and what you did about it, including what you changed so it would not repeat.
You come with a proposed solution, not just a question. When something is unfamiliar, you dig into the resources first and show up with a recommendation.
Project management instincts. You have run onboarding or implementation projects with several moving parts and kept them all on track.
Strong written and verbal communication. You can explain a system to someone non-technical and write instructions they can follow on their own.
You adapt quickly. Priorities shift here, and you can move with them without needing everything to settle first.
Nice to have
Lone Wolf experience, even just the basics like setting up agent profiles.
User testing, implementation, or QA experience on a software platform.
Real estate or brokerage exposure. Helpful context, not a requirement.
You already use AI tools in your daily work and can show us how.
Why myAbode
Real estate is ready for disruption and ready to be reimagined. The data exists. The intent exists. The technology exists. And we’re the team doing it.
We’re not just building software. We’re changing the most emotional, complex, and consequential transaction in most people’s lives, alongside some of the most talented, passionate, and genuinely excellent people we’ve ever worked with. A team that moves fast, thinks big, and cares deeply about getting it right. Flexible enough to change direction when the market demands it. Focused enough to go deep when it matters.
The industry is ready. The platform is ready. Are you?
What We Offer
Competitive compensation commensurate with role and skill set
Health, Dental & Vision benefits, plus a Health Spending Account & Lifestyle Spending Account
A fast-paced, growth-oriented environment with the challenges and rewards that come with it
A casual, pet-friendly office with fun social events
A Note on AI in Our Hiring Process
We use AI tools to support parts of our recruitment process, including resume screening, drafting job descriptions, generating interview questions, and transcription. It helps us move faster and focus more of our energy on the human parts of hiring that actually matter.
We thank all applicants who apply; only candidates selected for an interview will be contacted.
myAbode is an employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, or disability status. Should you require accommodation at any point during the process, please contact [email protected].
Qualified applicants must hold appropriate citizenship or documents permitting them to reside and work in Canada.
Run your brokerage. We run the back office. Supporting brokerages and agents across Canada 🇨🇦
Industry
Real Estate
Company size
51-200 employees
Headquarters
Toronto, Ontario
LinkedIn followers
1,251
myAbode is modernizing how Canadian real estate brokerages operate.
We build the operating infrastructure behind high-performance brokerages across Canada - combining intelligent software, expert human services, and real-world brokerage experience to eliminate operational friction.
For too long, the brokerage back office has been a bottleneck. Fixed costs stay high, workflows remain fragmented, and broker-owners are forced to spend valuable time managing paperwork instead of growing their business.
myAbode replaces that model with a unified operating system built specifically for the Canadian market.
Our platform centralizes deal management, compliance, payouts, and administration in one intelligent workflow, while our expert operations team helps brokerages stay audit-ready, efficient, and scalable.
But what makes us different is how we build.
We don’t just sell software - we actively invest in and operate brokerages within our ecosystem. That real-world operating environment creates a continuous innovation loop, allowing us to build technology rooted in the day-to-day realities of Canadian real estate.
Today, the myAbode ecosystem supports 12,000+ agents and has processed more than 100,000 deals through our solutions.
Backed by Round 13 Capital, we’re building the operational core for the future of Canadian real estate.
Offices: 468 King St W, Suite 200, Toronto, Ontario M5V 1L8, CA