Polish Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Entry level
Polish Speaking Back Office Gaming Support SpecialistAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and specialized BPO …
Skills: Polish language, English language, Back office support, Gaming industry knowledge, Esports knowledge
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Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Senior$8.0B raised
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Polish Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
Remote in Krakow, Lesser Poland Voivodeship, Poland, Sofia, Sofia-City, Bulgaria
Responsibilities
Manage complex back-office inquiries regarding player accounts, transactions, and platform integrity while ensuring compliance and security. Coordinate with internal teams to resolve escalated issues and provide feedback to improve the user experience for Polish players.
Requirements
Native or fluent proficiency in Polish and professional proficiency in English are mandatory. Candidates should have a strong passion for the gaming and esports industry and possess a valid EU passport or right to work in Bulgaria.
Full job description
Polish Speaking Back Office Gaming Support SpecialistAbout Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and specialized BPO solutions. We bridge the gap between world-class talent and industry-leading organizations, ensuring our candidates find the perfect professional home while advancing their global careers.
Job Overview
We are currently recruiting for an exciting Polish Speaking Back Office Gaming Support Specialist position in Bulgaria for a titan in the Gaming & Esports industry. This is a unique opportunity to join one of the most sought-after Polish-speaking jobs in Europe, where you will provide elite-level back-office support within a high-energy, digital-first environment.
Key Responsibilities
Manage complex back-office inquiries related to player accounts, gaming transactions, and platform integrity.
Ensure industry-standard compliance and security protocols are maintained across all Gaming & Esports interactions.
Coordinate with internal teams to resolve escalated issues for high-value players in the Polish market.
Maintain a deep understanding of gaming trends and esports mechanics to provide accurate and relevant support.
Monitor and analyze player data to identify potential risks or fraudulent activity within the gaming ecosystem.
Provide consistent, high-quality feedback to the development team to improve the overall user experience for Polish players.
Draft and maintain documentation in Polish to streamline internal support processes and workflows.
Native or fluent Polish (spoken and written) is mandatory for this role.
Professional proficiency in English to collaborate within our international team.
Strong passion for the Gaming & Esports industry and a deep understanding of online gaming culture.
Previous experience in a back-office, administrative, or customer support role is highly advantageous.
Valid EU passport or right to work in Bulgaria.
A proactive mindset with excellent problem-solving capabilities in a fast-paced environment.
Choosing to relocate for our jobs in Bulgaria means immersing yourself in a vibrant, historic, and rapidly developing European hub. Bulgaria offers a perfect mix of stunning mountain landscapes, a sunny climate, and a bustling social scene, making it one of the most attractive destinations for young professionals seeking Polish-speaking jobs abroad.
With a low cost of living and a high quality of life, living in Bulgaria allows you to enjoy world-class culinary experiences and diverse cultural entertainment. As you settle into your new life in Bulgaria, you will find a welcoming community and endless opportunities to explore everything this beautiful nation has to offer. We ensure your move to your new position in Bulgaria is seamless and rewarding.
How to Apply
If you are ready to take your career to the next level with a market leader in the gaming sector, we invite you to apply now. Join the ranks of talent flourishing in these Polish-speaking jobs and experience professional growth with Mercier Consultancy Group. Click the link below to submit your application and our team will be in touch shortly.
Related keywords
Back OfficeGamingEsportsCustomer SupportComplianceData AnalysisFraud DetectionPlayer AccountsRelocationBPORecruitmentPolishEnglishRisk ManagementUser Experience
How many Consulting jobs are open in Krakow, Poland right now?
There are currently 629 open consulting positions in Krakow, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Krakow, Poland?
Companies currently hiring include Capgemini, Genpact, Aon, GFT Technologies, Accenture, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Krakow, Poland?
Yes — 494 of the 629 open consulting positions offer remote or hybrid work (99 remote, 395 hybrid).
How do I apply for Consulting jobs in Krakow, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.