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Consulting Jobs in Wrocław, Poland (Now Hiring) — 117 open

Mercier Consultancy logoMercier Consultancy

Polish Speaking Customer Service Agent - Work In Sofia, Bulgaria

Wrocław, Lower Silesian Voivodeship, Poland · On-site

Entry level

Polish Speaking Customer Service AgentAbout Mercier Consultancy Group Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional m…

Skills: Polish Fluency, English Proficiency, Customer Support, CRM Proficiency, Interpersonal Communication

Colliers logoColliers

Asystent/ka ds. Administracyjnych | Wrocław

Wrocław, Lower Silesian Voivodeship, Poland · On-site

Entry level

Opis firmy Colliers jest globalną firmą doradczą działającą w obszarze rynku nieruchomości komercyjnych. Posiada biura w 70 krajach, w których zatrudnia 24 000 pracowników. Oferuje pełen zakres usług podmiotom związanym …

Skills: Reception Management, Office Administration, Customer Service, MS Office, English Language

Red Embedded logoRed Embedded

IT Systems and Support Engineer

Wrocław, Lower Silesian Voivodeship, Poland · Hybrid

$10k–$15k/mo

Mid level

At Red our IT Support services have evolved dramatically over the past couple of years . As we grow, the IT support challenge will be to evolve the capabilities of our infrastructure whilst still maintaining security and…

Skills: Linux Server Administration, Windows Server 2019, Microsoft 365, Network Configuration, 3rd Line Support

PwC logoPwC

Płatne praktyki | Modelowanie ryzyka finansowego

Wrocław, Lower Silesian Voivodeship, Poland · Hybrid

Entry level

Job Description & Summary Zespół FS Risk Quants w PwC Polska to ponad 100 specjalistów. Zajmujemy się doradztwem skierowanym do sektora finansowego (głównie banków) w Polsce oraz za granicą. Obracamy się zwykle wokół „du…

Skills: Python, R, SQL, SAS, Financial Risk Management

Capgemini logoCapgemini

Intern Software Engineer (.NET, Angular, Cloud)

Wrocław, Lower Silesian Voivodeship, Poland · Hybrid

Entry level$5.7B raised

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …

Skills: .NET, Angular, Cloud, Unit Testing, Code Reviews

EY logoEY

Assistant in Audit with German and French or Dutch

Wrocław, Lower Silesian Voivodeship, Poland · Hybrid

Entry level

Assistant in Audit with German and French or Dutch Location: Wrocław - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center netw…

Skills: German Proficiency, English Proficiency, French Proficiency, Dutch Proficiency, Financial Acumen

Miratech logoMiratech

Senior Full Stack Developer (Java, Angular)

Wrocław, Lower Silesian Voivodeship, Poland · Remote OK

Senior

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for so…

Skills: Java, Angular, Spring Framework, Quarkus, Microservices

Miratech logoMiratech

Senior Java Developer

Wrocław, Lower Silesian Voivodeship, Poland · Remote OK

Senior

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for so…

Skills: Java, Spring Framework, Quarkus, Microservices, Docker

AgileEngine logoAgileEngine

Talent Community | Senior JavaScript Full Stack Engineer ID57978

Wrocław, Lower Silesian Voivodeship, Poland · Remote OK

Senior

Are you looking for your next big challenge? We are proactively building a "Strategic talent pool" for several high-priority projects set to launch in the coming months. Please Note: This is a proactive pipeline hiring i…

Skills: Node.js, React.js, TypeScript, NestJS, PostgreSQL

Hewlett Packard Enterprise logoHewlett Packard Enterprise

Portfolio Specialist EMEA (Leasing & Asset Managment)

Leixlip, The Municipal District of Celbridge — Leixlip, Ireland · Hybrid

$101k–$200k/yr

Mid level$2.9B raised

Portfolio Specialist EMEA (Leasing & Asset Managment) This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise i…

Skills: Negotiation, Influencing, Consultative Selling, Asset Management, Financial Analysis

EY logoEY

Audit Assistant with German

Wrocław, Lower Silesian Voivodeship, Poland · Hybrid

Entry level

Assistant in Audit with German Location: Wrocław - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. The oppor…

Skills: German Proficiency, English Proficiency, Financial Acumen, Data Analysis, Excel

Hewlett Packard Enterprise logoHewlett Packard Enterprise

Portfolio Specialist EMEA (Leasing & Asset Managment)

Leixlip, The Municipal District of Celbridge — Leixlip, Ireland · Hybrid

$101k–$200k/yr

Mid level$2.9B raised

Portfolio Specialist EMEA (Leasing & Asset Managment) This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise i…

Skills: Negotiation, Influencing, Customer Service, Consultative Selling, Time Management

Atos Information Technology GmbH logoAtos Information Technology GmbH

SAP Project Manager / SDM

Wrocław, Lower Silesian Voivodeship, Poland · Hybrid

Senior+

About Atos Group Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for produc…

Skills: SAP Project Management, SAP S/4HANA, SAP RISE, SAP Activate Methodology, Stakeholder Management

EY logoEY

Financial Planning Operations - Financial Reporting Specialist

Wrocław, Lower Silesian Voivodeship, Poland · Hybrid

Mid level

Financial Planning Operations - Financial Reporting Specialist Location: Wrocław - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery…

Skills: Financial Analysis, Financial Reporting, Data Analysis, Financial Modeling, Microsoft Excel

Unit4 logoUnit4

Associate Application Support Consultant

Wrocław, Lower Silesian Voivodeship, Poland · Hybrid

$87k–$97k/yr

Entry level

Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.…

Skills: English Communication, Microsoft Technologies, IT Infrastructure, Customer Service, Analytical Thinking

Unit4 logoUnit4

Principal Application Support Consultant

Wrocław, Lower Silesian Voivodeship, Poland · Hybrid

$135k–$189k/yr

Senior

Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that wo…

Skills: Unit4 ERP, Financial Module, Logistics Module, SQL, Escalation Management

AmRest logoAmRest

Staż w Dziale Audytu Wewnętrznego

Wrocław, Lower Silesian Voivodeship, Poland · Hybrid

Entry level$105M raised

Chcesz zdobyć praktyczne doświadczenie w audycie wewnętrznym i poznać funkcjonowanie organizacji „od środka”? Dołącz do naszego zespołu i rozwijaj swoje umiejętności analityczne oraz biznesowe! Zakres obowiązków: Wsparci…

Skills: Internal Audit, Data Analysis, MS Office, English B2, Planning and Organizing

AgileEngine logoAgileEngine

Senior Full Stack Engineer ID67841

Wrocław, Lower Silesian Voivodeship, Poland · Remote OK

Senior

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…

Skills: Java, React, SQL, Redis, Elasticsearch

Kyndryl logoKyndryl

L3 - Device Management Specialist

Wrocław, Lower Silesian Voivodeship, Poland · Hybrid

Mid level$500M raised

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of…

Skills: Workspace ONE, Endpoint Management, Patch Management, Vulnerability Management, PowerShell

Kyndryl logoKyndryl

L3 - Collaboration & Tenant Platform Specialist

Wrocław, Lower Silesian Voivodeship, Poland · Hybrid

Senior$500M raised

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of…

Skills: Microsoft 365, Microsoft Teams, Exchange Online, SharePoint Online, OneDrive

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Showing 1–20 of 117

Mercier Consultancy logo

Polish Speaking Customer Service Agent - Work In Sofia, Bulgaria

Mercier Consultancy

Wrocław, Lower Silesian Voivodeship, Poland • On-site

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Entry level

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  • Full-time
  • Competitive Monthly Salary, Fully Paid Training, Comprehensive Health Insurance, Fully Paid Relocation Package, Monthly Performance Bonus, Signing Bonus
  • Posted 8h ago
  • ~40 hrs/week

Responsibilities

Provide high-quality customer support to Polish-speaking clients via phone, email, and live chat. Manage customer inquiries and complaints while maintaining accurate records in the CRM system.

Requirements

Candidates must be fluent in Polish and have a good command of English, along with a valid EU passport. Previous customer service experience is advantageous but not required.

Full job description

Polish Speaking Customer Service AgentAbout Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class organisations across the continent. With a strong track record in placing professionals within customer support services and beyond, we pride ourselves on delivering bespoke staffing solutions that benefit both our clients and our candidates. At Mercier Consultancy Group, your career success is always at the heart of everything we do.

Job Overview

We are thrilled to present an outstanding opportunity for a Polish Speaking Customer Service Agent position in Bulgaria, based on-site in the vibrant and cosmopolitan city of Sofia. This role sits within the Customer Support Services industry and is perfectly suited to motivated, customer-focused individuals who are fluent in Polish and eager to build a rewarding international career. If you are searching for Polish-speaking jobs that combine professional growth with an exciting new lifestyle experience, this is the opportunity you have been waiting for.

Key Responsibilities
  • Deliver high-quality customer support to Polish-speaking clients via phone, email, and live chat channels, ensuring every interaction reflects the highest standards of the Customer Support Services industry.
  • Handle customer enquiries, complaints, and service requests in a professional, empathetic, and timely manner, working to achieve swift and satisfactory resolutions.
  • Accurately log and update customer interactions, case details, and resolutions within the company's CRM system to maintain thorough and reliable records.
  • Collaborate effectively with internal teams and escalate complex or unresolved issues to the appropriate departments when necessary, ensuring seamless customer journeys.
  • Proactively identify opportunities to improve the customer experience and communicate feedback and recurring issues to team leaders and quality assurance teams.
  • Stay fully up to date with product knowledge, service offerings, and internal policies so that all customer-facing communication is accurate and consistent.
  • Meet and exceed defined key performance indicators (KPIs) including customer satisfaction scores, response times, and first-contact resolution rates.
  • Contribute to a positive, supportive, and performance-driven team culture within a fast-paced customer support services environment.
  • Native or fluent Polish language skills, both spoken and written, are essential for this role — all customer communication will be conducted in Polish.
  • A valid EU passport is mandatory for all applicants.
  • A good command of English is required for internal communication and training purposes.
  • Previous experience in customer support services, customer care, or a client-facing role is advantageous, though not strictly required — a positive attitude and willingness to learn are equally valued.
  • Excellent interpersonal and communication skills, with the ability to remain calm, professional, and solution-focused under pressure.
  • Proficiency in basic computer applications and the ability to navigate CRM platforms and support tools with ease.
What We Offer
  • Competitive Monthly Salary reflective of your skills and experience within the Customer Support Services sector.
  • Fully Paid Training provided from day one, equipping you with everything you need to excel in this role.
  • Comprehensive Health Insurance coverage for your peace of mind.
  • Fully Paid Relocation Package including your flight to Sofia, airport transfer, and hotel accommodation to ensure a smooth and stress-free move.
  • Monthly Performance Bonus to reward your dedication and outstanding results.
  • €1,500 Signing Bonus (one-time payment) awarded to all new hires upon joining the team.
  • And Much More — including career development opportunities, a multicultural work environment, and the full support of the Mercier Consultancy Group team.
Life in Bulgaria

Relocating to Bulgaria is an experience that offers far more than a career change — it is a gateway to a rich and diverse European lifestyle. Sofia, the capital of Bulgaria, is a dynamic and modern city that seamlessly blends centuries of history with a thriving contemporary culture, bustling café scene, and a growing international community. Bulgaria enjoys a wonderful climate with warm summers and scenic mountain landscapes just a short drive from the city, offering year-round outdoor adventures including skiing, hiking, and cycling. The cost of living in Bulgaria is among the most affordable in the European Union, allowing you to enjoy an excellent quality of life without compromise.

Bulgaria's culinary scene is a delightful discovery for newcomers, with an abundance of fresh local produce, hearty traditional cuisine, and a growing selection of international restaurants to satisfy every palate. The warmth and hospitality of the Bulgarian people make settling into your new home a genuinely welcoming experience, and the expat community in Sofia continues to grow each year, making it easier than ever to build connections and feel at home. Whether you are drawn to Bulgaria for the career opportunity, the lifestyle, or the adventure of living abroad, you will find that this remarkable country has something special to offer at every turn. For those seeking meaningful jobs in Bulgaria with real relocation support, there has never been a better time to make the move.

How to Apply

Are you ready to take the next step in your career and secure your place in one of the most sought-after Polish-speaking jobs available today? Do not miss your chance to join a world-class team in Sofia and benefit from a fully paid relocation, a generous signing bonus, and the ongoing support of Mercier Consultancy Group. Click Apply Now to submit your application and one of our specialist recruitment consultants will be in touch with you promptly. We look forward to welcoming you to the Mercier Consultancy Group family and helping you make the most of this exciting Polish Speaking Customer Service Agent position in Bulgaria.

Related keywords

Customer Support ServicesCRMKPIsFirst-Contact ResolutionMultilingual TalentBPOClient-FacingCustomer Satisfaction

About Mercier Consultancy

LinkedInVisit site

Mercier Consultancy - Making Connections - Delivering Results

Industry
Business Consulting and Services
Company size
2-10 employees
LinkedIn followers
18,295
View all jobs at Mercier Consultancy

Frequently asked questions

How many Consulting jobs are open in Wrocław, Poland right now?

There are currently 117 open consulting positions in Wrocław, Poland listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Consulting roles in Wrocław, Poland?

Companies currently hiring include Tieto, EY, AgileEngine, Kyndryl, Atos Information Technology GmbH, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Consulting jobs in Wrocław, Poland?

Yes — 101 of the 117 open consulting positions offer remote or hybrid work (35 remote, 66 hybrid).

How do I apply for Consulting jobs in Wrocław, Poland?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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