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Full-time
Medical coverage, Dental coverage, Vision coverage, Paid time off, Paid holidays, Floating holidays
Posted 9d ago
~40 hrs/week
Responsibilities
The Department Coordinator is responsible for scheduling technicians to customer job sites and managing service tickets to ensure customer satisfaction. They also assist with billing paperwork, inventory picking lists, and department reporting to meet company commitments.
Requirements
Candidates should have experience in dispatching or high-volume administration and proficiency with the Microsoft Office Suite. Strong organizational, communication, and time management skills are required for this role.
Full job description
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
DH Pace Company, Inc., in Coppell, TX, is seeking to hire a Department Coordinator for our Install Department who will effectively coordinate field employees. This individual will ensure that our services will meet or exceed the customer’s satisfaction. If you have experience dispatching or scheduling, this role might appeal to you!
Job Responsibilities:
Scheduling technicians to customer job sites and collecting, finalizing and submitting job details for processing
Ensuring customer COD payments are collected prior to job completion
Continually ensure technicians’ schedules are cleared of completed job tickets and that open job tickets are in correct technicians’ schedules for materials ordered, billing and voided tickets
Run, review and manage department reports to ensure the department is meeting customer expectations and commitments
Assist with billing paperwork and meeting customer billing document requirements
Create and maintain service tickets to ensure service dates are met
Work with estimating team to provide service quotes when required
Assist field techs with technical/mechanical troubleshooting/problem solving
Provide accurate work orders and picking lists to the warehouse for inventory pulling
Other responsibilities as assigned
Job Qualifications:
Experience using Microsoft Office Suite
Experience in a dispatch or other high volume administration field is a plus
Must have excellent communication skills and focused on customer service
Must have good time management skills, be organized and the ability to multi-task
Represent the company in a professional manner
What We Offer
Comprehensive medical, dental, and vision coverage — available your first full month
Generous paid time off plus paid holidays and floating holidays
Company-paid life insurance, short-term disability, and long-term disability
401(k) with employer match
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Voluntary benefits including supplemental life and critical illness coverage
Employee discounts for you and your immediate family
Competitive compensation with annual performance reviews
Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.
Related keywords
Department CoordinatorSchedulingDispatchingCustomer ServiceMicrosoft Office SuiteBillingService TicketsInventoryTroubleshootingAdministrativeField EmployeesReportingLogisticsCoppellTexasCommercial
The DH Pace Company, Inc. offers a complete range of door and door related products and services for both new construction projects and existing facilities. The Company currently operates under the Overhead Door™ Ribbon brand name in numerous markets across the United States. This relationship as an authorized distributor partner with Overhead Door™ Corporation goes back to 1926.
The Company markets certain products and services under DH Pace brand names, including: DH Pace Door Services, DH Pace Systems Integration, DH Pace Construction Services, and the DH Pace Facilities Group. Each office includes a large service department that offers preventive maintenance programs and emergency service capability 24 hours a day, 7 days a week, 365 days a year.
At DH Pace we feel a deep responsibility to build a strong company for our customers, our employees, our shareholders, and for the communities we serve. In 2010, we re-energized our long-standing tradition of community involvement by reaffirming our commitment to investing a portion of our resources towards making a positive difference in the lives of others including: customers, employees, community service, environmental sustainability, and governance practices.
OUR BUSINESS MISSION STATEMENT
To enhance the lives of people by improving the safety, security, convenience, and aesthetics of the buildings where they live, work, and play.
Offices: 1901 E 119th St, Olathe, Kansas 66061, US · 1901 E 119th St., Olathe, KS 66061, US · 5105 Avalon Ridge Pkwy, Peachtree Corners, Georgia 30071, US · 12046 Lackland Rd., St. Louis, MO 63146, US · 5656 Pasadena Ave NE, Albuquerque, New Mexico 87113, US
How many Construction jobs are open in Dallas, TX right now?
There are currently 2,450 open construction positions in Dallas, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Construction roles in Dallas, TX?
Companies currently hiring include AECOM, Loenbro, TDIndustries, Inc., HDR, Turner & Townsend, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Construction jobs in Dallas, TX?
Yes — 317 of the 2450 open construction positions offer remote or hybrid work (83 remote, 234 hybrid).
How do I apply for Construction jobs in Dallas, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.