Watertown, Massachusetts, United States · Hybrid
$25/hr–$28/hr
Firefly Health is building a revolutionary new type of comprehensive health "care and coverage,” powered by a relationship-driven care team, a trusted virtual and in-person clinical network, and our proprietary technolog…
Skills: Patient Communication, Prior Authorizations, Patient Journey Coordination, Medical Record Retrieval, HIPAA Compliance
Watertown, Massachusetts, United States · On-site
$22/hr–$25/hr
As directed by show producers and associate producers (APs), the Assistant Content Producer will provide support to both remote and studio productions by logging and editing video footage, writing copy when necessary, re…
Skills: Video Editing, Copywriting, Research, Video Archiving, Graphics Production
Watertown, Massachusetts, United States · On-site
Overview Overall administration and clinical operation of the program, including all activities related to the daily operations of a day hab setting. Responsible for ISPs, clinical programs, and other treatment plans, fi…
Skills: Leadership, Team Management, Clinical Program Development, Fiscal Management, Crisis Intervention
Watertown, Massachusetts, United States · On-site
$24/hr–$30/hr
Join Us in Shaping the Future of Clinical Research Adams Clinical is a leading clinical trial site network committed to accelerating the development of life-changing medicines. Our mission is simple: deliver uncompromisi…
Skills: Clinical Research, Participant Recruitment, Phlebotomy, Vital Signs Collection, Data Entry
Watertown, Massachusetts, United States · On-site
$53k–$75k/yr
Clinical Trial Associate This individual will assist the clinical operations team in the day-to-day operations, study start up, execution, and closeout of trials across the portfolio. Responsibilities Support the day-to-…
Skills: Clinical Trial Operations, ICH/GCP Guidelines, Trial Master File (TMF) Management, CRO Oversight, Vendor Management
Watertown, Massachusetts, United States · On-site
$20/hr–$24/hr
Show your passion by empowering youth and families when joining the Wayside team! Wayside is one of Massachusetts' most respected youth and family-serving agencies, supporting more than 6,000 youth and families annually …
Skills: Customer Service, Administrative Support, Data Entry, Spreadsheet Management, Event Planning
Watertown, Massachusetts, United States · On-site
$58k–$68k/yr
Title: Assistant Director Department: Operations Reports To: School Director Supervisory Position: Yes FLSA Status: Exempt Employment Type: Full Time Location: Watertown, MA Are You Ready to Make an Immediate Impact? Bab…
Skills: Classroom Management, Child Supervision, Curriculum Implementation, Staff Supervision, Regulatory Compliance
Watertown, Massachusetts, United States · On-site
TITLE Part Time (25 hrs/week) Order Fulfillment Technician WHAT YOU WILL ACHIEVE Order fulfillment is a critical step in fulfilling Addgene’s mission, and the Order Fulfillment team is responsible for getting the physica…
Skills: Order Fulfillment, Inventory Management, Laboratory Experience, Google Workspace, MS Office
Watertown, Massachusetts, United States · On-site
Pritchard Industries is a dynamic and innovative provider of comprehensive facility services, dedicated to enhancing the operational efficiency of our client partners in the industries we serve. With services from facili…
Skills: Vacuuming, Mopping, Sweeping, Trash Removal, Restroom Cleaning
Watertown, Massachusetts, United States · On-site
$20/hr–$24/hr
Show your passion by empowering youth and families when joining the Wayside team! Wayside is one of Massachusetts' most respected youth and family-serving agencies, supporting more than 6,000 youth and families annually …
Skills: Customer Service, Administrative Support, Data Entry, Microsoft Excel, Microsoft Outlook
Watertown, Massachusetts, United States · On-site
Slate is the #1-rated nationwide commercial cleaning company in the US, specializing in overnight and recurring janitorial services for premium client sites. We use standardized checklists, photo documentation, and app-b…
Skills: Attention To Detail, Logistics Management, Team Coordination, Cleaning, Bilingual
Watertown, Massachusetts, United States · On-site
$46k–$70k/yr
BioLabs is a global innovation infrastructure company creating the physical and community backbone that powers life science discovery worldwide. Through a growing network of premium shared laboratories and coworking spac…
Skills: Laboratory Operations, Equipment Maintenance, EHS Compliance, Hazardous Waste Management, Inventory Management
Watertown, Massachusetts, United States · On-site
$22/hr–$25/hr
Excellent Opportunity to join a fast paced and growing family owned home care agency! Guardian Angel Senior Services is a family owned home care company that has been serving the residents of MA and NH for 23 years. Our …
Skills: Recruitment, Interviewing, Onboarding, Sourcing, Social Media
Watertown, Massachusetts, United States · On-site
Who we are Cultivarium builds scientific tools that turn biological discovery into real-world capability. As a Frontier Research Contractor, we provide technical solutions and hands-on support to partners working on the …
Skills: Lab Operations, Microbiology, Molecular Biology, Aseptic Technique, Cell Culture
Watertown, Massachusetts, United States · On-site
$26/hr–$28/hr
Company Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our o…
Skills: LMS Implementation, Digital Process Development, Training Administration, Data Reporting, Project Management
Arlington, Massachusetts, United States · On-site
$95k–$105k/yr
Description: A family-owned and privately held property management company, First Realty Management has more than 70 years of experience with the industry knowledge to match. We combine the resources of a large company w…
Skills: Condominium Management, Board Relations, Budgeting, Capital Project Management, Customer Service
Watertown, Massachusetts, United States · On-site
$24/hr
Site: Mass General Brigham Medical Group, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our miss…
Skills: Vital Signs Measurement, Patient Documentation, Appointment Scheduling, Patient Flow Management, Phlebotomy
Watertown, Massachusetts, United States · On-site
Summary: As a Front Desk Sales team member, you will be the first point of contact for members and guests while managing front desk operations. This role plays a key part in driving membership sales and introducing new g…
Skills: Customer Service, Sales, Communication, Multi-tasking, Facility Tours
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The Care Guide provides comprehensive support to members by managing in-app communications, coordinating patient journeys, and handling medication prior authorizations. They also provide operational support to clinicians through medical record retrieval and emergency care monitoring.
Candidates need at least one year of experience in healthcare support, administration, or customer service, preferably in a virtual care setting. Strong communication skills, technical proficiency, and a strict commitment to HIPAA compliance are required.
Firefly Health is building a revolutionary new type of comprehensive health "care and coverage,” powered by a relationship-driven care team, a trusted virtual and in-person clinical network, and our proprietary technology platform.
Founded by experienced clinicians and technology leaders, Firefly Health is on a mission to deliver clinical and financial health through joyful, always there care. We are flipping the script on what it means to be a health plan and actually providing a true health benefit to members.
We are intensely focused on optimizing the physical + mental + financial wellbeing of those who want (and deserve) something better than the status quo. If you are ready to roll up your sleeves and take on our audacious mission, we would love to hear from you.
The Role
As a Care Guide at Firefly Health, you'll be a vital member of our integrated care team, providing comprehensive care support services to our members. You will manage a wide range of tasks, ensuring seamless patient journeys and providing essential operational support that empowers our clinicians. This is a dynamic role for individuals passionate about healthcare and dedicated to supporting patient well-being in an innovative, virtual-first environment.
You Will:
Patient Connections
Integrated Care Support
Administrative Care Services
You’d be a good fit if you have:
Schedule: The candidate who fills this role will be required to work 11 AM - 7 PM ET (or 8 AM - 4 PM PT), 5 days per week.
The salary range for this position is $25 per hour to $28 per hour; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Firefly Health is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.
Our office is in Watertown, Massachusetts, but we’ve developed a robust remote working structure to give us more geographical flexibility while hiring for many positions. This role can be done largely remotely, there are several times a year when staff come together onsite for planning and team building.
Firefly is an equal opportunity employer. We value diverse backgrounds and perspectives. We're committed to building and sustaining an inclusive workplace culture where individuals are treated with dignity and respect. All employment is decided on the basis of qualifications, merit, and business need. Firefly is an E-Verify employer.
Integrating care, coverage, and navigation to create an exceptional healthcare experience.
By eliminating barriers between primary care, specialty care, and plan coverage, Firefly creates a frictionless, virtual-first experience unrivaled in the healthcare industry. -- SCAM ALERT -- Firefly Health has been alerted to a recruiting scam using our brand name. Scammers are using the names and photos of our management team to scam individuals who believe they are applying to open roles at Firefly Health. These scams can be very convincing. The fraudsters often request recipients to provide personal information and to make payments as part of their fake recruiting process. They may also offer fraudulent employment opportunities to applicants and often ask for sensitive personal and financial information, including requiring candidates to arrange travel for face-to-face interviews with a certain travel agency. Firefly will never ask an applicant to send us money. We will also never offer an applicant a job without a verbal interview. To report a recruiting scam, visit the FTC website at https://www.consumer.ftc.gov/articles/0243-job-scams
Offices: 260 Arsenal Pl, Watertown, Massachusetts 02472, US
There are currently 38 open administrative positions in Watertown, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Adams Clinical, LCB Senior Living, LLC, Little Sprouts, LLC, UnitedHealth Group, Wayside Youth & Family Support Network, among others. Browse the listings above to see every active employer.
Yes — 3 of the 38 open administrative positions offer remote or hybrid work (1 remote, 2 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
