COMMUNICATION CENTER SPECIALIST I (ADMIN CENTER - TRAVERSE CITY)
Traverse City, Michigan, United States · On-site
$17/hr–$22/hr
Entry level
Description Communication Center Specialist I 4Front Credit Union | Communication Center | Non-Exempt This position is not eligible for immigration sponsorship. This position is not eligible for remote work. Mid Shift: 8…
Skills: Customer Service, Communication, Interpersonal Skills, Multitasking, Attention To Detail
Description A State Savings Bank Customer Service Representative exemplifies a “Yes, I can!” approach to customer service and is responsible for providing prompt and efficient service when handling customer transactions.…
GENERAL PURPOSE OF JOB: To provide a fun, safe and efficient racing environment for our customers. To coordinate with the General Manager in order to provide the means and supplies necessary to operate the facility. Assi…
GENERAL PURPOSE OF JOB: To ensure that the entire staff provides a fun, safe and efficient racing environment for our customers. To provide the means and supplies necessary to operate the facility. Performing staff manag…
Medical Business Associate - Cedarwoods Internal Medicine
Traverse City, Michigan, United States · On-site
Entry level$4M raised
Company Description Location: 5041 North Royal Drive, Traverse City MI Schedule: 40 Hours Weekly: Monday to Friday 8:00 AM - 5:00 PM Sign-On Bonus: $2,700 Sign-On Bonus (Terms and Conditions Apply) More Than Just Care, I…
Company Description Location: Traverse City, MI Schedule: Monday to Friday - Day Shift Sign-On Bonus: $10,000 Sign-On Bonus (Terms and Conditions Apply) More Than Just Care, It’s Community Imagine doing meaningful work i…
Residential High Value Insurance Appraiser - Traverse City, MI
Traverse City, Michigan, United States · Hybrid
Entry level$150M raised
The Company Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field appraisal, inspection an…
Skills: Property Surveying, Residential Appraisal, Construction Material Identification, Measurement Tools, Client Communication
Company Description More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-w…
Skills: Revenue Cycle Management, Financial Operations, Third Party Contracting, Billing and Collections, Budget Forecasting
Team Bob's Heating Cooling Plumbing
Customer Service Representative - CSR (55500)
Traverse City, Michigan, United States · On-site
$20/hr–$25/hr
Mid level
Job DetailsJob Location: Bobs Furnace Service DBA Team Bobs - Traverse City, MI 49686Position Type: Full TimeSalary Range: $20.00 - $25.00 HourlyCustomer Service Representative $20-25 Hourly Full Time We are in search of…
Skills: Customer Service, Scheduling, Dispatching, Multi-tasking, Professional Phone Etiquette
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Job DetailsJob Location: Bobs Furnace Service DBA Team Bobs - Traverse City, MI 49686Position Type: Full TimeSalary Range: $20.00 - $25.00 HourlyCustomer Service Representative $20-25 Hourly Full Time We are in search of…
Skills: Customer Service, Scheduling, Dispatching, Multi-tasking, Communication Skills
Company Description Location: 550 Munson Ave, Suite B, Traverse City MI Schedule: 40 Hours - Monday - Friday: 8:00 AM to 5:00 PM More Than Just Care, It’s Community Imagine doing meaningful work in a place where people v…
Skills: Patient Care, Clinical Documentation, Administrative Tasks, Medical History Taking, Referral Requests
Company Description More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-w…
Skills: Patient Registration, Insurance Verification, Appointment Scheduling, Medical Billing, Customer Service
Company Description Location: 550 Munson Ave, Traverse City MI More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s la…
Skills: Patient Care, Clinical Documentation, Vital Signs Measurement, Patient Rooming, Medical History Taking
Why Work at Tom’s? Tom’s Food Markets is a locally owned, family-run company with over 80 years of history in Northern Michigan. We promote from within, value teamwork, and believe in T.E.A.M. – Togethe…
Skills: Organizational Skills, Communication Skills, Technology Skills, English Literacy, Professionalism
Deerhaven Family Dentistry
Front Office Assistant
Traverse City, Michigan, United States · On-site
Mid level
Overview Deerhaven Family Dentistry is seeking a Front Office Assistant to join our team and be the face of our established practice. We are proud to provide our community with a wide range of dental services and excelle…
Skills: Communication Skills, Patient Scheduling, Eaglesoft Software, Front Office Management, Teamwork
Company Description Location: 3537 W. Front St Suite E, Traverse City MI Schedule: 40 Hours Weekly: Monday - Friday 8:00 AM - 4:30 PM Sign-On Bonus: $9,000 Sign-On Bonus (Terms and Conditions Apply) More Than Just Care, …
Skills: Patient Rooming, Vital Signs Measurement, Medical Documentation, Patient Care, Clinical Assistance
COMMUNICATION CENTER SPECIALIST I (ADMIN CENTER - TRAVERSE CITY)
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$17/hr–$22/hr
Full-time
high school
Competitive pay, Medical insurance, Dental insurance, Vision insurance, Paid time off, Paid holidays
Posted 42d ago
~40 hrs/week
Responsibilities
Provide frontline member support via phone and video channels to resolve account concerns and process financial transactions. Identify member needs to recommend appropriate products and services while maintaining operational excellence and regulatory compliance.
Requirements
A high school diploma or equivalent is required, with customer service or financial institution experience preferred. Candidates should possess strong communication skills and the ability to handle transactions accurately in a fast-paced environment.
Full job description
Description
Communication Center Specialist I
4Front Credit Union | Communication Center | Non-Exempt
This position is not eligible for immigration sponsorship.
Late Mid Shift: 9:30 am – 6:00 pm non-Saturday week, 8:45 am – 6:00 pm Saturday week, Saturday 8:45 am – 2:15 pm
Wage Range: $17.81 - $22.27
About 4Front Credit Union
At 4Front, we are more than a financial institution — we are a community partner, a trusted advisor, and a team committed to helping our members achieve their financial dreams.
We believe in:
Building authentic relationships
Empowering our employees to grow and lead
Creating a culture of respect, inclusion, and collaboration
Delivering service that truly wows
Our team members live our credit union philosophy every day — people helping people.
Why Join 4Front?
We care deeply about our team. When you join 4Front, you can expect:
Competitive pay
Comprehensive medical, dental, and vision insurance
Generous PTO and paid holidays
401(k) with employer match
Tuition reimbursement and professional development opportunities
Career growth pathways within a stable and growing organization
A collaborative, supportive culture focused on teamwork and DEI
Community involvement opportunities
Reporting Structure
Reports to: Communication Center Assistant Manager II / III
Supervises: None
Position Purpose
The Communication Center Specialist I provides frontline support to members through remote service channels, including phone and video interactions. This role is responsible for answering questions, processing transactions, and resolving account-related concerns in a timely and professional manner. The position focuses on delivering a positive member experience while identifying opportunities to meet member needs through additional products and services. Through service, accuracy, and relationship building, this role helps strengthen member trust and satisfaction.
What You’ll Do
Member Service & Support
Respond to member inquiries and resolve issues through phone, video, and digital channels
Provide accurate information regarding accounts, products, services, and payments
Deliver prompt, courteous, and professional service in every interaction
Build trust and rapport with members through clear communication and support
Transactions & Account Maintenance
Process transactions including deposits, withdrawals, loan payments, and advances
Complete account maintenance and updates accurately and efficiently
Assist with forms related to disputes, wires, applications, and account changes
Maintain balancing standards and transaction accuracy
Problem Solving & Support
Research and resolve account discrepancies and documentation issues
Escalate more complex concerns to leadership when appropriate
Ensure timely follow-up and resolution of member issues
Relationship Building & Sales Support
Identify member needs through effective questioning and listening
Recommend appropriate products and services to meet member goals
Support cross-selling efforts and contribute to referral goals
Enhance member relationships through proactive and personalized service
Operational Excellence
Ensure all work is completed in accordance with policies, procedures, and regulatory requirements
Maintain accurate records and documentation
Support opening and closing procedures and operational tasks as needed
Maintain a clean, organized, and professional workspace
Team Collaboration
Collaborate with team members and leadership to support department goals
Participate in meetings, training, and coaching sessions
Assist other departments as needed
Contribute to a positive, inclusive, and team-focused work environment
Requirements
What Success Looks Like
Member interactions are positive, professional, and solution-focused
Transactions are accurate and completed in a timely manner
Member issues are resolved effectively or escalated appropriately
Referral and sales goals are consistently supported
Quality scores and member satisfaction metrics meet expectations
Strong collaboration and communication within the team
Qualifications
Education
High school diploma or equivalent required
Experience
Customer service experience preferred
Financial institution experience is a plus
Knowledge & Skills
Understanding of customer service principles and member-focused support
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Attention to detail and accuracy in transactions
Problem-solving and critical thinking abilities
Basic math and computer skills
Ability to operate phone systems and business applications
Spanish-English bilingual proficiency preferred.
Physical & Work Environment
Primarily office or remote service center environment
Frequent sitting and computer use
Repetitive hand and finger motion for typing and system navigation
Compliance Commitment
This role requires adherence to:
Bank Secrecy Act & OFAC requirements
U.S. Patriot Act regulations
Gramm-Leach-Bliley privacy and information security standards
Additional Expectations
Perform additional duties and responsibilities as assigned
This job description is not intended to be all-inclusive. Additional duties may be assigned as needed.
INTENT AND FUNCTION OF JOB DESCRIPTIONS
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
At 4Front Credit Union, we're all about Michigan and making money moves that matter! As a member-owned financial cooperative, we're serious about finances AND creating a seriously fun work culture—because banking should be both savvy and fun!
Insured by NCUA. Equal Housing Opportunity
Offices: 101 North Park Street, Traverse City, MI 49696, US · 3745 North US 31 South, Traverse City, MI 49684, US · 1234 Hastings Street, Traverse City, MI 49686, US · 3323 South Airport Road West, Traverse City, MI 49686, US · 3939 West Front Street, Traverse City, MI 49684, US
How many Administrative jobs are open in Traverse City, MI right now?
There are currently 177 open administrative positions in Traverse City, MI listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Traverse City, MI?
Companies currently hiring include Munson Healthcare, 4Front Credit Union, Bank of America, Cosmetic Physician Partners, Goodwill Northern Michigan, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Traverse City, MI?
Yes — 12 of the 177 open administrative positions offer remote or hybrid work (0 remote, 12 hybrid).
How do I apply for Administrative jobs in Traverse City, MI?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.