Sevierville, Tennessee, United States · On-site
SUMMARY: Guest Experience Associates are the front line of front desk operations. They provide assistance to guests in person and over the phone, processing check-ins and check-outs, collecting payments, and maintaining …
Skills: Guest Relations, Front Desk Operations, Check-in/Check-out Processing, Payment Collection, PCI Compliance
Sevierville, Tennessee, United States · On-site
$12/hr–$14/hr
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality indust…
Skills: Front desk operations, Reservations management, Customer service, Cash handling, Guest relations
Sevierville, Tennessee, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Sevierville, TN 37862Position Type: Per DiemEducation Level: 2 Year DegreeTravel Percentage: NoneJob Shift: AnyJob Category: Health CarePosition Summary The behavioral health Ca…
Skills: Case Management, Behavioral Health, Client Orientation, Discharge Planning, Group Facilitation
Chattanooga, Tennessee, United States · On-site
Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence. Major Duties a…
Skills: Regulatory Compliance, Risk Assessment, Audit Support, NMLS Administration, Internal Controls
Sevierville, Tennessee, United States · On-site
$17/hr–$19/hr
Guest Relations Representative Pay Range: $17.00 -19.00 per hour ($2.00/hr. shift differential for 2nd shift) Schedule 1: Mon. & Tues. Off, Tues. & Wed. 7 AM-3:30 PM, Fri.- Sun. 3-11:30 PM Schedule 2: Tues. & Wed. Off, T…
Skills: Guest Relations, Problem Solving, Communication, Conflict Resolution, Time Management
Sevierville, Tennessee, United States · On-site
Blue Chip Pros is a leading commercial cleaning business dedicated to the highest standards of quality and integrity. We specialize in customizing our services to your facility's needs. Our clients include commercial off…
Skills: Janitorial Work, Sanitization, Floor Care, Vacuuming, Waste Management
Knoxville, Tennessee, United States · On-site
Overview Anne Arundel Dermatology is hiring a Medical Assistant to join our outpatient dermatology clinic in Knoxville, TN. The Medical Assistant will assist Physicians and other Providers by preparing procedure trays, e…
Skills: Patient Triage, Vital Signs Measurement, Injections Administration, Medical Terminology, CPT and ICD-10 Coding
Sevierville, Tennessee, United States · On-site
Overview Patient Account Representative, CWHN LeConte Full Time, 75 Hours Per Pay Period, Day Shift Perinatal Overview: Fort Sanders Perinatal Center, part of Covenant Health, specializes in caring for women with high-ri…
Skills: Medical Billing, Insurance Verification, ICD-9 Coding, CPT Coding, Claims Filing
Sevierville, Tennessee, United States · On-site
Overview Patient Registration Specialist, Admitting and Registration PRN/OCC, Variable Hours & Shifts LeConte Medical Center Overview: LeConte Medical Center is a part of Covenant Health, our region’s top-performing heal…
Skills: Patient Registration, Data Entry, Insurance Verification, Customer Service, Medical Billing
Sevierville, Tennessee, United States · On-site
Health Navigator Role Description About Us: Main Street Health is the nation's largest provider of value-based care exclusively serving rural America. We believe in the old ways of medicine when healthcare was simpler. B…
Skills: Patient Relationship Management, Data Entry, Insurance Troubleshooting, Patient Education, Care Coordination
Sevierville, Tennessee, United States · On-site
$75k–$85k/yr
Who we are AvantStay delivers world class, authentic, tech-enabled short-term rental (“STR”) group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billi…
Skills: Property Management, People Management, Homeowner Relations, Staff Supervision, Operational Oversight
Sevierville, Tennessee, United States · On-site
Overview Financial Analyst, Region Finance Operations, Administration Full Time, 80 Hours Per Pay Period, Day Shift LeConte Medical Center Overview: LeConte Medical Center is a part of Covenant Health, our region’s top-p…
Skills: Financial Modeling, Financial Reporting, Variance Analysis, Forecasting, Labor Productivity Analysis
Sevier County, Tennessee, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Customer Service, Cash Handling, Communication Skills, Problem Solving, Multitasking
Sevierville, Tennessee, United States · Remote Solely
Camirand Travels is a growing travel business dedicated to helping individuals turn their passion for travel into income. We specialize in providing the tools, training, and support for motivated individuals to become su…
Skills: Client Services, Customer Service, Customer Support, Communication, Finance
Sevierville, Tennessee, United States · On-site
Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence. Major Duties a…
Skills: Customer Service, Cash Handling, Banking Operations, Communication Skills, Microsoft Office
Sevierville, Tennessee, United States · On-site
Overview Medical Assistant | Licensed Practical Nurse, Great Smokies Family Medicine Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medic…
Skills: Phlebotomy, Injections, Suturing, Patient Assessment, Vital Signs
Sevierville, Tennessee, United States · On-site
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial go…
Skills: Lending Skills, Customer Service, Loan Processing, Cash Handling, Credit Analysis
Sevierville, Tennessee, United States · On-site
$68k–$80k/yr
Job Title Property Manager, Multifamily Overlook at Allensville I & II (https://www.overlookatallensville.com/) Job Description Summary Property Managers are responsible for maintaining our communities to a market-ready …
Skills: Property Management, Budgeting, Forecasting, Lease Administration, Customer Service
Sevierville, Tennessee, United States · On-site
$17/hr–$19/hr
Guest Relations Representative Pay Range: $17.00 -19.00 per hour ($2.00/hr. shift differential for 2nd shift) Schedule 1: Mon. & Tues. Off, Tues. & Wed. 7 AM-3:30 PM, Fri.- Sun. 3-11:30 PM Schedule 2: Tues. & Wed. Off, T…
Skills: Guest Relations, Problem Solving, Communication, Conflict Resolution, Time Management
Sevierville, Tennessee, United States · On-site
Overview Patient Registration Specialist, Admitting and Registration PRN/OCC, Variable Hours and Shifts LeConte Medical Center Overview: LeConte Medical Center is a part of Covenant Health, our region’s top-performing he…
Skills: Clerical Services, Medical Transcription, Patient Scheduling, Inventory Management, Infection Control
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The Guest Experience Supervisor manages front desk operations, including processing guest check-ins, check-outs, and payment collection. They serve as the primary point of contact for guests, handling phone calls via PBX and initiating service recovery to ensure a seamless resort experience.
Candidates should have basic education or minimal related experience and the ability to operate standard office equipment. Strong communication skills, a professional attitude, and the physical ability to stand and walk for extended periods are required.
SUMMARY: Guest Experience Associates are the front line of front desk operations. They provide assistance to guests in person and over the phone, processing check-ins and check-outs, collecting payments, and maintaining accurate guest documentation. Associates are also responsible for ensuring documentation such as registration cards are provided to and completed by their guests and addressing any balances owed for services or goods. In addition, GSAs support add-on sales, initiate basic service recovery when concerns arise, and operate the PBX system. As the primary point of contact, GSAs ensure a seamless arrival and departure experience while representing the resort with professionalism and a guest-first attitude.
ESSENTIAL DUTIES AND RESPONSIBILITES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
EDUCATION and/or EXPERIENCE: Level 2
Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Level 3
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHMATICAL SKILLS: Level 2
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY: LEVEL 3
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
QUALIFICATIONS:
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activities:
Lifting activities:
Vision Requirements: Close vision, Peripheral vision
WORK ENVIRONMENT:
Noise Level: Moderate
Wilderness at the Smokies waterpark resort is the premier vacation and meeting destination in Sevierville, TN.
Wilderness at the Smokies Waterpark Resort is a premier vacation and meeting destination. Wilderness is a whole new concept of FUN for your Smoky Mountain vacation! Our Waterparks are Included with Your Stay! Wilderness is home to the Wild WaterDome, Tennessee’s Largest Indoor Waterpark, which features a see-through roof that will weather-proof your vacation and give you the opportunity to tan inside all year long. Along with year-round indoor waterpark fun, you will find two outdoor waterparks right outside your guest room door! And remember to check out the Adventure Forest dry, family adventure center. Featuring a 3 story ropes course, multi-level laser tag, black light mini-golf, mega arcade and much more!
Offices: 1424 Old Knoxville Hwy, Sevierville, TN 37924, US
There are currently 34 open administrative positions in Sevierville, TN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Covenant Health, Smoky Mountain Resorts, Anne Arundel Dermatology, SmartBank, University Physicians' Association, Inc. (UPA), among others. Browse the listings above to see every active employer.
Yes — 1 of the 34 open administrative positions offer remote or hybrid work (1 remote, 0 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
