Bastrop, Louisiana, United States · On-site
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Sales, Collections, Customer service, Account management, Tax preparation
Indianapolis, Indiana, United States · On-site
$15/hr–$19/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Loan sales, Collections, Tax preparation, Customer service, Outbound calling
Bloomfield, New Mexico, United States · On-site
The Branch Manager is responsible for driving branch growth, portfolio performance, and profitability through loan production, tax preparation growth, customer retention, and delinquency management in a performance-drive…
Skills: Branch management, Loan production, Portfolio management, Delinquency management, Customer retention
Rock Falls, Illinois, United States · On-site
$38k–$40k/yr
World Finance, a five-time winner of the Top Workplaces USA award and Newsweek’s America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. W…
Skills: Leadership, Management, Customer service, Operational support, Mentoring
Mishawaka, Indiana, United States · On-site
$15/hr–$18/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Lending Skills, Customer Service, Loan Processing, Cash Handling, Account Collection
Livingston, Tennessee, United States · On-site
$16/hr–$17/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Sales, Collections, Customer service, Account management, Tax preparation
Easley, South Carolina, United States · On-site
$19/hr–$21/hr
The Assistant Manager role is built for candidates who want to lead a branch of their own one day. Working closely with the Branch Manager, the Assistant Manager gains hands-on exposure to branch operations while driving…
Skills: Loan sales, Collections, Tax preparation, Customer service, Account management
Indianapolis, Indiana, United States · On-site
$17/hr–$19/hr
World Finance, a five-time winner of the Top Workplaces USA award and Newsweek’s America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. W…
Skills: Customer service, Financial services, Loan processing, Cash handling, Problem-solving
Matteson, Illinois, United States · On-site
$36k–$43k/yr
World Finance, a five-time winner of the Top Workplaces USA award and Newsweek’s America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. W…
Skills: Leadership, Operational management, Customer service, Team mentoring, Financial product promotion
Garland, Texas, United States · On-site
$15/hr–$18/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Loan sales, Collections, Tax preparation, Customer service, Outbound calling
Duncanville, Texas, United States · On-site
$16/hr–$17/hr
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial go…
Skills: Customer service, Bilingual, Lending, Cash handling, Loan processing
Grand Prairie, Texas, United States · On-site
$15/hr–$16/hr
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial go…
Skills: Lending Skills, Customer Service, Loan Processing, Cash Handling, Account Collection
Indianapolis, Indiana, United States · On-site
$17/hr–$19/hr
World Finance, a five-time winner of the Top Workplaces USA award and Newsweek’s America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. W…
Skills: Customer service, Financial services, Loan processing, Cash handling, Problem-solving
Waycross, Georgia, United States · On-site
$15/hr–$18/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Sales, Collections, Customer service, Account management, Tax preparation
Alamo, Texas, United States · On-site
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial go…
Skills: Sales, Customer service, Collections, Account management, Tax preparation
Louisa, Kentucky, United States · On-site
$15/hr–$17/hr
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial go…
Skills: Customer service, Lending, Cash handling, Loan processing, Financial services
Dallas, Texas, United States · On-site
$15/hr–$18/hr
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial go…
Skills: Bilingual Spanish, Customer Service, Loan Processing, Cash Handling, Credit Analysis
Paintsville, Kentucky, United States · On-site
$15/hr–$22/hr
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial go…
Skills: Loan sales, Collections, Tax preparation, Customer service, Outbound calling
Tahlequah, Oklahoma, United States · On-site
$39k–$49k/yr
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial go…
Skills: Customer Service, Team Leadership, Mentoring, Delegation, Sales
Easley, South Carolina, United States · On-site
$42k–$46k/yr
The Branch Manager is responsible for driving branch growth, portfolio performance, and profitability through loan production, tax preparation growth, customer retention, and delinquency management in a performance-drive…
Skills: Loan production, Tax preparation, Portfolio management, Delinquency management, Customer outreach
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The Financial Services Representative is responsible for driving loan sales, managing delinquent accounts, and preparing tax returns for customers. This role involves high-volume outbound calling, in-person customer service, and maintaining accurate financial records.
Candidates must have a high school diploma or equivalent and a valid driver's license with reliable transportation. Experience in sales, collections, or customer service is required, along with the ability to handle high-volume calls and meet performance goals.
Compensation
$15 per hour, based on experience and location, plus performance-based bonus opportunities. Total earnings increase with strong individual and branch performance.
Why Join World:
Strong growth opportunities – Many of our leaders, including executives, started in this role
Promote-from-within culture – A large percentage of team members advance into leadership roles
Performance-based earnings – Bonus opportunities tied to branch results
Comprehensive benefits for all stages of life – Including major medical, dental, vision, life insurance, long-term disability, and free mental health support
Retirement and time off – 401(k) with company match, paid holidays, and vacation time
Community focus – Paid volunteer time and a strong commitment to giving back
Work-life balance – Predictable schedules with a focus on time outside of work
About World Finance:
World Finance has been recognized as a Top Workplace USA for six consecutive years and a Newsweek Most Trustworthy Company. Since 1962, we have helped millions of customers meet their financial needs through personal loans, tax services, and credit-building solutions. With over 1,000 branches across 16 states, we are committed to serving the communities where we live and work.
Essential Duties and Responsibilities:
Drive and close loan sales by taking applications, explaining terms, and asking for the business
Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation; thrive in a high-volume, phone-intensive environment
Manage delinquent accounts by securing payments and setting payment arrangements
Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services
Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions in compliance with company policies and applicable regulations
Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution
Process payments, account updates, tax-related documentation, and document all activity in company systems
Maintain accurate and compliant records, including timely credit denial letters and required tax documentation
Handle and balance cash, and complete required bank runs to deliver deposits
Follow company policies, procedures, and regulatory requirements
Complete required training and meet performance expectations for sales, collections, tax preparation, and account management
Basic Requirements:
High school diploma or equivalent
Valid driver’s license, reliable transportation, and current insurance
Must be able to independently perform all required bank runs, including transporting deposits, without relying on non-employees for transportation
Ability to obtain required insurance licensing
Experience & Skills:
Experience in sales, customer service, collections, or account management with measurable results
Proven ability to handle high-volume calls and difficult customer conversations
Track record of meeting or exceeding goals in a fast-paced environment
Strong communication, problem-solving, and organizational skills
Basic computer skills with accurate and consistent data entry
Preferred Backgrounds:
Experience in banking, retail, restaurants, hospitality, collections, call centers, insurance, healthcare front office, or similar customer-facing roles is preferred.
Physical and Environmental Requirements:
Office based role with standard lighting and noise levels
Regular in-person attendance during scheduled work hours is essential; occasional extended hours or weekend work may be required based on business needs
Combination of stationary work and regular movement throughout the office, including occasional walking, standing, bending, reaching, and similar activities
Occasional light lifting, pushing, or pulling of office materials (generally up to 30 pounds)
Ability to perform computer work, handle documents, and communicate information effectively
Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
May assist with general office upkeep to maintain a professional environment
Occasional local travel to offsite locations and banks as required for business purposes
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. The duties listed are the essential functions of this position. Reasonable accommodations may be made unless they create an undue hardship to the Company. Physical and environmental requirements are representative of those needed to successfully perform the job.
We are the financial partner with heart, offering personal loan & tax solutions to the communities we serve.
We are the financial partner with heart, offering personal loan and tax solutions to the communities we serve. Proud Top Workplace in the US for three years in a row. Georgia NMLS ID#: 2032867
Offices: 104 S Main St, Greenville, South Carolina 29601, US
We are the financial partner with heart, offering personal loan & tax solutions to the communities we serve.
We are the financial partner with heart, offering personal loan and tax solutions to the communities we serve. Proud Top Workplace in the US for three years in a row. Georgia NMLS ID#: 2032867
Offices: 104 S Main St, Greenville, South Carolina 29601, US
