Belleville, Illinois, United States · On-site
$16/hr–$18/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Sales, Collections, Customer service, Account management, Tax preparation
Cordele, Georgia, United States · On-site
$15/hr–$18/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Loan sales, Collections, Tax preparation, Customer service, Outbound calling
Lexington, Tennessee, United States · On-site
$17/hr–$21/hr
World Finance, a five-time winner of the Top Workplaces USA award and Newsweek’s America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. W…
Skills: Customer service, Financial services, Problem-solving, Cash handling, Loan processing
Fort Wayne, Indiana, United States · On-site
$36k–$39k/yr
World Finance, a five-time winner of the Top Workplaces USA award and Newsweek’s America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. W…
Skills: Leadership, Coaching, Customer Service, Strategic Thinking, Interpersonal Communication
La Grange, Texas, United States · On-site
$15/hr–$17/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Sales, Customer service, Collections, Account management, Tax preparation
Spartanburg, South Carolina, United States · On-site
World Finance, a five-time winner of the Top Workplaces USA award and Newsweek’s America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. W…
Skills: Customer service, Financial services, Problem-solving, Cash handling, Loan processing
Rock Hill, South Carolina, United States · On-site
$15/hr–$19/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Sales, Collections, Customer service, Account management, Tax preparation
Charleston, South Carolina, United States · On-site
$15/hr–$19/hr
World Finance, a five-time winner of the Top Workplaces USA award and Newsweek’s America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. W…
Skills: Customer service, Financial services, Problem-solving, Cash handling, Loan processing
Gadsden, Alabama, United States · On-site
$15/hr–$17/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Loan sales, Collections, Tax preparation, Customer service, Outbound calling
Gadsden, Alabama, United States · On-site
World Finance, a five-time winner of the Top Workplaces USA award and Newsweek’s America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. W…
Skills: Leadership, Management, Customer service, Operational support, Mentoring
Charleston, South Carolina, United States · On-site
$36k–$43k/yr
World Finance, a five-time winner of the Top Workplaces USA award and Newsweek’s America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. W…
Skills: Leadership, Operational management, Customer service, Mentoring, Team development
Jacksonville, Alabama, United States · On-site
The Branch Manager is responsible for driving branch growth, portfolio performance, and profitability through loan production, tax preparation growth, customer retention, and delinquency management in a performance-drive…
Skills: Loan production, Tax preparation, Portfolio management, Delinquency management, Customer outreach
Fort Mill, South Carolina, United States · On-site
$15/hr–$20/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Sales, Collections, Customer service, Tax preparation, Account management
McComb, Mississippi, United States · On-site
$15/hr–$19/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Loan sales, Collections, Tax preparation, Customer service, Outbound calling
Mishawaka, Indiana, United States · On-site
$36k–$43k/yr
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial go…
Skills: Customer service, Team leadership, Mentoring, Delegation, Financial services
Gautier, Mississippi, United States · On-site
$15/hr–$19/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Loan sales, Collections, Tax preparation, Customer service, Outbound calling
Avon, Indiana, United States · On-site
$38k–$43k/yr
The Branch Manager is responsible for driving branch growth, portfolio performance, and profitability through loan production, tax preparation growth, customer retention, and delinquency management in a performance-drive…
Skills: Loan production, Tax preparation, Portfolio management, Delinquency management, Customer outreach
Missouri, United States · On-site
As a District Manager, you will oversee assigned offices and manage day‑to‑day operations to ensure all operational goals, policies, and performance standards are met. Essential Duties and Responsibilities include the fo…
Skills: Team Management, Hiring, Training, Compliance, Operations Management
Higginsville, Missouri, United States · On-site
$17/hr–$19/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Sales, Collections, Customer service, Account management, Tax preparation
Independence, Missouri, United States · On-site
$18/hr–$20/hr
The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily …
Skills: Sales, Collections, Customer service, Account management, Tax preparation
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The Financial Services Representative is responsible for driving loan sales, managing delinquent accounts, and preparing tax returns for customers. They must conduct high-volume outbound calling and provide in-person financial services while maintaining accurate records and meeting performance goals.
Candidates must have a high school diploma or equivalent and a valid driver's license with reliable transportation. Experience in sales, collections, or customer service is required, along with the ability to handle high-volume calls and perform bank runs.
Compensation
$16–$18 per hour, based on experience and location, plus performance-based bonus opportunities. Total earnings increase with strong individual and branch performance.
Why Join World:
Strong growth opportunities – Many of our leaders, including executives, started in this role
Promote-from-within culture – A large percentage of team members advance into leadership roles
Performance-based earnings – Bonus opportunities tied to branch results
Comprehensive benefits for all stages of life – Including major medical, dental, vision, life insurance, long-term disability, and free mental health support
Retirement and time off – 401(k) with company match, paid holidays, and vacation time
Community focus – Paid volunteer time and a strong commitment to giving back
Work-life balance – Predictable schedules with a focus on time outside of work
About World Finance:
World Finance has been recognized as a Top Workplace USA for six consecutive years and a Newsweek Most Trustworthy Company. Since 1962, we have helped millions of customers meet their financial needs through personal loans, tax services, and credit-building solutions. With over 1,000 branches across 16 states, we are committed to serving the communities where we live and work.
Essential Duties and Responsibilities:
Drive and close loan sales by taking applications, explaining terms, and asking for the business
Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation; thrive in a high-volume, phone-intensive environment
Manage delinquent accounts by securing payments and setting payment arrangements
Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services
Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions in compliance with company policies and applicable regulations
Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution
Process payments, account updates, tax-related documentation, and document all activity in company systems
Maintain accurate and compliant records, including timely credit denial letters and required tax documentation
Handle and balance cash, and complete required bank runs to deliver deposits
Follow company policies, procedures, and regulatory requirements
Complete required training and meet performance expectations for sales, collections, tax preparation, and account management
Basic Requirements:
High school diploma or equivalent
Valid driver’s license, reliable transportation, and current insurance
Must be able to independently perform all required bank runs, including transporting deposits, without relying on non-employees for transportation
Ability to obtain required insurance licensing
Experience & Skills:
Experience in sales, customer service, collections, or account management with measurable results
Proven ability to handle high-volume calls and difficult customer conversations
Track record of meeting or exceeding goals in a fast-paced environment
Strong communication, problem-solving, and organizational skills
Basic computer skills with accurate and consistent data entry
Preferred Backgrounds:
Experience in banking, retail, restaurants, hospitality, collections, call centers, insurance, healthcare front office, or similar customer-facing roles is preferred.
Physical and Environmental Requirements:
Office based role with standard lighting and noise levels
Regular in-person attendance during scheduled work hours is essential; occasional extended hours or weekend work may be required based on business needs
Combination of stationary work and regular movement throughout the office, including occasional walking, standing, bending, reaching, and similar activities
Occasional light lifting, pushing, or pulling of office materials (generally up to 30 pounds)
Ability to perform computer work, handle documents, and communicate information effectively
Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking
Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically
May assist with general office upkeep to maintain a professional environment
Occasional local travel to offsite locations and banks as required for business purposes
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. The duties listed are the essential functions of this position. Reasonable accommodations may be made unless they create an undue hardship to the Company. Physical and environmental requirements are representative of those needed to successfully perform the job.
We are the financial partner with heart, offering personal loan & tax solutions to the communities we serve.
We are the financial partner with heart, offering personal loan and tax solutions to the communities we serve. Proud Top Workplace in the US for three years in a row. Georgia NMLS ID#: 2032867
Offices: 104 S Main St, Greenville, South Carolina 29601, US
We are the financial partner with heart, offering personal loan & tax solutions to the communities we serve.
We are the financial partner with heart, offering personal loan and tax solutions to the communities we serve. Proud Top Workplace in the US for three years in a row. Georgia NMLS ID#: 2032867
Offices: 104 S Main St, Greenville, South Carolina 29601, US
