Derby, England, United Kingdom · On-site
$35k–$40k/yr
Business Unit : Customer Solutions Division : CS CC Customer Delivery Pay Grade Level : Level 1 - Administrator /Advisor Post end date : 23-Aug-26 Salary Range £35,000 - £39,000 Role Type : Secondment Secondment length :…
Skills: Team leadership, Customer experience, Operational management, Performance monitoring, Conflict resolution
Derby, England, United Kingdom · On-site
Elevate your career at Wood County Hospital, where you're not just a number – you're a vital part of a team making a real difference. Registration Representative / FT / Days The Registration Representative ensures accura…
Skills: Patient registration, Data collection, Insurance verification, Medical documentation, Billing support
Derby, England, United Kingdom · On-site
Fixed-term position mid-August to 30 October 2026 Lead the development and publication of key Ministerial Services information material Join a high-profile programme supporting the transition to the 55th Executive Work w…
Skills: Editorial management, Proofreading, Copy-editing, Project coordination, Stakeholder management
Derby, England, United Kingdom · On-site
Job Description We have an exciting opportunity for a patient centred Treatment Coordinator to provide support to our 8-surgery, award-winning practice, Cosmetic White Smiles in Derby. This will be a blended role mainly …
Skills: Dental nursing, Treatment coordination, Patient care, Communication, Relationship building
Derby, England, United Kingdom · On-site
Elevate your career at Wood County Hospital, where you're not just a number – you're a vital part of a team making a real difference. Registration Representative / Per Diem The Registration Representative ensures accurat…
Skills: Patient Registration, Data Collection, Insurance Verification, Medical Documentation, Billing Support
Derby, England, United Kingdom · On-site
Elevate your career at Wood County Hospital, where you're not just a number – you're a vital part of a team making a real difference. Environmental Services Tech / Full Time / Evenings The Environmental Services Tech ens…
Skills: Cleaning, Disinfection, Sanitation, Waste management, Linen handling
Derby, England, United Kingdom · Remote Solely
$60k–$100k/yr
Are you an experienced mortgage advisor who knows you could earn more, but does not want to lose the lead flow, support and operational structure that makes your current role work? The Mortgage Experts is built for quali…
Skills: Mortgage advice, Client relationship management, Pipeline management, Protection business, Business development
Derby, England, United Kingdom · On-site
Company Description Contract: Permanent or FTC Salary: circa £25,500 Location: Derby Days of Work: 5 from 7 to include weekends Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst en…
Skills: Administrative, Warehouse operations, Customer service, Communication, Microsoft Office
Derby, England, United Kingdom · On-site
Company Description Contract: Permanent or FTC Salary: circa £28,200Location: Derby Days of Work: 5 from 7 to include weekends Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ens…
Skills: Financial reporting, Payroll management, Purchase order processing, Invoice coding, Absence management
Derby, England, United Kingdom · On-site
Company Description Hours: 37.5 Hours per WeekSalary: £24,784.50Location: DerbyDays of Work: Monday to Friday - occasional Saturdays (1 out of 4)Hours of Work: 08:30 - 17:00 Join us on our journey as we aim to be the UK’…
Skills: Customer service, Problem solving, Communication skills, Telephone manner, Administration skills
Derby, England, United Kingdom · On-site
Customs Process Administrator Location: Derby, UK Keep global trade moving with Maersk At Maersk, we're transforming global logistics by connecting the world through simplified supply chains. As a Customs Process Adminis…
Skills: Customs declarations, Customs documentation, Customs legislation, HMRC regulations, CHED declarations
Derby, England, United Kingdom · On-site
This is an excellent opportunity for a confident and customer-focused individual who enjoys investigating issues, solving problems and working collaboratively with operational teams to deliver excellent customer service.…
Skills: Customer service, Complaints handling, Problem-solving, Investigation, Communication
Derby, England, United Kingdom · On-site
Company Description DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a tur…
Skills: Logistics management, Warehouse operations, Distribution management, P&L management, Team leadership
Derby, England, United Kingdom · On-site
Company Description DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a tur…
Skills: Logistics management, People management, Team leadership, Communication skills, Decision-making
Derby, England, United Kingdom · Hybrid
Join Our Journey as a Service Planning and Delivery Manager! Location: Derby with Hybrid working options Contract: Permanent Company: Arriva Road Transport Services (ARTS) Salary: £33,288 + on call About Us: At Arriva Ro…
Skills: Service planning, Logistics management, Stakeholder management, Data analysis, Scheduling
Derby, England, United Kingdom · On-site
Front of House Team Member Derby FWC| Customer | Permanent| Part time Up to £26,707.20 pro-rata depending on experience 6 hours per week Making a great first impression is really important. That’s why we need the right p…
Skills: Customer service, Communication, Attention to detail, Initiative, Microsoft Word
Derby, England, United Kingdom · Hybrid
Job Description Technical Assistant – Aftermarket Operations Derby or London Kings Place/ Hybrid (3 office days a week) Full Time We are recruiting a Technical Assistant for the Director of Aftermarket Operations and the…
Skills: Verbal communication, Written communication, Programme management, Stakeholder management, Analytical approach
Derby, England, United Kingdom · Hybrid
$45k–$55k/yr
Our mission is to deliver clean, affordable energy for all. Rolls Royce SMR provides a British solution to a global energy challenge, leading the way in Small Modular Reactor technology and shaping the UK’s premier green…
Skills: Commercial contracting, Pricing activities, Contract drafting, Negotiation, Document management
Derby, England, United Kingdom · Hybrid
$32k–$39k/yr
Our mission is to deliver clean, affordable energy for all. Rolls‑Royce SMR provides a British solution to a global energy challenge, leading the way in Small Modular Reactor technology and shaping the UK’s premier green…
Skills: Commercial contracting, Pricing models, Contract management, Document management, Stakeholder management
Derby, England, United Kingdom · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Building maintenance, Facilities management, Preventative maintenance, Project management, Problem-solving
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Team Leader is responsible for managing a team of digital specialists to deliver an exceptional customer experience across WhatsApp, Trust Pilot, and social channels. They will oversee daily operations, handle escalations, and drive performance improvements while fostering a supportive and engaging team culture.
The role requires an experienced people leader who is enthusiastic, positive, and committed to driving customer experience ambitions. Candidates should be flexible, capable of solving problems in an evolving environment, and possess a caring attitude toward team development and customer needs.
Business Unit : Customer Solutions
Division : CS CC Customer Delivery
Pay Grade Level : Level 1 - Administrator /Advisor
Post end date : 23-Aug-26
Salary Range £35,000 - £39,000
Role Type : Secondment
Secondment length : 12 Months
Recruiter : Daniel McCormack
Manager Name : Ed O’Connor
Are you looking to change your career? Wanting to join somewhere, where you’ll get a career, not just a job? Well, you have come to the right place, as we’re looking for people to help us make a big drop in our ocean. And we need people to help us make our vision a reality.
Working in Customer Hub, you’ll be at the heart of everything we do - leading teams of great people who do more, because we care. Working with our customers, you’ll be curious about their needs and not be afraid/ have courage to say when we can do more. Put simply, you’ll be responsible for delivering an outrageously amazing customer experience you’ll be proud of.
In this role, you will lead a team of Digi water specialists. As your own “mini-water supplier” you will have full accountability for the happiness and service of all our customers who choose to interact with us through WhatsApp, Trust Pilot and our Social channels.
Leading a small autonomous team, you will be responsible for delivering excellence in every part of the customers experience for your unique customer base. Working closely with your customer manager and team, you will have autonomy over decisions related to operational processes, prioritisation of work, financial discretion for resolving customer issues and the ability to implement cutting edge ideas that improve the lives of your team and our customers.
Creating a culture that people love, will be key! Embracing empowerment, celebrating our mistakes (what we learn is vital) and investing in your team is something you’re passionate about. Caring for your team’s well-being, development, motivation and engagement will contribute to building the world’s best, most efficient caring Customer team.
This role will be based in our contact centre in Derby, Pride Park. You’ll be office based, working 37 hours per week covering our operating window of Monday to Friday 8am – 8pm and Saturday and Sunday 9am – 5pm.
Customers are at the centre of everything we do. You’ll need to be willing to go to the ends of the earth to keep our customers impressed and excited.
We are an evolving team, which means we don’t always get it right. We take everything as a learning curve and expect you to be spotting problems and coming up with solutions to help us continually improve.
We’re looking for experienced people leaders who are enthusiastic, positive, and committed to driving our customer experience ambitions. Get ready for an ever-changing environment! We’re constantly looking at ways to make the lives of our customers and teams more awesome, so there is constant testing and learning. No matter the situation, we expect you to be flexible with your time and excited to take on the challenge.
And when it comes to the skills and experiences we’re looking for, don’t get too hung up on that. We’re just looking for people with the right character, positivity, and a caring attitude – and welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.
THE ROLE OF A TEAM LEADER
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite perks that you’ll get being part of the Seven Trent family:
We can't wait to hear from you
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.
And if this has sparked your curiosity, and you're wanting to find out even more, search #LifeAtSevernTrent on social media or view us on Glassdoor.
Life. At Severn Trent. Our people are what makes us and caring for our wonderful water is at the heart of what we do.
Water is wonderful. Without it we’d be lost. With it, everything’s possible. For every toothbrush, for every loo flushed. For the hot showers, the cool drinks, the cups of tea. But it’s not just at the heart of our homes. It’s at the heart of everything — our schools, our businesses, our hospitals. Saving lives, helping communities thrive. We’re Severn Trent, a diverse and amazing group of people who want to keep it that way. We bring you clean water and we take it away safely too. But it’s not just what we do — it’s how we do it: not just talking, but going over and above. Stepping up and rolling our sleeves up. It’s because we care. Not only about our water, but about our corner of the country. And we care for the amazing people who make all this possible. Don’t just take our word for it; we’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here. At Severn Trent, we do more, because we care.
Offices: 2 St Johns Street, Coventry, England CV1 2, GB
There are currently 83 open administrative positions in Derby, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Wood County Hospital, IVC Evidensia, Nuffield Health Tunbridge Wells Hospital, Rolls-Royce SMR, DPD UK, among others. Browse the listings above to see every active employer.
Yes — 25 of the 83 open administrative positions offer remote or hybrid work (5 remote, 20 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
