Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Healthcare Grievance Champion is responsible for se…
Skills: Healthcare knowledge, Grievance resolution, Coaching, Leadership, Compliance
Davao City, Davao Region, Philippines · Hybrid
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Team Leader is responsible for overseeing the day-t…
Skills: Healthcare Operations, Team Leadership, Coaching, Performance Management, Customer Service
Davao City, Davao Region, Philippines · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Healthcare SME is responsible for serving as a subj…
Skills: Healthcare knowledge, Coaching, Grievance resolution, Escalation management, Compliance
Davao City, Davao Region, Philippines · On-site
Are you a highly organized individual with good English and a desire to grow? Have you worked in customer service or spoken with American clients before? I so, Snapscale wants to meet you! We're hiring motivated individu…
Skills: English communication, Customer service, Electronic medical records, Insurance verification, Triage
Davao City, Davao Region, Philippines · On-site
About the Job: Are you someone who thrives on helping others and creating meaningful interactions? We’re looking for a Customer Service Representative to join our dynamic team. In this role, you’ll be the first point of …
Skills: Customer service, Communication, Active listening, Attention to detail, Problem solving
Davao City, Davao Region, Philippines · Remote Solely
About the Role Snapscale is seeking a highly organized and proactive Spanish Bilingual Virtual Assistant to support a U.S.-based client in a remote setup. This role is ideal for candidates with strong administrative, cus…
Skills: Virtual assistance, Administrative support, Customer service, Bilingual, Spanish
Davao City, Davao Region, Philippines · Remote Solely
About the Role: Snapscale is looking for a skilled and experienced Dental Virtual Assistant – US Private Clinic Experience Required who can work remotely to support US-based dental practice. This role is ideal for candid…
Skills: Insurance Verification, Patient Scheduling, EMR/EHR Systems, Dental Billing, Dental Coding
Davao City, Davao Region, Philippines · On-site
About BDO BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy,…
Skills: Banking operations, Customer service, Transaction processing, Cash handling, Communication
Davao City, Davao Region, Philippines · On-site
About BDO BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy,…
Skills: Banking operations, Customer service, Transaction processing, Cash handling, Communication
Davao City, Davao Region, Philippines · Remote Solely
Overview: Snapscale is seeking a dedicated and highly organized Registered Nurse (RN) to join our team as a US Healthcare Coordinator in a remote setup. This role is ideal for nurses looking to transition into a virtual …
Skills: Registered Nurse, Healthcare coordination, Administrative support, Patient records management, Scheduling
Davao City, Davao Region, Philippines · On-site
Overview: Snapscale is seeking a dedicated and highly organized Registered Nurse (RN) who can work onsite to join our team as a US Healthcare Coordinator. This role is ideal for nurses looking to transition into a virtua…
Skills: Registered Nurse, Clinical coordination, Patient records management, Scheduling, Insurance verification
Davao City, Davao Region, Philippines · Remote Solely
$90k–$110k/mo
Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies build high-performing teams across executive assistance, administrative support, customer support…
Skills: Inside Sales, Team Leadership, Sales Coaching, Pipeline Management, CRM Management
Davao City, Davao Region, Philippines · On-site
About the Role: Snapscale is seeking an experienced Verification of Benefits (VOB) Specialist with Ophthalmology experience to support a U.S.-based Ophthalmology clinic in an onsite setup. This role is responsible for ve…
Skills: Insurance Verification, Prior Authorization, Patient Scheduling, EMR/EHR Management, Inbound Call Handling
Davao City, Davao Region, Philippines · On-site
Snapscale is seeking a skilled Medical Virtual Assistant to support US-based healthcare providers. If you have excellent communication skills, strong attention to detail, and a passion for delivering exceptional patient …
Skills: Insurance Verification, EMR/EHR Management, Patient Scheduling, Inbound Calling, Outbound Calling
Davao City, Davao Region, Philippines · Hybrid
About the Project TSMG is supporting a large-scale Robotics AI data collection project that helps improve artificial intelligence and robotics systems through real-world video recordings. To support this initiative, we a…
Skills: Community Outreach, Participant Recruitment, Relationship Management, Scheduling, Interpersonal Communication
Davao City, Davao Region, Philippines · Remote Solely
Snapscale is seeking an Intermediate Medical Virtual Assistant with experience in the US pharmaceutical sector to support healthcare professionals remotely. The ideal candidate will assist with various administrative tas…
Skills: Pharmaceutical Experience, Medication Coordination, Patient Chart Preparation, Prescription Refill Management, EMR/EHR Systems
Davao City, Davao Region, Philippines · On-site
About the Role: Snapscale is seeking a skilled Medical Virtual Assistant with pharmaceutical experience to support a US-based healthcare practice. This role is ideal for candidates with a strong background in pharmacy op…
Skills: Pharmaceutical Experience, Pharmacy Operations, Medication Coordination, Healthcare Administration, Patient Chart Preparation
Davao City, Davao Region, Philippines · Remote Solely
Texas RN License Required | 100% Remote | Full-Time | U.S. Business Hours (CST)Make a Bigger Impact—Without Leaving Home. Are you a U.S. Registered Nurse (USRN) with an active Texas RN License who enjoys coaching, mentor…
Skills: Nursing Assessment, Care Planning, Clinical Documentation, Telehealth, HIPAA Compliance
Davao City, Davao Region, Philippines · Hybrid
$38k–$41k/mo
About the Job: We are seeking a detail-oriented and reliable Bookkeeper to join our growing team. In this role, you will be responsible for maintaining accurate financial records, managing day-to-day accounting transacti…
Skills: QuickBooks, Accounts Payable, Accounts Receivable, Bank Reconciliation, Financial Reporting
Davao City, Davao Region, Philippines · On-site
About the Job: The Medical Billing Specialist will support daily operations by managing billing processes, claim submissions, payment posting, and account follow-ups for services. In this role, you will work closely with…
Skills: Medical Billing, Claims Processing, Payment Posting, Denial Management, Accounts Receivable
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The Grievance Champion serves as a subject matter expert providing floor support, coaching, and grievance resolution assistance for healthcare contact center operations. This role acts as a liaison between frontline agents and leadership to ensure regulatory compliance and drive performance improvement.
Candidates should have at least 3 years of healthcare customer service or BPO experience and familiarity with healthcare case management systems. An associate degree in a related field is preferred, along with strong leadership and coaching capabilities.
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
The Healthcare Grievance Champion is responsible for serving as a subject matter expert and senior-level support resource for U.S. healthcare contact center operations. This role provides floor support, coaching, grievance resolution assistance, process guidance, and escalation management while ensuring compliance with client, regulatory, and operational requirements.
The position acts as a liaison between frontline agents, leadership, quality, training, and operations teams to drive performance improvement, enhance customer experience, and support successful resolution of complex member and provider inquiries. The ideal candidate possesses strong healthcare knowledge, leadership capabilities, coaching skills, and experience supporting Medicare, Medicaid, Marketplace, Commercial Health Plans, Managed Care, Provider Services, or Grievance and Appeals programs.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
About VXI Global Solutions VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000+ employees in 43 locations in North America, Asia, Europe, and the Caribbean. VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world’s most respected brands. VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines. For more information, visit www.vxi.com. Contact Us: [email protected] Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics
Offices: 515 S Figueroa St, Suite 600, Los Angeles, California 90071, US · SM Cyberzone 2 Buendia Jupiter co., Zodiac St.,, Brgy Bel Air, Makati City, Manila 1226, PH · 8F Building 1 No. 500 Zhangheng Road, Pudong District, Shanghai, China 201204, CN · 3rd floor, 13929 Center Lake Drive, Building 4.1, Austin, Texas 78753, US · 2002 W loop 289, Lubbock, Texas, Texas 79407, US
There are currently 65 open administrative positions in Davao City, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Snapscale, VXI Global Solutions, FGC+, Full Potential Solutions, BDO Unibank, among others. Browse the listings above to see every active employer.
Yes — 25 of the 65 open administrative positions offer remote or hybrid work (21 remote, 4 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
