The Millennium Group

Facilities Services1,001-5,000 employeesWebsite

Open Roles

The Millennium Group (TMG) is an award-winning business process outsourcing firm within the Facilities Services industry. With a team of over 1,500 associates nationwide, TMG focuses on providing print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. The Millennium Group is currently hiring for 39 open positions. Ten of those positions are detailed below: * **Indexing & Imaging Associate:** This on-site role involves opening mail, preparing documents for scanning, ensuring image clarity, and storing documents. Applicants must have a high school diploma or equivalent, be proficient in Microsoft Outlook, Word, and Excel, and be able to type 55 WPM. * **Switchboard Operator:** This on-site position requires answering incoming calls, forwarding them to the correct individuals, and assisting with mail center duties. A high school diploma, knowledge of administrative and clerical procedures, and customer service focus are required. * **PT Mail Service Associate (4PM - 8PM M_F):** This on-site role is for those who are seeking a part-time position. Responsibilities include handling mail, digital mail tasks (scanning, emailing), material transport, and preparing shipments. This role requires experience in Mail/Print services and working with Microsoft Office Software. * **Customer Service Associate:** This on-site position focuses on mailroom operations. Responsibilities include receiving and delivering mail and packages, processing accountable mail, and providing customer service. The role requires a high school diploma, relevant experience, and MS-Office proficiency. * **Shipping & Receiving Associate:** This on-site position handles incoming and outgoing packages, including preparing and shipping via UPS. This role requires HazMat training, forklift certification, and experience with inventory management. * **National Account Manager (Mail, Print, Office Services):** This on-site position manages services in multiple locations. Responsibilities include ensuring Service Level Agreements (SLAs) are met, supervising staff, and preparing reports. A 4-year college degree is preferred. * **Mail Services Associate M-F 9am-3pm:** This on-site position involves receiving, sorting, and distributing incoming mail, preparing courier shipments, and maintaining records. Requirements include a high school diploma, mailroom or FedEx/UPS experience, and proficiency in MS-Office. * **Sr. Office Services Associate:** This on-site position supports all office operations and assists the on-site Account Manager. Responsibilities include mail services, shipping/receiving, switchboard operation, and print & reprographics. Requires office services experience and Microsoft product experience. * **Help Desk / Switchboard Operator:** This on-site position serves as the first point of contact for callers, managing a multi-line telephone system. The ideal candidate will be customer-focused and detail-oriented. * **National Office Service Account Manager:** This on-site position involves managing services in multiple locations to meet SLAs and quality metrics. Requires the supervision of staff, client partnership, and reporting. The Millennium Group uses a variety of technologies. These include: * Document Processing * Data Entry * Administrative Services * Microsoft Outlook, Word, Excel, PowerPoint, and Teams * Shipping and Receiving systems (e.g., UPS) * CAFM Systems The available positions are primarily on-site. There are no remote roles listed. 1. **What are the required qualifications for the Indexing & Imaging Associate position?** Applicants must have a high school diploma or equivalent, pass background checks, and be proficient in Microsoft Outlook, Word, and Excel. The ability to type 55 WPM is also required. 2. **What are the responsibilities of the Switchboard Operator?** The Switchboard Operator is responsible for answering incoming calls, forwarding them to the correct recipient, and assisting in the Mail Center with sorting, posting, and delivering mail. 3. **What skills are needed for the PT Mail Service Associate position?** This role requires 2-5 years of mail/print service experience, 1-3 years of Microsoft Office experience, customer service skills, and communication skills. 4. **What are the responsibilities of the Customer Service Associate?** The Customer Service Associate will receive and deliver incoming mail and packages, sort mail, and process outgoing packages. 5. **What experience is preferred for the Help Desk / Switchboard Operator?** 1-2 years of experience in a Help Desk, Switchboard, or customer service environment is preferred. Experience with CAFM systems is a plus. 6. **What software proficiency is required for the National Account Manager roles?** Strong proficiency in the Microsoft Product Suite, including Word, Excel, PowerPoint, Outlook, and Teams, is a requirement. 7. **Is physical stamina required for any of the listed positions?** Yes, the Shipping & Receiving Associate, PT Mail Service Associate, Mail Services Associate, and Sr. Office Services Associate roles all require the ability to lift up to 50 pounds or have physical stamina to move mail.

About the Company

The Millennium Group, a Minority and Woman Owned Business Enterprise, is a global provider of outsourced Document Processing and Workplace Services including Mail, Ship/Receive, Print, and Back Office services to businesses across every industry With scale, global expertise, integrated solutions, and innovative technology, we deliver meaningful benefits by enhancing the employee experience, delivering cost efficiencies, mitigating risk and creating tangible value across businesses worldwide. Visit us at www.tmgofficeservices.com.

Quick Facts

Founded

1984

About the Company

Quick Facts

Open Positions

Frequently Asked Questions