Mail & Copy Associate 8AM-5PM

full-time•Charlotte

Summary

Location

Charlotte

Type

full-time

Experience

0-2 years

Company links

Website LinkedIn

About this role

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Customer Service expert, comfortable with reaching out to all levels of client staff. partnering attitude with the ability to build strong professional relationship.

Responsibilities:

Data entry:

Collect and enter daily volumes on Excel spreadsheets
Review daily logs for any missed or incorrect data
Ensure all necessary information is accounted for
Use tracking system for outbound copy services packages (Brynka)
Complete daily audit logs (Start / End of Shifts)
Upload daily reporting to the shared files

Copy Services:

Receive | Review | Execute client internal copy requests
Using provided verbiage, email communications with internal customers
Operate print production Xerox copier | Plotter | GBC Cutter | Binding Machine | Postage Machine
Creative, the ability to make formating suggestion and know how to assist
Upload daily reporting to the shared files

Outbound Mail:

Apply postage to outbound USPS mail
Create FedEx labels when needed
Print, and upload package outbound report
Partner with FedEx for afternoon pickups

Office Supplies, Equipment Maintenance, & Additional Services:

Communicate monthly supply needs within the expected time
Ensure all copy equipment is operational and place service calls when needed
Any other office support that is requested

Qualifications:

High School Diploma or equivalent preferred
1-2 years of customer service and shipping/receiving related experience preferred Basic mathematical skills1-3 years' experience with Microsoft software
Handle multiple projects on time
Ability to work individually and in a team environment Excellent communication skills both written and verbal Ability to meet employer's attendance policy Keyboarding and Windows environment and PC skills Ability to lift up to 50 pounds on a daily basis.
Attention to detail
Strong Skills- Outlook, Excel, Power Point, Research, communication (written and verbal)

WATCH Where Service Matters:

What you'll do

The Mail & Copy Associate is responsible for data entry, managing copy services, and handling outbound mail. Additional duties include maintaining office supplies and ensuring equipment is operational.

About The Millennium Group

The Millennium Group, a Minority and Woman Owned Business Enterprise, is a global provider of outsourced Document Processing and Workplace Services including Mail, Ship/Receive, Print, and Back Office services to businesses across every industry With scale, global expertise, integrated solutions, and innovative technology, we deliver meaningful benefits by enhancing the employee experience, delivering cost efficiencies, mitigating risk and creating tangible value across businesses worldwide. Visit us at www.tmgofficeservices.com.

Ready to join The Millennium Group?

Take the next step in your career journey

Frequently Asked Questions

What does a Mail & Copy Associate 8AM-5PM do at The Millennium Group?

As a Mail & Copy Associate 8AM-5PM at The Millennium Group, you will: the Mail & Copy Associate is responsible for data entry, managing copy services, and handling outbound mail. Additional duties include maintaining office supplies and ensuring equipment is operational..

Is the Mail & Copy Associate 8AM-5PM position at The Millennium Group remote?

The Mail & Copy Associate 8AM-5PM position at The Millennium Group is based in Charlotte, North Carolina, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Mail & Copy Associate 8AM-5PM position at The Millennium Group?

You can apply for the Mail & Copy Associate 8AM-5PM position at The Millennium Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.