TM
Customer Service Associate
full-time•Chandler
About this role
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Hours- Monday-Friday 9am to 5:30pm
Responsibilities:
- Mailroom office location
- Receive and Deliver incoming mail and packages
- Sort interoffice and USPS mail
- Process Accountable Mail using Bear Tracks system
- X-ray packages for suspicious items
- Process outgoing packages via UPS/FedEx
- Perform mail/package deliveries within the building
- Look up and research unidentified mail recipients
- Provide exceptional Customer Service and Customer Experience
- Daily input of volumes/EOM volume input
- Document daily volume reports
Qualifications:
- High School diploma or GED equivalent required.
- Ability to lift up to 50 lbs.
- 6 months to 1 year experience in a mail room or experience at FedEx, Amazon, and/or UPS.
- Working knowledge in MS-Office: Word, Excel, Outlook, and Power Point.
- Ability to appropriately handle confidential and highly sensitive material.
- Ability to handle prolonged standing, frequent walking, pushing heavy carts.
What you'll do
- The Customer Service Associate will receive and deliver incoming mail and packages, sort interoffice and USPS mail, and process outgoing packages. They will also provide exceptional customer service and document daily volume reports.
About The Millennium Group
The Millennium Group, a Minority and Woman Owned Business Enterprise, is a global provider of outsourced Document Processing and Workplace Services
including Mail, Ship/Receive, Print, and Back Office services to businesses across every industry With scale, global expertise, integrated solutions, and innovative technology, we deliver meaningful benefits by enhancing the employee experience, delivering cost efficiencies, mitigating risk and creating tangible value across businesses worldwide. Visit us at www.tmgofficeservices.com.
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Frequently Asked Questions
What does a Customer Service Associate do at The Millennium Group?
As a Customer Service Associate at The Millennium Group, you will: the Customer Service Associate will receive and deliver incoming mail and packages, sort interoffice and USPS mail, and process outgoing packages. They will also provide exceptional customer service and document daily volume reports..
Is the Customer Service Associate position at The Millennium Group remote?
The Customer Service Associate position at The Millennium Group is based in Chandler, Arizona, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Customer Service Associate position at The Millennium Group?
You can apply for the Customer Service Associate position at The Millennium Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.