Office Services Associate (Floater)

Responsibilities:

• Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.].
• Deliver, pickup, and transport materials within, between, to, and from various departments. (Cover other accounts in the VA and DC Area)
• Deliver office supplies.

• Deliver within the building and other locations. Collect data for reports
• Ensures Customer Service area is always staffed and provide back up for call outs.
• Maintains records and files
• Must have good working knowledge of postal regulations
• Must have good working knowledge of computer basics
• Provide problem resolution
• May deal with difficult or irate customer periodically
• Ensures equipment is in good working order, equipment maintenance
• Interfaces with the client contact when required
• Keeps manager informed of operational efficiencies and potential problems
• May be required to work overtime periodically
• Able to set priorities
• Must be flexible to adapt to changes
• Must demonstrate leadership qualities

Special Skills/Requirements

High School diploma or equivalent (GED).
• Minimum of 2 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures.
• 1-3 years experience with Microsoft Office Software (Word, Excel, etc.).
• Excellent customer service skills; must possess a "can do" attitude.
• Excellent communication skills both verbal and written.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Attention to detail.
• Ability to handle mail or hand cart, as well as flatbed.
• Must be able to lift up to 50+ pounds.
• Must have a clear background and drug test.