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The Assistant Manager supports the store leader in cultivating a customer-focused environment and shaping a strong store culture. They are responsible for coaching associates, driving operational excellence, and ensuring a seamless omnichannel shopping experience.
The ideal candidate should have at least one year of retail management experience and a strong hospitality mindset. Proficiency with point-of-sale systems and the ability to implement action plans to drive business results are also required.
As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.
In this role, you'll have the opportunity to:
Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
Create an inclusive store environment for associates where everyone feels welcome and engaged.
Use technology to provide customers with a seamless omnichannel shopping experience.
Support the Store Manager in recruiting, hiring, and developing talent.
Use tools and reporting to drive operational excellence and financial discipline.
Build productive relationships by listening, sharing ideas, and supporting the team.
1+ year retail management experience (preferred)
Brings a hospitality mindset when connecting with customers and associates
Technology proficient and ability to operate a point-of-sale system
Strong business acumen and ability to implement action plans to drive results
Takes initiative in making thoughtful decisions
Medical, dental, and vision insurance
401(k) plan
Paid time off & holidays
Opportunities for monthly bonuses
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships
Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.
Location:
Store 3022-Palm Beach Outlets-ANN-West Palm Beach, FL 33401Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.
As KnitWell Group, iconic brands Ann Taylor, Chico's, Lane Bryant, LOFT, Soma, Talbots, and White House Black Market together generate more approximately $6 billion in sales, making KnitWell one of the largest specialty apparel companies in the United States.
