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Full-time
associate degree
Weekly pay, Comprehensive healthcare coverage, Employee assistance program, Mental health and wellness programs, Critical illness insurance, Hospital indemnity insurance
Posted 34d ago
Apply by Jul 9
~40 hrs/week
Responsibilities
The Leasing Associate is responsible for managing the leasing process, marketing the property, and maintaining positive resident relations. Key duties include conducting tours, processing applications, and coordinating with maintenance to ensure resident satisfaction.
Requirements
Candidates should have an associate's degree or 6-12 months of related experience, along with proficiency in Microsoft Office and property management software. The role requires the ability to work a flexible schedule including weekends and perform physical tasks like climbing stairs.
Full job description
Overview
At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Position Summary
The Leasing Associate position is responsible for the leasing, marketing and maintaining positive resident relations. Leasing Associates handle the signing of leases, and act as a landlord for property owners.
Responsibilities
Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours
Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing
Community Manager approval and follow up with applicants on their status
Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary
Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan(i.e. competitive rental rates, referrals, promotions, locators, and outreach)
Projects a favorable image of the community to achieve property objectives and public recognition
Focuses on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attend after hours functions and participate as a host as needed
Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
Attends weekly and daily goal setting meetings as appropriate
Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards
Education and Experience
Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience
Microsoft Office, Property Management Software
Qualifications
Physical Requirements:
May be required to sit for extended periods of time while working at a desk
May be required to climb stairs
Must be able to read documents, computer screens and data
Must be able to hear and understand verbal communications in person and over the phone or computer
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
Must be able to use mobile devices and applications for work-related tasks
Work Environment:
This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements
The office is an open setting which may include bright lights, constant noises and distractions
A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs
RPM Living is an Equal Opportunity Employer.
This job title is associated with Leasing Agent, Leasing Consultant, Sales Consultant, Leasing Specialist, Sales Specialist, and/or Marketing Specialist
Company Information
Join RPM Living and experience exceptional benefits designed to enhance your life.
Weekly pay for all associates working onsite at an apartment community
Comprehensive healthcare coverage available for all full-time, regular associates
Employer-paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for professional development, career growth, and role-based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
RPM Living is an Equal Opportunity Employer.
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.
Related keywords
Leasing AgentLeasing ConsultantSales ConsultantMarketing SpecialistFair HousingLead ManagementResident RetentionProperty ManagementGuest CardsRental History VerificationCredit ChecksSocial Media MarketingCommunity OrientationMicrosoft OfficeReal Estate
RPM Living is a full-service multifamily management, investment and development company offering an innovative and personalized approach to real estate services. RPM is ranked #3 on the NMHC Top 50 Largest Apartment Manager list with more than 225,000 units under management. Founded by CEO Jason Berkowitz in 2002, the firm has grown to include 4,600 associates working in 47 markets, all of whom share a passion for enhancing clients’ investments through customized solutions and exceptional resident-centric service. RPM is headquartered in Austin, Texas, with additional regional offices in Atlanta, Dallas, Denver, Charleston, Chicago, Houston, Las Vegas, Nashville, Palm Beach, Phoenix, San Antonio, San Diego and Tampa. To learn more, visit RPMLiving.com.
Offices: 5508 Parkcrest Dr, Suite 320, Austin, Texas 78731, US
Property ManagementRenovationMultifamily Property ManagementConstructionDevelopmentand InvestmentsTrainingAccountingCommercial Real EstateMarketing