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The Intake Officer is responsible for the initial assessment, registration, and tracking of misconduct allegations within the case management system. This includes interviewing complainants and providing recommendations to the Manager for the disposition of cases.
Requires a master's degree in a relevant field such as criminology or accounting with at least 5 years of professional experience in workplace misconduct investigations. Full professional proficiency in English is required, with additional languages being desirable.
E T Consultant - Intake Officer
| Job #: | req37849 |
| Organization: | World Bank |
| Sector: | Ethics & Internal Justice Systems |
| Grade: | EC2 |
| Term Duration: | 1 year 0 months |
| Recruitment Type: | Local Recruitment |
| Location: | Washington, DC,United States |
| Required Language(s): | English |
| Preferred Language(s): | Arabic, Chinese, French, Portuguese, Russian, or Spanish |
| Closing Date: | 8/7/2026 (MM/DD/YYYY) at 11:59pm UTC |
Description
The incumbent will have overall responsibility for handling the initial assessment of allegations of misconduct, with the upmost quality, timeliness, and completeness and with the highest level of professionalism, diplomacy, and discretion. This role will be stationed at WBG Headquarters in Washington, D.C.
Selection Criteria
1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
World Bank Group Core Competencies
As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC including our values and inspiring stories.
The World Bank is a vital source of financial and technical assistance to developing countries around the world. Our vision is to create a world free of poverty on a livable planet. We are not a bank in the common sense; we are made up of two unique development institutions owned by 189 member countries: the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). Each institution plays a different but collaborative role in advancing the vision of inclusive and sustainable globalization. The IBRD aims to reduce poverty in middle-income and creditworthy poorer countries, while IDA focuses on the world's poorest countries. Their work is complemented by that of the International Finance Corporation (IFC), Multilateral Investment Guarantee Agency (MIGA) and the International Centre for the Settlement of Investment Disputes (ICSID). Together, we provide low-interest loans, interest-free credits and grants to developing countries for a wide array of purposes that include investments in education, health, public administration, infrastructure, financial and private sector development, agriculture and environmental and natural resource management.
Offices: 1818 H Street, NW, Washington, DC 20433, US
