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Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

The Technical Delivery Manager is responsible for overseeing the delivery of IT projects and services to clients. This role involves managing a team of technical professionals, coordinating with stakeholders, and ensuring that projects are completed on time, within budget, and to the required quality standards. The ideal candidate will have strong technical knowledge, excellent project management skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

Responsibilities:

Project Delivery Management

• Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget

• Manage and coordinate across different application teams to manage technical dependencies of the solution

• Monitor and manage risks/issues related to technical delivery

• Provide status update related to technical delivery

• Report to Program and/or Project Manager for the strategic program

Requirements Management

• Partner with SA & subject matter experts to understand and implement functional and technical requirements

• Provide systems input to specification phase (e.g., effort estimates, high0level delivery plan) based on impact assessment (e.g, function points)

 

Design & Development

• Partner with Domain Architects, Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and controls standards

• Partner with Development Manager in managing application teams to build the enhancements

 

Test Management

• Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results’

• Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

 

Implementation Management

• Prepare technical implementation plan across application teams

• Coordinate technical implementation activities across application teams to ensure production curover and adequate post-implementation support

Requirements:

• Bachelor Degree in Computer Science or related field.

• Minimum 10 years of working experience in application testing, development, delivery and production support.

• Minimum 3 – 5 years of leadership experience in managing cross-functional teams (3 or more team members) and driving strategic initiatives across AML and compliance-related platforms, including production support.

• Strong understanding of project software development cycle methodologies and DevOps principles.

• Must have working experience in AML/KYC/Payments Screening related applications and processes, preferably using NICE Actimize and LNRS Fircosoft

• Excellent problem-solving skills and attention to detail.

• Exceptional communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical audiences.

• Demonstrated ability to manage multiple priorities and meet tight deadlines.

• Good to have some technical knowledge and experience on Linux and Windows environment setup

• Good working experience in managing production support team to resolve production issues timely 

• Ability to work in a fast-paced, team-oriented environment.

• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem-solving skills.

• Delivery experience on medium to large scale projects.

• Ability to work under pressure and manage multiple projects simultaneously.

• Ability to understand and articulate process flows and functions.

• Strong communication and coordination skills across internal and external stakeholders and vendors.

• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

• Experience in vendor management and third-party engagement, including contract negotiation, performance tracking, and issue resolution.

• Ability to influence senior stakeholders and drive consensus in complex decision-making environments.

• Experience in risk assessment and mitigation planning for production environments and technology operations.

• Strategic mindset with the ability to align technology solutions with business goals and regulatory expectations.

• Commitment and have a team environment mindset

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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